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Showing 100 of 727 services

Red Cross Refugee Support , Bristol

Newly Granted Refugee Status

Last updated 24/06/25

If you have recently been granted leave to remain, we can provide advice and support around rights and entitlements in the move on period, including help with applying for benefits, exploring housing options, information about and support to access healthcare, education and employment, and additional services such as applying for travel documents.

Category:
  • Advice and Support
  • Health and Wellbeing
  • Homelessness and Destitution
  • Immigration Legal Advice - IAA (OISC)
Referral Type:
  • Appointment Only
  • Referral
  • Self Referral
Tags:
  • Move On Support
Address
Contact Email
refugeeservicebristol@redcross.org.uk
Contact Phone
0117 941 5040
Service Capacity
Service is operating at normal capacity.
(last updated - 24/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: Refugee or humanitarian protection, Other - with leave to remain

Region: Bristol

Interpreters

Languages: Interpreters available in all languages

Manchester Libraries

New Moston Community Library

Last updated 08/12/25

You can get anything from Manchester Libraries’ vast lending collection delivered here to Nuthurst Road, just off Broadway. If you don’t fancy the latest blockbuster, why not try Byron’s poetry - the great poet’s ancestors were once neighbours of ours when Moston Hall stood nearby. Our volunteers make sure we have regular events and there’s free wifi and internet computers with reading groups and children’s activities.

Services include:

• Books for loan

• Free wifi

• Computer facilities and internet access

• Health Information Point

• Printing

• Talking books for loan

There may be a charge for some services see fines and charges

How to access:

Join, search and reserve
https://manchester.spydus.co.uk

Category:
  • Education and Training
Address
New Moston Community Library, Nuthurst Road, New Moston, Manchester, M40 3PJ
Website
https://www.manchester.gov.uk/directory_record/470331/new_moston_community_library/category/1957/all_libraries
Contact Email
ncl@manchester.gov.uk
Contact Phone
0161 219 6461
Service Capacity
Service is operating at normal capacity.
(last updated - 08/12/25)
Availability

Regular opening times

Monday

Hours: 13:00 - 17:00

Wednesday

Hours: 10:00 - 18:00

Saturday

Hours: 14:00 - 17:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

Stretford Public Hall

New Roots - Community for Refugees and People Seeking Asylum

Last updated 15/10/25

New Roots is a safe and friendly group for refugees and people seeking asylum. We are growing new roots in a new place, finding community and strength together.

Building community, supporting each other, learning, relaxing, and getting creative.

This service is free to attend. Friday mornings twice a month, at Stretford Public Hall.


How to access:

For more information please email us

Category:
  • Social Activities and Community Groups
Address
Stretford Public Hall, Chester Road, Stretford, Manchester, M32 0LG
Contact Email
amy@traffordcollective.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 15/10/25)
Availability

Friday mornings twice a month. Email for times.

Eligibility

Immigration Status: Refugee or humanitarian protection, Asylum Seeker

Region: Trafford

Interpreters

Languages: No information available

Last updated 23/09/25

New to Leeds is here to help people who are new to Leeds. It helps you find your way around and shows you how to get support.


Some examples of topics covered include: Transport, Health, Education, Housing, Banks and Money, Work, Caring for Your Family, Staying Safe, Living in your Neighbourhood, and Immigration.


Please remember:

This website does not give immigration advice. To get immigration advice, you must speak to a trained adviser who is registered with the Immigration Advice Authority.

Category:
  • Advice and Support
Referral Type:
  • Online
Address
Website
https://newtoleeds.org/
Service Capacity
Service is operating at normal capacity.
(last updated - 23/09/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available

Manchester Libraries

Newton Heath Library

Last updated 08/12/25

Newton Heath has a mighty industrial past as the engineering powerhouse of Manchester. We’re still a powerhouse – of story sessions for tiny tots, job advice for ambitious locals, knitting groups for the creative and thrifty , and a Saturday Club , Code Club and Chatter books Reading Group for young people.

The library is situated in a lovely location next to the canal which attracts visitors who come to see the canal boats and resident Canada Geese. Come for a visit to see all the things you could do.

Services include:

• Benefit validation (10-12.30pm & 2-4.30pm Tue, Wed, Fri & Sat) & 2-7.30pm (Mon)
• Books for loan
• Free wifi
• Computer facilities and internet access
• DVDs for loan
• Exhibition space (small)
• Health information point
• Language courses for loan
• Local studies collection
• Meeting room
• Parent & carer information point
• Printing and photocopying
• Talking books for loan

There may be a charge for some services see fines and charges

How to access:

Join, search and reserve
https://manchester.spydus.co.uk

Category:
  • Education and Training
Address
Newton Heath Library, Old Church Street, Newton Heath, Manchester, M40 2JB
Website
https://www.manchester.gov.uk/directory_record/470332/newton_heath_library/category/1957/all_libraries
Contact Email
newtonheathlibrary@manchester.gov.uk
Contact Phone
0161 234 4474
Service Capacity
Service is operating at normal capacity.
(last updated - 08/12/25)
Availability

Regular opening times

Monday

Hours: 09:00 - 20:00

Tuesday, Wednesday, Friday, Saturday

Hours: 09:00 - 17:00

Thursday

Hours: 09:00 - 13:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

NHS Talking Therapies

NHS Talking Therapies - Bury

Last updated 15/12/25

NHS Bury Talking Therapies is for people over the age of 16 years, who are registered with a GP in Bury.

We offer support and treatment if you're experiencing symptoms such as difficulty sleeping, low mood, stress, worry or anxiety, feelings of low self worth or panic attacks.

We can also help you to cope with the effects of a long-term health problem or chronic pain, post natal depression, obsessive compulsive disorder, phobias, eating difficulties and post traumatic stress reactions.

Our service is delivered by a range of professionals including therapists and counsellors, who will find a level of treatment that is right for you.

We also provide specialist support for those experiencing post-natal depression and for those with long term health conditions.

How to access:

Complete this self-referral form: https://www.iaptportal.co.uk/ServiceUser/SelfReferralForm.aspx?sd=41996d9a-373d-4aa9-925f-806ddcece1ea

Alternatively, you can speak to your GP or other health or care professional.

Category:
  • Health and Wellbeing
Referral Type:
  • Self Referral
Tags:
  • Mental Health
Address
3 Knowsley Place, Duke Street, Bury, BL9 0EJ
Website
https://www.penninecare.nhs.uk/healthymindsbury
Contact Email
pcn-tr.burytalkingtherapies@nhs.net
Contact Phone
0161 716 2222
Service Capacity
Service is operating at normal capacity.
(last updated - 15/12/25)
Availability

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Minimum Age: 16

Region: Bury

Interpreters

Languages: On Request

NHS Talking Therapies

NHS Talking Therapies - Oldham

Last updated 10/12/25

NHS Oldham Talking Therapies is for people over the age of 16 years, who are registered with a GP in Oldham.

We offer support and treatment if you're experiencing low mood, anxiety, obsessive compulsive disorder, panic, phobias, post-traumatic stress disorder, grief, and sleep difficulties.

