The Hope Service

The Hope service supports asylum seekers, refugees and victims of trafficking in two ways. We have a therapy pathways for people who have experienced trauma in adulthood (although may also have experienced childhood trauma) and have a primary diagnosis of post-traumatic stress disorder (PTSD).  

The people we support have often experienced multiple traumas in their home country and on their journey to the UK. They may face other practical challenges, for example unstable housing, poverty and discrimination. 

The care pathway within the service involves Moving On After Trauma (MOAT) groups and one-to-one specialist trauma-focused psychological therapy, alongside more general casework. The section below outlines our trauma treatment pathway:

Moving on After Trauma Group (MOAT): A 6 week group to help people understand how trauma affects them. We teach people skills to manage their symptoms and help them feel better. For example, to sleep better, to feel more relaxed and to have fewer flashbacks. 

1:1 Trauma Therapy: After the MOAT group, people can have one-to-one therapy sessions with a therapist. We help people manage their difficulties and help process their trauma memories. We always use interpreters if people need them.

All our work is confidential and we work both in the community and in NHS buildings.

The second way in which we support people is though more community based support – this includes providing wellbeing initiatives, such as community groups to support people to improve sleep and art groups and we work across the IA hotels in the region offering advice and support to all residents. Community based support is delivered by our recovery coordinators, working with voluntary sector partners where possible. We are also working towards opening a Memorial Garden in the centre of Bristol to create a reflective space for the community more widely.

We work closely with Bristol Refugee Rights, SARI, Borderlands, Bristol Mind and Unseen to ensure our service users receive specialist support across their different needs.

We accept referrals from NHS Talking Therapies - North Somerset & South Gloucestershire and from other mental health teams within AWP and partner organisations. If you need advice or support to make a referral please email: awp.hopeserviceteam@nhs.net

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The Hope Service

1:1 Therapy

Last updated 25/03/25

After the MOAT group, people can have one-to-one sessions with a therapist. We help people manage their difficulties and out their memories in the past. We always use interpreters if people need them. All our work is confidential and we work both in the community and in NHS buildings.

Category:
  • Health and Wellbeing
Type:
  • Appointment Only
  • Referral
Address
Website
https://www.awp.nhs.uk/our-services/specialist-services/hope-asylum-seekers
Contact Email
awp.hopeserviceteam@nhs.net
Service Capacity
Service is operating at normal capacity.
(last updated - 25/03/25)
Availability

No schedules available.

Eligibility

Immigration Status: Asylum Seeker, Refused Asylum Seeker, Refugee or humanitarian protection

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: On Request

The Hope Service

Moving On After Trauma (MOAT)

Last updated 06/12/24

We offer groups to help people understand how trauma affects them. We teach people skills to manage their symptoms and help them feel better. For example, to sleep better, to feel more relaxed and to have fewer flashbacks. We accept referrals from Vitaminds: 0333 200 1893 or www.vitahealthgroup.co.uk. You can ask your support worker or GP for help with the referral. Care Coordinators at AWP can also refer you directly.

Category:
  • Health and Wellbeing
Address
Website
https://www.awp.nhs.uk/our-services/specialist-services/hope-asylum-seekers
Contact Email
awp.hopeserviceteam@nhs.net
Service Capacity
Service is operating at normal capacity.
(last updated - 06/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Bristol

Interpreters

Languages: No information available