Citizens Advice

Citizens Advice Bury & Bolton has developed, and continues to maintain, a strong and trusted presence locally, aimed at supporting individuals and communities across the Bury & Bolton boundaries with a range of social welfare issues.

We provide one off advice/ information and casework (subject to funding and eligibility criteria). 

Our services are focused on supporting communities who are most vulnerable and those who are locked out of the welfare system, or on the verge of being excluded. 

We have specialist advisers in the following areas:

• Welfare Benefits
• Money & Debt
• Community Care
• Housing

Face to Face Advice: Bury & Bolton
Tuesday:
• 1st Floor Castle Buildings, 5-10 Market Place, Bury- 10am-3pm

Thursday:
• Victoria Plaza, Oxford Street, Bolton- 10am-3pm

How to access:

Drop-in

We provide free, confidential, independent and impartial advice to help you find a way forward with your problems.

Whoever you are, whatever the problem. We’re here to help.

Services include:

• Housing advice
• Debt advice
• Pension Wise
• Reporting a hate crime

How to access:

We offer advice on a wide range of subjects. Get in touch with us in a way that works for you. Call our advice line, chat with an advisor on line or visit one of our community hubs which are available across Manchester (listed here: https://www.citizensadvicemanchester.org.uk/face-to-face)

The Out of Hours Advice Service allows you to contact us by Telephone, SMS, and Facebook Messenger between 7pm and 10pm 7 days a week- call us at 01618505053

Citizens Advice Stockport provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Face to Face Advice: Oldham
Monday:
• Customer Contact Centre - drop-in 10am-4pm

• Lees Library - drop-in 9.30 to 12pm and appointments in the afternoon

• Werneth and Freehold Community Project - drop-in 9.30 to 12pm and appointments in the afternoon

Tuesday:

• Customer Contact Centre - drop-in 10am-4pm

• Limehurst Library - appointments only

Wednesday:

• Customer Contact Centre - drop-in 10am-4pm

• Neon Oldham - drop-in 9.30am-12pm and appointments in the afternoon

• Crompton Library - drop-in 9.30am to 12pm and appointments in the afternoon

Thursday:

• Customer Contact Centre - drop-in 10am-4pm

• Chadderton Library - drop-in 9.30am to 12pm and appointments in the afternoon

• Failsworth Library - drop-in 9.30am to 12pm and appointments in the afternoon

• Oldham Integrated Care Centre (ICC)- Benefits Advice Drop in 9.30 to 12.30pm

Friday:

• Customer Contact Centre - drop-in 10am-3pm

• Honeywell Centre (Hathershaw) - drop-in 9.30 to 12pm and Appointments in the afternoon

How to access:

Drop-in

Citizens Advice Stockport provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Face to Face Advice: Rochdale
Monday:
• Number One Riverside- general advice drop-in 9am-3pm

Tuesday:
• Smallbridge Library- general advice drop-in 9am-3pm

Wednesday:
• Number One Riverside- general advice drop-in 9am-3pm

Thursday:
• Number One Riverside- general advice drop-in 9am-3pm
• Heywood Library (Appointment only)- contact advice-line on 0808 278 7803 to book

Friday:

• Littleborough Library - general advice drop-in 9am-3pm

How to access:

Drop-in

We provide free, confidential and impartial advice to residents of Salford, and campaign on big issues affecting people’s lives.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

It doesn’t matter who you are, or what your situation is, Citizens Advice Salford will always give you free, confidential and impartial advice.

Face to Face Advice: Salford
Monday:
• Pendleton Gateway- drop-in 9am-1pm
• Eccles Gateway Centre- drop-in 9am-1pm

Tuesday:
• The Walkden Gateway- drop-in 9am-1pm
• Cadishead Library- drop-in 10am-12:30pm

Wednesday:
• Broughton Hub- drop-in 9am-1pm
• Eccles Gateway Centre- drop-in 9am-1pm
• Pendleton Gateway- drop-in 9am-1pm

Thursday:
• The Walkden Gateway- drop-in 9am-1pm

How to access:

Drop-in

Citizens Advice Stockport provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Face to Face Advice: Stockport

Monday:
• Stopford House- general drop-in and energy drop-in 9am-4pm

• Brinnington Library- drop in 10am-12:30pm
• Bredbury Library- drop in 10am-12:30pm

Tuesday:
• Stopford House- drop-in 9am-4pm

• Stockport Yorkshire Building Society- Appointment only (AM)

Wednesday:
• Stopford House- drop-in 9am-4pm
• Reddish Library- drop-in 1pm-4pm
• Brinnington Community Hub- Appointment only at 10am, drop-in 11:30am-2:30pm (Brinnington residents only)

Thursday:
• Adswood and Bridgehall Library- drop-in 10am-12:30pm
• Stopford House- drop-in 9am-4pm
• Stockport Yorkshire Building Society- Appointment only (AM)

Friday:
• Stopford House- drop-in 9am-4pm

How to access:

Drop-in

Our service is free, confidential, independent and impartial. We’re open to everyone in the community. Our staff are trained to give information on virtually any issue.

Services Include:

• Immigration – Immigration Advice Authority (IAA) Level 1 Initial Advice
• Welfare Benefits
• Financial Capability
• Consumer
• Neighbourhood Disputes
• Education
• Healthcare
• Human Rights
• Family & Personal Issues.
• We offer specialist services in debt, housing and employment.

How to access:

Attend drop in at one of these locations https://www.tamesidecab.org.uk/get-advice/outreach/, call advice line 0808 278 7805 open Monday to Friday 9am to 1pm (excluding Bank Holidays) or by email at advice@tamesidecab.org.uk '

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Face to Face Advice: Trafford
Monday:
• Partington Library- drop-in 10am-3.30pm

Tuesday:
• Stretford Public Hall- drop in 9.30am-3pm

Wednesday:
• Altrincham Hub- drop in 9.30am-3.30pm
• Sale Waterside- drop in 10am-4pm

Thursday:
• Sale West Community Centre- drop in 9.30am-3.30pm

Friday:
• Urmston Library- drop in 10.00am to 4pm

How to access:

Drop-in

Our aim is to give you the knowledge and confidence to find a way forward, whatever the problem. Our advisers will not tell you what to do, but will give you the information or advice for you to make an informed decision.

As a charity we receive funding to deliver services focusing on certain advice matters.
We are able to offer information and advice on the following areas:

• Benefits

• Debt

• Employment

• Housing

Face to Face Advice: Oldham

• Wigan Life Centre North- Monday to Thursday. 9am-12pm

• Magnum House Leigh- Monday to Thursday. 9am-12pm

How to access:

Drop-in