We can help you deal with the effects of a long-term health condition, chronic pain, or post natal depression, We also offer couples therapy if you are struggling in your relationships, and psychosexual therapy for any intimacy difficulties.

Everyone who wishes to access the service will be invited to seminars to introduce the service and explain what we can offer, as well as learning strategies and techniques to use while waiting for treatment.

How to access:

Complete this self-referral form: https://www.iaptportal.co.uk/ServiceUser/SelfReferralForm.aspx?sd=d1691d22-8524-41cd-9a8e-405d6b2b035e

Category:
  • Health and Wellbeing
Referral Type:
  • Self Referral
Tags:
  • Mental Health
Address
111 Union Street, Oldham, Ol1 1RU
Website
https://www.penninecare.nhs.uk/healthymindsoldham
Contact Phone
0161 716 2777
Service Capacity
Service is operating at normal capacity.
(last updated - 10/12/25)
Availability

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Minimum Age: 16

Region: Oldham

Interpreters

Languages: On Request

NHS Talking Therapies

NHS Talking Therapies - Stockport

Last updated 10/12/25

NHS Stockport Talking Therapies is for people over the age of 16 years, who are registered with a GP in Stockport.

We can help you to improve your emotional wellbeing in a safe, compassionate space, if you’re experiencing problems such as:

• low mood or depression

• anxiety disorders

• stress

• panic attacks

• sleep problems

• obsessive compulsive disorder (OCD)

• phobias

• post-traumatic stress disorder (PTSD)

• We can also help you to manage the emotional impact of a long-term physical health problem, or chronic pain.

How to access:

Complete this self-referral form: https://www.iaptportal.co.uk/ServiceUser/SelfReferralForm.aspx?sd=0bcede30-1519-4d6b-a140-2a65658ae67b

If our service is right for your needs, we will offer you an assessment to see how our team of therapists and counsellors can help you to manage these feelings and symptoms.

Following your assessment, you may be offered our workshops, groups and online cognitive behavioural therapy. If these aren’t suitable for you we can also discuss one-to-one treatment options

Category:
  • Health and Wellbeing
Referral Type:
  • Self Referral
Tags:
  • Mental Health
Address
NHS Stockport Talking Therapies 1st Floor, Oasis Building Stepping Hill Hospital Popular Grove, Stockport, SK2 7JE
Website
https://www.penninecare.nhs.uk/healthymindsstockport
Contact Phone
0161 716 5640
Service Capacity
Service is operating at normal capacity.
(last updated - 10/12/25)
Availability

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Minimum Age: 16

Region: Stockport

Interpreters

Languages: On Request

NHS Talking Therapies

NHS Talking Therapies - Tameside and Glossop

Last updated 10/12/25

NHS Tameside and Glossop Talking Therapies is for people over the age of 16 years, who are registered with a GP in Tameside or Glossop.

We offer a safe place and time to talk to someone who won’t judge you.

You might want to make sense of things or understand yourself better, resolve complicated feelings or recognise unhelpful patterns on how you act or feel.

We can help with:

• Depression and low mood

• Anxiety and worry

• Panic

• Obsessive compulsive disorder (OCD)

• Post traumatic stress disorder (PTSD)

• Pre and post natal difficulties

• Social anxiety

• Phobias

• Long term health conditions



How to access:

You can access the NHS Talking Therapies service by completing this self referral form: https://www.iaptportal.co.uk/ServiceUser/SelfReferralForm.aspx?sd=cf125c66-c9bb-4b5a-b642-963d989045ff

Category:
  • Health and Wellbeing
Referral Type:
  • Self Referral
Tags:
  • Mental Health
Address
E Block 225 Old Street, Ashton Under Lyne, OL6 7SR
Website
https://www.penninecare.nhs.uk/healthymindstameside
Contact Phone
0161 716 4242
Service Capacity
Service is operating at normal capacity.
(last updated - 10/12/25)
Availability

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Minimum Age: 16

Region: Tameside, Glossop

Interpreters

Languages: On Request

Depaul Nightstop

Nightstop Greater Manchester and Cheshire East

Last updated 04/06/25

Nightstop Greater Manchester and Cheshire East places young people aged 16-25 in the homes of volunteer hosts.

We are an emergency accommodation service delivered by Depaul UK and covers Greater Manchester and Cheshire East.

Nightstop hosts provide a private room, a warm meal and somewhere safe to stay for the night, whilst Nightstop helps to find a permanent solution to a young person’s homelessness.


How to access:

If you are a young person in need of somewhere safe to stay tonight call us between 9am and 5pm, Monday to Friday.

Category:
  • Homelessness and Destitution
Referral Type:
  • Referral
Address
St Peter’s House, Oxford Road, Manchester, M13 9GH
Website
https://www.depaul.org.uk/nightstop/nightstop-greater-manchester/?_gl=1*dh625z*_up*MQ..*_ga*MjI2ODg4Mzg0LjE3MzA0MTQ3MTE.*_ga_DVDL51MNL3*MTczMDQxNDcxMC4xLjEuMTczMDQxNDc1NS4wLjAuMA..&gclid=Cj0KCQjw1Yy5B
Contact Email
nightstop.gm@depaulcharity.org.uk
Contact Phone
01615073414 - Greater Manchester
Contact Phone
07740080715 - Cheshire East
Service Capacity
Service is operating at normal capacity.
(last updated - 04/06/25)
Availability

Phone Hours

Monday to Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Minimum Age: 16

Maximum Age: 25

Region: Greater Manchester

Interpreters

Languages: Arabic

Manchester Libraries

North City Library

Last updated 08/12/25

Since we opened, the light-converting panels on our roof and south wall have generated enough energy to power a street of 3-bed houses for 35 years. We share this dramatic and inspirational building – with North Manchester Sixth Form College and our stunning, modern atrium entrance now welcomes the whole community. Come and immerse yourself.

Services include:

• Books for loan including other languages: Polish

• Business information zone

• CDs for children for loan

• Free wifi

• Computer facilities and internet

• DVDs for loan

• Fax facility

• Health information point

• Local studies collection

• Meeting room to hire

• Newspapers and magazines

• Printing and photocopying

• Reading group

• Talking books for loan

• Visually impaired people unit

How to access:

Join, search and reserve
https://manchester.spydus.co.uk

Category:
  • Education and Training
Address
931 Rochdale Road, Manchester, M9 8AE
Website
https://www.manchester.gov.uk/directory_record/470333/north_city_library/category/1957/all_libraries
Contact Email
ncl@manchester.gov.uk
Contact Phone
0161 219 6442
Service Capacity
Service is operating at normal capacity.
(last updated - 08/12/25)
Availability

Regular opening times

Monday & Tuesday

Hours: 09:00 - 20:00

Wednesday, Thursday and Saturday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

Manchester Libraries

Northenden Community Library

Last updated 08/12/25

Thanks to our volunteers we’re open 18 hours a week so you can order from Manchester Libraries’ vast lending collection of books. We’re now based at St. Wilfrid's Church Hall and there’s something for everyone here, including weekly story times for children and a monthly book-club.

Free I.T access is available using public laptops. Unfortunately, there are no printing facilities. Other libraries that do offer this service are Didsbury, Brooklands and Forum.

