Family Action

Family Action protects children, supports young people and adults and offers direct, practical help to families and communities across the UK. We represent the changing needs of all families, and work to ensure society understands the importance and power of family as the foundation for individual futures and resilient communities.

We offer a variety of services both online and in person: • Children and young people • Adoption and special guardianship • Food and hardship support • SEND support • Health and wellbeing • Schools and education • Skills and employability

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Family Action

Family Action - BAND Mental Health Support

Last updated 17/03/25

Supporting adults with a lived experience of mental health to reach their potential.

BAND’s services are delivered by a dedicated team of staff and volunteers. Many of us have lived experience ourselves and we recognise and celebrate the value that peer support brings to our work.

Services include:


• Offer hands on help and guidance when people are struggling with benefits, housing, access to services etc.

• Provide support to attend appointments

• Help to grow self-esteem and self confidence.

• Support people to understand when their symptoms have a negative impact on their lives, and to find ways to overcome this.

• Encourage and motivate people to make positive changes

• Increase social contact with other people.


How to access:

You can access this service at the YMCA Building or at BAND Greenhouse

If you are interested in any of our services, whether for yourself, a family member, friend or client, then please call or drop in for a chat.

Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Tags:
  • Mental Health
Address
YMCA , 125 Deansgate, Bolton, BL1 1HA
BAND Greenhouse, 1 Quebec place, Quebec street, Bolton, BL3 5JW
Website
https://www.family-action.org.uk/what-we-do/adult-mental-health-and-wellbeing/band/
Contact Email
band@family-action.org.uk
Contact Phone
01204 380643
Service Capacity
Service is operating at normal capacity.
(last updated - 17/03/25)
Availability

YMCA Building

Monday to Friday

Hours: 09:00 - 17:00

BAND Greenhouse

Thursday

Hours: 09:00 - 15:00

Eligibility

Immigration Status: All

Minimum Age: 16

Region: Bolton

You must live in the borough of Bolton or be registered with a Bolton GP to access this service

Interpreters

None available

Family Action

Family Action - FamilyLine

Last updated 05/02/25

First line support for every family and any family issue

If you’re feeling overwhelmed, worried or upset about any aspect of your family life, whether here in the present or something from your past, FamilyLine is here for you.

We offer free emotional support, information and guidance on family relationships – including siblings – conflict, parenting, caring, financial worries and more.

Call us on 0808 802 6666 Monday-Friday, 9am to 9pm.

How to access:

You can call, text, email or webchat FamilyLine.

Contacting us out of hours
 -

Text FAMILYACTION to 85258, to access our free 24/7 crisis support service delivered in partnership with Shout. This is also available on weekends and bank holidays.

Category:
  • Health and Wellbeing
Tags:
  • Helpline
Website
https://family-action.org.uk/get-support/familyline/
Contact Email
familyline@family-action.org.uk
Contact Phone
0808 802 6666
Service Capacity
Service is operating at normal capacity.
(last updated - 05/02/25)
Availability

Helpline Opening Hours

Monday to Friday

Hours: 09:00 - 21:00

24/7 Crisis Support Service

Monday to Sunday

Hours: 00:00 - 00:00

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available