Services include:

• Books for loan

• Free wifi

There may be a charge for some services fines and charges

How to access:

Join, search and reserve
https://manchester.spydus.co.uk

Category:
  • Education and Training
Address
Northenden Community Library, St. Wilfrid's Church Hall, Ford Lane, Northenden, Manchester, M22 4WE
Website
https://www.manchester.gov.uk/directory_record/470334/northenden_community_library/category/1957/all_libraries
Contact Email
forumlibrary@manchester.gov.uk
Contact Phone
07814 085953
Service Capacity
Service is operating at normal capacity.
(last updated - 08/12/25)
Availability

Opening hours

Monday to Thursday

Hours: 14:00 - 17:00

Friday & Saturday

Hours: 10:00 - 13:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

North Manchester Community Partnership

North Manchester Community Partnership

Last updated 23/06/25

We support with asylum applications, e-visa, travel documents, citizenship, indefinite leave, Domestic Violence and other. We also provide employment, welfare and benefits support, digital training and all assisted digital support, ESOL classes, arts and crafts and many other classes and course, pre employment accredited courses, Cohesion events- work from 12 venues across north Manchester.


How to access:

Give us a call

Referral Type:
  • Drop In
Tags:
  • IAA Level 1 (previously OISC)
Address
The Welcome Centre, 18 - 32 Brentfield Avenue, Manchester, M8 0TW
Website
https://www.nmcp.org.uk
Contact Email
hello@nmcp.org.uk
Contact Phone
07712 633 654
Service Capacity
Service is operating at normal capacity.
(last updated - 23/06/25)
Availability

See website for details

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

No Worries IT - Kirkholt

No Worries IT - Kirkholt - Job Club

Last updated 12/11/24

Drop-in Job Club

Category:
  • Employability
Referral Type:
  • Drop In
Address
14 The Strand, Kirkholt,, Rochdale, OL11 2JG
Contact Email
jobsandskills@rochdale.gov.uk
Contact Phone
01706 647474
Service Capacity
Service is operating at normal capacity.
(last updated - 12/11/24)
Availability

Frequency: Weekly

Days: Monday

Hours: 10:00 - 15:00

Eligibility

Immigration Status: All

Region: Rochdale

Interpreters

None available

Oldham Bethel Church

Oldham Bethel Church - Food Club

Last updated 15/12/25

The Oldham Bethel Food Club is a food security programme. 

How to access:

Membership is available for the food club by filling out an application form and paying a once-a-year membership fee of £5. This enables the member to “shop” at our food club.

The shopping fee of £3 provides between 12-15 of food items.

Membership for Bethel’s Food Club is open. You may request a membership form by emailing info@oldhambethelchurch.org.uk or drop by on a Food Club Saturday to fill out a membership form.

Category:
  • Health and Wellbeing
Tags:
  • Food Bank
Address
Oldham Bethel Church, Waterloo Street, Oldham, OL4 1EQ
Website
https://www.oldhambethelchurch.org.uk/whats-on/community-activities/food-club/
Contact Email
info@oldhambethelchurch.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 15/12/25)
Availability

Food Club

Saturday

Eligibility

Immigration Status: All

Region: Oldham

Interpreters

Languages: No information available

Oldham College

Oldham College - ESOL

Last updated 10/11/25

We focus on speaking, listening, reading and writing skills and also work on grammar, spelling and pronunciation. In addition we run specific courses at Level 1, combining ESOL with Hair and Beauty, Health and Social Care and Construction.

We also offer an Introduction to Asylum Seekers as a part-time course. ESOL courses are delivered during the day and evening at various times. We also offer specific courses in maths for ESOL learners.

How to access:

Please call or email us for more information

Category:
  • Education and Training
  • English Language
Tags:
  • ESOL
Address
Oldham College, Rochdale Road, Oldham, OL9 6AA
Website
https://www.oldham.ac.uk/
Contact Email
info@oldham.ac.uk
Contact Phone
0161 785 4000
Service Capacity
Service is operating at normal capacity.
(last updated - 10/11/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Oldham

Interpreters

Languages: No information available

Oldham Council

Oldham Council - Get Oldham Working

Last updated 03/02/25

Get Oldham Working is a Council service that aims to help people find work and training opportunities.

Services include:

• Help if you are long-term unemployed or have limited recent work experience.

• Personal learning mentors to assist you with improving your job prospects

• Help with writing CVs and making job applications

• Help with getting a better job that makes the most of your skills

• Information about local jobs and training opportunities, including jobs fairs and other recruitment events

• A register you can join if you are seeking work.


How to access:

Complete the registration form on our website: https://www.oldham.gov.uk/forms/form/325/en/get_oldham_working_registration_form

Category:
  • Employability
  • Volunteering
Referral Type:
  • Online
Address
Get Oldham Working, 22 Union Street, Oldham, OL1 1BE
Website
https://www.oldham.gov.uk/gow
Contact Email
getoldhamworking@oldham.gov.uk
Contact Phone
0161 770 4674
Service Capacity
Service is operating at normal capacity.
(last updated - 03/02/25)
Availability

Frequency: Weekly

Days: Monday - Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Region: Oldham

Interpreters

Languages: No information available

Oldham Council

Oldham Council Homelessness Service

Last updated 05/03/25

The Oldham Homelessness service helps people who are homeless or at risk of becoming homeless. They provide support to individuals and families in need, ensuring they have a safe place to live. The service works with various organisations, including charities, local councils, and housing providers, to find solutions for those in crisis.

In addition, the service offers information about housing options and rights. They also run prevention programmes to help people stay in their homes, such as mediation services for those facing disputes with landlords. Overall, the aim of the Oldham Homelessness service is to prevent homelessness and support people in finding stable and secure housing in the community.


How to access:

Contact by phone, email or complete and online referral platform: https://gm-ca.org/referral/FormPage.aspx

The Housing Options service will contact the applicant within 48 hours to offer them advice and, if required, an appointment to come and see a Housing Advisor.

Category:
  • Homelessness and Destitution
Referral Type:
  • Phone and Email
  • Referral
Address
Civic Centre, West Street,, Oldham, OL1 1UT
Website
https://www.oldham.gov.uk/info/200257/homelessness
Contact Email
housing.options@oldham.gov.uk
Contact Phone
0161 770 4605
Service Capacity
Service is operating at normal capacity.
(last updated - 05/03/25)
Availability

Frequency: Weekly

Days: Monday - Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Minimum Age: 16

Region: Oldham

Interpreters

Languages: No information available

Oldham Council

Oldham Council - LASSLO

Last updated 27/11/24

Category:
  • Education and Training
  • Employability
  • Health and Wellbeing
  • Homelessness and Destitution
  • Social Activities and Community Groups
Referral Type:
  • Self Referral
Tags:
  • Move On Support
Address
Contact Email
suzanne.fields@oldham.gov.uk
Contact Phone
07790 952275
Contact Phone
07816 335589
Service Capacity
Service is operating at normal capacity.
(last updated - 27/11/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Oldham

Interpreters

Languages: No information available

The Trussell Trust Foodbanks

Oldham Foodbank - Together with Trussell

Last updated 06/10/25

We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

Our foodbank works using a voucher referral system.

Visiting a Foodbank: To access

Our foodbank works with a number of different agencies, such as Citizens Advice, children’s centres and health visitors. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.

When you visit or call a referral agency they will take some basic details from you to complete the voucher.

Once you have been issued a voucher, you will receive 7 days of emergency food delivered to your address from Oldham Foodbank, or can redeem your voucher at Shaw & Crompton Churches Together.

Locations:

1) Shaw & Crompton Churches Together (OL2 8QY)
2) Oldham Foodbank (OL1 4ER) - no collection from this centre, only delivery*

Contact us:

Please complete this form to get in touch: https://oldham.foodbank.org.uk/contact-us/

Please phone the Crisis Hub on 0161 770 7007, or your case/key/social worker (if you have one) - who can assist with issuing a voucher for a food parcel.


Category:
  • Homelessness and Destitution
Tags:
  • Food Bank
Address
The Salvation Army, Farrow Street East, Shaw, Oldham, OL2 8QY
Unit B, Prince of Wales Industrial Units, Vulcan Street, Oldham, OL1 4ER
Website
https://oldham.foodbank.org.uk/
Contact Email
mark@oldham.foodbank.org.uk
Contact Phone
07394 802524
Service Capacity
Service is operating at normal capacity.
(last updated - 06/10/25)
Availability

Oldham Foodbank- Opening Hours

Monday to Friday

Hours: 09:00 - 15:00

Shaw & Crompton Churches Together - Opening Hours

Monday

Hours: 11:00 - 13:00

Eligibility

Immigration Status: All

Region: Oldham

Interpreters

Languages: No information available

The Sexual Health Hub

Oldham Integrated Sexual Health Services

Last updated 09/06/25

Our service is confidential, non-judgemental and for people of all ages, genders, and orientations.

We provide free and confidential sexual health services. This includes information and advice on all types of contraception, STI testing and treatment.

We offer most forms of contraception and screening for sexually transmitted infections, particularly if you have no symptoms and need a check up. If you have symptoms get in touch with us for an appointment at one of our hubs, or call into one of our sit and wait sessions.


How to access:

Drop-in (or) book an appointment through our website (or) call us

Category:
  • Health and Wellbeing
Address
Oldham Integrated Care Centre, 5th floor, Sexual Health Oldham, Radcliffe St, Oldham, Manchester, OL1 1NL
Website
http://www.thesexualhealthhub.co.uk/
Service Capacity
Service is operating at normal capacity.
(last updated - 09/06/25)
Availability

Drop-in

Monday to Friday

Hours: 09:00 - 11:30

Tuesday (for under 19s)

Hours: 13:00 - 19:00

Appointments only

Monday, Wednesday, Thursday and Friday

Hours: 13:00 - 17:00

Tuesday

Hours: 13:00 - 19:00

Eligibility

Immigration Status: All

Region: Oldham

Interpreters

Languages: No information available

Oldham Lifelong Learning

Oldham Lifelong Learning- Oldham Centre

Last updated 10/11/25

We are an Adult Education provider (19 years and older) and offer English as a Second Language to residents across the borough in order to help learners to improve their English language.

Services include:

Oldham Lifelong Learning Service offer a range of vocational and non-vocational provision at Pre Entry, Entry 1, Entry 2, Entry 3 and Level 1.

Learners can work towards the Ascentis Award in ESOL Speaking & Listening, Award in ESOL Reading and Award in ESOL Writing across the academic year.

Courses are either one or two classes per week. Courses are four mornings or four afternoons per week. The provision is offered to Pre Entry, Entry 1 and Entry 2 learners who are actively looking for work.

How to access:

You can access this service via GM ESOL website or Job Centre coach.

All applications are processed through the centralised GM ESOL Service website - https://gmesol.org/take-a-test/. You will then be invited for an initial assessment on site at one of our campuses and placed on the waiting list.

Job Centre Plus learners can be referred for an initial assessment via their work coach by contacting Margaret Manning on 0161 770 1531.

Category:
  • English Language
Referral Type:
  • Online
Tags:
  • ESOL
Address
Oldham Library and Lifelong Learning Centre, The Cultural Quarter, Greaves Street, Oldham, OL1 1AL
Website
https://www.oldham.gov.uk/lifelonglearning
Contact Email
lifelong.learning@oldham.gov.uk
Contact Phone
0800 525 956
Contact Phone
0800 988 7061
Service Capacity
Service is operating at normal capacity.
(last updated - 10/11/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 19

Region: Oldham

Available to jobseekers only

Interpreters

Languages: No information available

Oldham Lifelong Learning

Oldham Lifelong Learning Service - Coldhurst

Last updated 10/11/25

We are an Adult Education provider (19 years and older) and offer English as a Second Language to residents across the borough in order to help learners to improve their English language.

Fully accredited IAA (formerly ESOL) qualification from Entry 1 to Level 1 in speaking, listening, reading and writing. You can learn and practice skills needed for work.

Some courses offer an award in Employability.

How to access:

You can access this service via GM ESOL website or Job Centre coach.

All applications are processed through the centralised GM ESOL Service website - https://gmesol.org/take-a-test/. You will then be invited for an initial assessment on site at one of our campuses and placed on the waiting list.

Job Centre Plus learners can be referred for an initial assessment via their work coach by contacting Margaret Manning on 0161 770 1531.

Category:
  • English Language
Tags:
  • ESOL
Address
Coldhurst Centre, Rochdale Road, Oldham, OL1 2HR
Website
https://www.oldham.gov.uk/directory_record/12381/coldhurst_centre
Contact Email
ecs.coldhurst.centre@oldham.gov.uk
Contact Phone
0161 770 5187
Service Capacity
Service is operating at normal capacity.
(last updated - 10/11/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 19

Region: Oldham

Interpreters

Languages: No information available

Oldham Lifelong Learning

Oldham Lifelong Learning Service - Werneth Park

Last updated 10/11/25

We are an Adult Education provider (19 years and older) and offer English as a Second Language to residents across the borough in order to help learners to improve their English language.

Fully accredited IAA (formerly ESOL) qualification from Entry 1 to Level 1 in speaking, listening, reading and writing. You can learn and practice skills needed for work.

Some courses offer an award in Employability.

How to access:

You can access this service via GM ESOL website or Job Centre coach.

All applications are processed through the centralised GM ESOL Service website - https://gmesol.org/take-a-test/. You will then be invited for an initial assessment on site at one of our campuses and placed on the waiting list.

Job Centre Plus learners can be referred for an initial assessment via their work coach by contacting Margaret Manning on 0161 770 1531.

Category:
  • English Language
Tags:
  • ESOL
Address
Werneth Park Centre, Frederick Street, Werneth, Oldham, OL8 1RB
Website
https://www.oldham.gov.uk/directory_record/12388/werneth_park_centre
Contact Email
wernethpark@oldham.gov.uk
Contact Phone
0161 770 8265
Service Capacity
Service is operating at normal capacity.
(last updated - 10/11/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 19

Region: Oldham

Interpreters

Languages: No information available

Vita Health Group

Online Therapy

Last updated 06/12/24

Online Cognitive Behavioural Therapy (CBT) is ideal if you don’t have time or want to travel. Our sessions are accessible via smartphone, tablet or home computer, any time of day or night. This treatment option is designed to work around your schedule. What’s more, service reviews prove this option is just as effective as face-to-face treatments. What can online therapy treat? Depression Low mood due to a physical condition (such as diabetes or pain) Excessive worry or anxiety Panic attacks Sleep problems Stress Phobia(s)

Category:
  • Health and Wellbeing
Address
Website
https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/bristol-north-somerset-and-south-gloucestershire-mental-health-services/online-therapy/
Service Capacity
Service is operating at normal capacity.
(last updated - 06/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: No information available

Open Doors

Open Doors Methodist Church Drop-in

Last updated 16/06/25

Drop-in and community space providing immigration support from CIAC, housing support from British Red Cross and benefit support from Hull City Council.

Food and social activities also available.

Category:
  • Advice and Support
  • Homelessness and Destitution
  • Immigration Legal Advice - IAA (OISC)
  • Social Activities and Community Groups
Referral Type:
  • Drop In
Address
91 Princes Avenue, Hull, Humber, HU5 3QP
Website
https://www.open-doors.org.uk/whatwedo.html
Contact Email
manager@open-doors.org.uk
Contact Phone
07986 314490
Service Capacity
Service is operating at normal capacity.
(last updated - 16/06/25)
Availability

Drop-in

Frequency: Weekly

Days: Thurs

Hours: 10:00 - 12:00

Schedule Link: View Schedule

Attending Type: Drop-in

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: On Request

Organic Soul Food

Organic Soul Food

Last updated 24/03/25

Organic Soul Food supports the homeless with hot food provision, clothing, sleeping bags and other vital items, signposting people to appropriate services and advocating on their behalf.

Services include:

• Food bank, soup kitchen and community cohesion

• Carry out soup runs in the Manchester area to address issues caused by homelessness

• Give practical outreach support to people who are homeless or on low incomes in the Manchester area

• Our team goes into the city centre serving hot food, and hot drinks and making new friendships

• Also deliver food parcels and other essential items to those in need in Bury.

• Organising regular events throughout the year with different communities from different faiths or no faith, different cultures and backgrounds, working to building stronger communities.


How to access:

Email referral

Category:
  • Homelessness and Destitution
  • Social Activities and Community Groups
Tags:
  • Food Bank
  • Hot Meals
Address
St John with St Mark Church, Sunny Ave, Bury, BL9 6PF
Website
https://www.facebook.com/organicsoul.uk/?locale=en_GB
Contact Email
info.organicsoul@gmail.com
Service Capacity
Service is operating at normal capacity.
(last updated - 24/03/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Manchester

Interpreters

None available

Unseen

Outreach

Last updated 06/12/24

Unseen’s outreach services provides practical and emotional support to survivors living in the community, from accessing health services, to help navigating the immigration and asylum system. Some will be moving on from our safehouses and need support to resettle and integrate. In order to access our services, survivors must first be referred into the National Referral Mechanism by a First Responder. Please see our website for more information.

Category:
  • Advice and Support
  • Health and Wellbeing
Address
Website
https://www.unseenuk.org/working-with-survivors/
Service Capacity
Service is operating at normal capacity.
(last updated - 06/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available

Coexist Community Kitchen

Outreach Cooking Classes

Last updated 05/12/24

Our weekly outreach cookery classes are run specifically for people who experience marginalisation from society. This time in the kitchen provides an opportunity for people to learn and share skills around food, build connections, create and share food and feel at home. Each class is run and organised in partnership with Bristol-based drug and alcohol services, mental health organisations, refugee and asylum seeker groups.

Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Address
Coexist Community Kitchen, Mivart Street, Bristol, Easton, BS5 6JF
Website
https://www.coexistcommunitykitchen.org/outreach-cooking-classes
Contact Email
food@coexistuk.org
Service Capacity
Service is operating at normal capacity.
(last updated - 05/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Bristol

Interpreters

None available

Bristol Refugee Rights

Outreach Service

Last updated 26/11/24

Bristol Refugee Rights have an outreach team who regularly visit IA hotels in Bristol. We offer signposting and advice on issues relating to asylum claims and asylum support, as well as workshops on integration and knowing your rights. For information such as when we visit, please contact Tara.

Accommodation Status:
  • In initial accommodation
Category:
  • Advice and Support
  • Health and Wellbeing
Referral Type:
  • Drop In
Address
Contact Email
tara@bristolrefugeerights.org
Service Capacity
Service is operating at normal capacity.
(last updated - 26/11/24)
Availability

No schedules available.

Eligibility

Immigration Status: Asylum Seeker

Region: Bristol

In initial accommodation

Interpreters

Languages: No information available

Last updated 29/05/25

PAFRAS offers casework support to asylum seekers and refused asylum seekers who live in the Leeds area every Wednesday from 9.45am at St Aidans Community Hall in Harehills. Our weekly drop-in is extremely busy and we can only see a limited number of people every week. We recommend arriving as early as possible to give yourself the best chance of being seen.

At the drop-in we provide:

• Advice and casework

• Food parcels and toiletries

• Specialist casework support to people who are destitute, or at risk of destitution

• Immigration advice (IAA L1 and L2)

• Non-complex advice e.g. HC2 forms, etc.

• Mental health assessments and mental health support.

• Specialist casework for young unaccompanied people age 16-24

• Support with age disputes

• Support for people experiencing domestic abuse

Accommodation Status:
  • Not Accommodated
Category:
  • Advice and Support
  • Health and Wellbeing
Referral Type:
  • Drop In
Tags:
  • Advocacy
  • Food
  • Mental Health
Address
St Aidans Community Hall, St Aidans Vicarage, Elford Place West, Leeds, LS8 5QD
Website
https://pafras.org.uk/support/
Contact Email
info@pafras.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 29/05/25)
Availability

Hours: 09:45 - 13:00

Attending Type: Drop-in

Notes: Wednesdays

Eligibility

Immigration Status: Refused Asylum Seeker, Asylum Seeker

Minimum Age: 16

Region: Leeds

We are not able to help: EU/EEA migrants People with refugee status People who live outside of the Leeds area People staying in hotels (unless your support is ending and/or your asylum case has been refused)

Interpreters

Languages: On Request

Vita Health Group

Panic Support

Last updated 06/12/24

This six week course of webinars is specifically designed to assist patients experiencing feelings of panic or intense anxiety attacks.

Address
Website
https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/bristol-north-somerset-and-south-gloucestershire-mental-health-services/#our-services
Service Capacity
Service is operating at normal capacity.
(last updated - 06/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: No information available

Pankhurst Trust - Manchester Women’s Aid

Pankhurst Trust - Manchester Women’s Aid - Children And Young People Service (CYPS)

Last updated 23/06/25

At Manchester Women's Aid, we have a partnership with Manchester City Council to help deliver programmes of support for families seeking help in refuge.

Our Children and Young People’s Service consists of a team of therapeutic play specialists offering a range of services for children and young people between the ages of 0-18 years, that enable and support their recovery from domestic abuse and violence.

Service includes:

• Early Years Groupwork- designed for children under 5 years old and their parent

• Healing Together- This course is for children aged 5-10 years old

• Living Life to the Full- This course is for CYP aged 11-17 years old and

• You, Me and Mum- This course is for mothers, and it explores the effects of domestic abuse on women as mothers and on children and young people.

• Open Play sessions in Refuge
• Heuristic Play
• 1:1 Play Therapy

• Trips Out

How to access: Is this referral for yourself or someone else?

(1) This referral is for someone else:

If you are an agency making a referral for a client, we cannot accept this without a referral form. Please email referrals@manchesterwomensaid.org instead and we will send you a different referral form

(2) This referral is for me:

Please continue with the form by clicking NEXT: https://www.manchesterwomensaid.org/get-help-form

Need help? If you need support filling in the form or have any questions about the support we provide, please call our helpline on 0161 660 7999.

Aimed At:
  • Young People
Category:
  • Health and Wellbeing
Tags:
  • Domestic Abuse
Address
60-62 Nelson Street, Manchester, M13 9WP
Website
https://www.manchesterwomensaid.org/service/children-and-young-people-service-cyps
Contact Phone
0161 660 7999
Service Capacity
Service is operating at normal capacity.
(last updated - 23/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Maximum Age: 18

Region: Greater Manchester

Interpreters

Languages: On Request

Pankhurst Trust - Manchester Women’s Aid

Pankhurst Trust / Manchester Women's Aid - Domestic Abuse Helpline

Last updated 24/06/25

Manchester Women’s Aid provides services so that domestic abuse survivors can live a life free from the fear of domestic violence and abuse.

Our helpful staff will listen to you and be able to point you in the right direction: whether fleeing domestic abuse is the most appropriate course of action or whether you can be supported in the community with outreach services.   

Calling the helpline or reaching out with an email is a hugely important step and we understand that every situation is unique. Our helpline staff will be understanding and give you advice on safety planning, point you to benefits advice and other resources.   

How to access:

You can call 0161 660 7999 or email referrals@manchesterwomensaid.org on Monday to Friday from 9.30am to 4.30pm

Category:
  • Advice and Support
Referral Type:
  • Self Referral
Tags:
  • Domestic Abuse
  • Women's Group
Address
60-62 Nelson Street, Manchester, M13 9WP
Website
https://www.manchesterwomensaid.org/i-need-support
Contact Email
referrals@manchesterwomensaid.org
Contact Phone
0161 660 7999
Service Capacity
Service is operating at normal capacity.
(last updated - 24/06/25)
Availability

Helpline

Monday to Friday

Hours: 09:30 - 16:30

Eligibility

Immigration Status: All

Region: Greater Manchester

Women Only

Interpreters

Languages: On Request

Pankhurst Trust - Manchester Women’s Aid

Pankhurst Trust - Manchester Women’s Aid - Refuges

Last updated 24/06/25

Manchester Women’s Aid has six refuges and four dispersed properties across Manchester catering for up to 38 families in crisis. We will help in any way we can to facilitate a move-on to permanent housing.

In our ASHA refuge, we can offer accommodation to 3 single women with No Recourse to Public Funds and unsettled immigration status.

Service includes:

• Support groups

• Access the refuge user-directed Move On Health & Wellbeing programme

• Receive signposting to partner services e.g. to family and/or immigration solicitors

• Support to access Children’s Centres/local colleges/community groups and to attend external courses linked to employment, training and education.


How to access: Is this referral for yourself or someone else?

(1)
This referral is for someone else:

If you are an agency making a referral for a client, we cannot accept this without a referral form. Please email referrals@manchesterwomensaid.org instead and we will send you a different referral form

(2) This referral is for me:

Please continue with the form by clicking NEXT: https://www.manchesterwomensaid.org/get-help-form

Need help? If you need support filling in the form or have any questions about the support we provide, please call our helpline on 0161 660 7999.

Category:
  • Housing
Referral Type:
  • Phone and Email
  • Referral
  • Self Referral
Tags:
  • Domestic Abuse
  • Women's Group
Address
60-62 Nelson Street, Manchester, M13 9WP
Website
https://www.manchesterwomensaid.org/service/refuge
Contact Email
referrals@manchesterwomensaid.org
Service Capacity
Service is operating at normal capacity.
(last updated - 24/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: Urdu, Pashto, On Request, Polish

Pankhurst Trust - Manchester Women’s Aid

Pankhurst Trust - Manchester Women’s Aid - Women's Drop-In

Last updated 23/06/25

The women’s drop-in at the Pankhurst Centre on a Wednesday from 12-2 pm welcomes women of all ages and backgrounds.

It’s your chance to pop in, free of charge, to a relaxed, friendly environment to meet new friends and have fun.

As well as a delicious and nutritious vegetarian lunch, you can enjoy wellbeing workshops, creative activities and talks and discussions.

There is a family law advice clinic on alternate weeks and a Shelter and Housing Benefits adviser once a month.

How to access:

Drop-in

Call or email us for more information

Aimed At:
  • Women and female identifying only
Category:
  • Social Activities and Community Groups
Tags:
  • Domestic Abuse
  • Women's Group
Address
60-62 Nelson Street, Manchester, M13 9WP
Website
https://www.manchesterwomensaid.org/service/the-mwa-womens-drop-in
Contact Email
referrals@manchesterwomensaid.org
Contact Phone
0161 660 7999
Service Capacity
Service is operating at normal capacity.
(last updated - 23/06/25)
Availability

Drop-in

Wednesday

Hours: 12:00 - 14:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: On Request

Papyrus

Papyrus - HOPELINE247

Last updated 06/11/25

Our suicide prevention helpline, HOPELINE247, is a free, confidential, non-judgmental space to talk openly about your thoughts of suicide with our trained advisers.

We work with young people, concerned others and professionals via phone, text, email and webchat, every day.

We also offer a range of tools on our website, such as a suicide safety plan, information, and guidance.


How to access:

Call, text or email our HOPELINE247 service during our opening hours, or visit our website for tools and information.

Call: 0800 068 4141

Text: 88247

Email: pat@papyrus-uk.org

Webchat: Available on our website: https://www.papyrus-uk.org/

Aimed At:
  • Young People
Category:
  • Advice and Support
  • Education and Training
  • Health and Wellbeing
Referral Type:
  • Online
  • Phone and Email
Tags:
  • Helpline
  • Mental Health
Address
Bankside 2, Crosfield Street, Warrington, Cheshire, WA1 1UP
Website
https://www.papyrus-uk.org/
Contact Email
admin@papyrus-uk.org
Contact Phone
0800 068 41 41
Service Capacity
Service is operating at normal capacity.
(last updated - 06/11/25)
Availability

HOPELINE247's opening hours are 24/7

Attending Type: Open every day of the year (Weekends and Bank Holidays included)

Eligibility

Immigration Status: All

Maximum Age: 35

Region: National

For young people (or) anyone concerned that a young person could be thinking about suicide

Interpreters

Languages: On Request

Refugee Action

Pathways to Work (Employability Support)

Last updated 08/09/25

Pathways to Work is a project providing pre-employment support to refugees, asylum seekers and other vulnerable migrants across England. This is a digital service and all your sessions will be delivered via Microsoft Teams/ Zoom (the video meeting service).

Services include:

• An eight-week employability group programme

AND/OR

• 1-2-1 employment support.

You will need:

The ability to communicate in English without an interpreter. Your English level needs to be Entry 3 upwards. We can assess your English language level if you are unsure.

Employment-related aspirations or goals (for example, you want to get a job, work experience, start a training course, explore further education or secure a volunteering opportunity)

How to access:

Complete self-referral form online: https://www.refugee-action.org.uk/pathways-to-work-self-referral-form/

Category:
  • Employability
Referral Type:
  • Self Referral
Address
179 Royce Road, Manchester, M15 5TJ
Website
https://www.refugee-action.org.uk/pathways-to-work/
Contact Email
pathwaystowork@refugee-action.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 08/09/25)
Availability

The sessions will take place on Zoom Monday-Thursday (your days will be confirmed once you have registered for the programme).

Eligibility

Immigration Status: All

Region: Greater Manchester

Please note, that we can only accept referrals from people who are located in England.

Interpreters

None available

Last updated 26/11/24

We bring people from different cultures and faiths together around a meal, to learn about one another’s experiences, traditions and viewpoints, build understanding, and create spaces where friendships can grow. Peace Feasts celebrate the diversity of our cultures by sharing a meal, listening to great music and exchanging stories that help us to start to see the world through someone else’s eyes.

Category:
  • Social Activities and Community Groups
Address
Website
https://www.bridgesforcommunities.com/programmes/peace-feast/
Contact Email
dan.green@bridgesforcommunities.com
Service Capacity
Service is operating at normal capacity.
(last updated - 26/11/24)
Availability

Upcoming events will be advertised on Bridges for Communities website

Eligibility

Immigration Status: All

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: No information available

Nilaari

Peer to Peer Support

Last updated 05/12/24

You can participate in guided group support with others who face similar challenges, available both in person or online.

Category:
  • Advice and Support
  • Health and Wellbeing
Address
Website
https://nilaari.co.uk/services/
Contact Email
nilaari@nilaari.co.uk
Contact Phone
0117 952 5742
Service Capacity
Service is operating at normal capacity.
(last updated - 05/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

None available

People Plus

People Plus

Last updated 02/12/24

As part of The Staffline Group, we use our experience to support hundreds of thousands of people each year.

Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, independent living, prison education, starting a business, and support to help employers grow.

Services include:

• Support to find employment

• Skills training,

• Self-employment support

• Website resource

• Interview skills

• Courses / training

• Self employment/business support


How to access:

Contact us via email or phone

Category:
  • Employability
Referral Type:
  • Online
Address
PeoplePlus, 6th Floor, Boulton House, Chorlton Street, Manchester, M1 3HY
Website
https://peopleplus.co.uk/
Contact Email
customerexperience@peopleplus.co.uk
Contact Phone
0161 507 6366
Service Capacity
Service is operating at normal capacity.
(last updated - 02/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

Point of Growth

Point of Growth - Swimming 4 Newly Arrived

Last updated 15/10/25

A free swimming initiative aiming to give immigrant males 14+ an accessible, supportive activity targeting inclusion, mental/physical health, and a confidence boost.

Whilst also opening future opportunities and career paths.

The number of participants will be 30, completing 1-hour sessions 5 days a week.

Swimming will help teach them life-saving skills, provide them with social inclusion in the local community, and help them reduce stress through exercise.

How to access:

Call or email for more information

Aimed At:
  • Men and male identifying only
Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Address
Abraham Moss Leisure Centre, 140 Crescent Road, Crumpsall, Manchester, M8 5UF
Website
https://pointofgrowth.co.uk/
Contact Email
info@pointofgrowth.co.uk
Contact Phone
+44 7425 068083
Service Capacity
Service is operating at normal capacity.
(last updated - 15/10/25)
Availability

Swimming Sessions

Wednesdays

Opens At: 19:30

Fridays

Opens At: 18:45

Eligibility

Immigration Status: All

Minimum Age: 14

Region: Manchester

Interpreters

Languages: No information available

Positive Action in Housing

Positive Action in Housing - Room for Refugees

Last updated 24/03/25

Room for Refugees is a discreet and confidential hosting network providing safe matching of refugees and asylum seekers with households across the UK.

The hosting process gives an invaluable opportunity for refugee support agencies to work on cases and stabilise clients so that they are able to re-access public funds or even resolve their case so that the right to live in the UK is granted to them.

We also work with social workers from local authorities seeking loving homes for Unaccompanied Asylum Seeker Children.

Our online system – REFER – lets caseworkers from refugee and migrant support organisations quickly find suitable hosts for their clients. For more information about this process, please view our website.


How to access:

Apply for an online caseworker account using the link at the bottom of the page - https://www.roomforrefugees.com/caseworker-account

Once the account is approved, usually within a day or so, read all the guidance and make your first referral. (For especially urgent vulnerable cases, email home@positiveactionh.org first to say you need an account quickly). We will then assess the referral and search for suitable hosts.

Category:
  • Housing
Referral Type:
  • Referral
Address
Positive Action in Housing Ltd, 98 West George Street, Glasgow, G2 1PJ
Website
https://www.roomforrefugees.com/
Contact Email
home@positiveactionh.org
Contact Phone
0141 353 7962
Service Capacity
Service is operating at normal capacity.
(last updated - 24/03/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

To be a member you must be demonstrably working with people from refugee and migrant communities at risk of destitution. You will then be able to apply for crisis support from the Positive Action in Housing Emergency Relief Fund and for free hosting from Room for Refugees anywhere in the UK. You must be involved with your client/s however.

Interpreters

Languages: No information available

Positive Cycles

Positive Cycles - Oldham

Last updated 23/06/25

We take old bikes, clean them up and then our volunteers and groups of young people fix them, gaining AQA qualifications in the process. The newly-refurbished bikes are then donated to local families, used in conjunction with the Transport for Greater Manchester or sold with all profits being churned directly back into the Positive Cycles project to buy better equipment and parts.

The workshop is also used by the Oldham Youth Justice Service as part of the unpaid community work of young offenders. The young people are involved in cleaning and fixing donated bikes and making sure they are roadworthy and ready to be resold. In doing this they gain valuable experience and qualifications. We also offer AQA-accredited Bike Maintenance courses to individuals and groups.

How to access:

If you would like to donate an old bike, or purchase a refurbished bike, please get in touch.

Aimed At:
  • Young People
Category:
  • Education and Training
Tags:
  • Personal Items
Address
Positive Steps, Medtia Place, 80 Union Street, Oldham, OL1 1DJ
Website
https://www.positive-steps.org.uk/about-us/40-services/positive-steps-extra/positive-cycles
Contact Email
AndrewMitsi@positive-steps.org.uk
Contact Phone
0161 621 9250
Service Capacity
Service is operating at normal capacity.
(last updated - 23/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Oldham

Interpreters

None available

Bristol Refugee Rights

Pride Without Borders

Last updated 26/11/24

Pride Without Borders is our support group for Bristol-based LGBTQ+ people seeking asylum and those with refugee status. We meet every 2 weeks and spend time together. We support and listen to each other and enjoy celebrating our identities and cultures together. We sometimes go to fun nights out and events.


We aim to connect with Bristol’s great LGBTQ+ community. The manager and our great team of volunteers can give you support and advice so you can stay safe and get what you need. This includes help understanding the asylum system, accessing housing and finance, supporting you if your housing is not safe or you are at risk of homelessness.


LGBTQ+ people aged 13 to 25 could join another group called Freedom Youth. You don’t have to be an asylum seeker or refugee.

Aimed At:
  • LGBTQIA+
Category:
  • Advice and Support
  • Health and Wellbeing
  • Immigration Legal Advice
  • Social Activities and Community Groups
Referral Type:
  • Referral
  • Self Referral
Address
Website
https://www.bristolrefugeerights.org/how-we-help/pride-without-borders/
Contact Email
tom@bristolrefugeerights.org
Service Capacity
Service is operating at normal capacity.
(last updated - 26/11/24)
Availability

Every other Wednesday 6-7:30pm

Eligibility

Immigration Status: Refused Asylum Seeker, Refugee or humanitarian protection, Asylum Seeker

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: No information available

The Haven

Primary Healthcare

Last updated 06/12/24

The Haven is a specialist primary healthcare service for asylum seekers and refugees who are new to Bristol, North Somerset and South Gloucestershire. Our team of staff consists of a GP and nurses who will assess and meet the initial health needs of asylum seekers and new refugees. We also help people to access health services and other services they need.


The Haven can offer:

Help for people to register with a local GP practice

Information about how to use the NHS

Comprehensive and holistic health assessments

Medical management of current health problems

Confidential interpreting during consultations

Vaccinations and screening for transmittable diseases


We regularly work with people who have experienced traumatic events. We have pathways and can sign-post to other helpful services such as counselling and refugee support organisations. Our appointments are long enough to give us time to respond to complex needs. We are able to work with people over several appointments according to their individual needs before discharging them to the care of a GP practice.

Category:
  • Advice and Support
  • Health and Wellbeing
Referral Type:
  • Appointment Only
  • Email
  • Phone
  • Phone and Email
  • Referral
  • Self Referral
Address
Montpelier Health Centre, Bristol, Montpelier, BS6 5PT
Website
https://sirona-cic.org.uk/nhsservices/services/the-haven/
Contact Email
the.haven@nhs.net
Contact Phone
0300 124 6875
Service Capacity
Service is operating at normal capacity.
(last updated - 06/12/24)
Availability

Monday - Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: Refused Asylum Seeker, Refugee or humanitarian protection, Asylum Seeker

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: No information available

Primus Solicitors

Primus Solicitors

Last updated 03/02/25

Primus Solicitors is an established, niche law firm specialising in UK Immigration and nationality law. We are regulated by the Solicitors Regulation Authority. We also deal with Family law matters, personal injury, civil litigation and debt matters. We also specialise in human rights cases involving ECHR articles and their breaches.

Services include:

• UK Partner Visas

• British Citizenship

• Indefinite Leave to remain (ILR)

• UK Visit Visas

• Appeals

• Immigration Judicial Review

• Asylum applications

• Human Rights applications

• Human Trafficking and Modern Slavery cases

• Immigration Bail

• Deportation


How to access:

Please call or email us for more information

Book your appointment today via: https://primussolicitors.com/contact-2/

Category:
  • Immigration Legal Advice
Referral Type:
  • Phone
Tags:
  • Legal Aid Solicitors
Address
First Floor 402 Palatine Road, Northenden, Manchester, M22 4FZ
Website
https://primussolicitors.com/
Contact Email
info@primussolicitors.com
Contact Phone
0161 222 5860
Service Capacity
Service is operating at normal capacity.
(last updated - 03/02/25)
Availability

Monday to Friday

Hours: 09:30 - 17:00

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available

Enactus

Project Blossom

Last updated 10/02/25

The Blossom Project stands as an unwavering beacon of empowerment for refugee women. With a resolute commitment to fostering their growth and self-discovery, we transcend stereotypes and limitations, guiding these remarkable individuals towards a future defined by resilience, creativity, and renewed hope.

Through a kaleidoscope of self-expression avenues, from artistic crafts to cultural exchanges, cooking events to sustainability initiatives, we pave the path for them to embrace their narratives, shatter misconceptions, and flourish against all odds.

Blossom is not just a project; it is a testament to the strength and potential inherent in every refugee woman, igniting a transformation that resonates far beyond their personal journeys.


How to access:

For more information about events and workshops please check our social media: @blossomenactus on Instagram.

Aimed At:
  • Women and female identifying only
Category:
  • Social Activities and Community Groups
Address
Website
https://www.entrepreneurship.manchester.ac.uk/our-community/society-collabs/enactus-manchester/blosssom-project/
Service Capacity
Service is operating at normal capacity.
(last updated - 10/02/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available

Quaker Social Action

Quaker Social Action- Down to Earth

Last updated 15/10/25

If you are on a low income, Down to Earth can support you to find a meaningful funeral that is more affordable.

Services Include:


• Online information and guidance regarding keeping funeral costs down and raising money towards them.

• Digital eligibility checker for the Social Fund Funeral Expenses Payment from the DWP (England and Wales) and Department for Communities (Northern Ireland)

• Funeral costs helpline, for those who need more support. Available only before a funeral has taken place.

• Bespoke training for bereavement professionals available.

How to access:

Visit downtoearthsupport.org.uk

Category:
  • Advice and Support
Tags:
  • Funeral Costs
Website
https://quakersocialaction.org.uk/we-can-help/helping-funerals/down-earth
Contact Email
downtoearth@qsa.org.uk
Contact Phone
020 8983 5055 - helpline
Service Capacity
Service is operating at normal capacity.
(last updated - 15/10/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Please note we are only able to provide 1:1 support via our helpline when a funeral has not yet taken place.

Interpreters

None available

Rainbow Haven

Rainbow Haven - Advice, Destitution and Social Drop-in

Last updated 05/11/25

Advice and casework drop-in for refugees, asylum seekers and other migrants. On our drop-in days you can also join our English classes, ask for IT skills support, have a hot drink and meet other people take part in activities, and enjoy a hot lunch.

Social space with activities, lunch, and creche. Food and toiletries, cash payments, bus fares, support to move out of destitution for those with no access or entitlement to other support.

An NHS Mental Health practitioner from the Increasing Access to Psychological Therapies service attends Rainbow Haven once a week to deliver a clinic (by appointment only and only available for those registered with a GP in Manchester borough).


How to access:

Access by drop-in, referrals, self referrals.

IAPT Mental health support is by appointment only.

Category:
  • Advice and Support
  • Homelessness and Destitution
Referral Type:
  • Drop In
Tags:
  • Digital Support
  • Family Reunion
  • Financial Support
  • Food Bank
  • Mental Health
Address
113 Abbey Hey Ln, Abbey Hey, Manchester, M18 8TJ
Website
http://www.rainbowhaven.org.uk
Contact Email
info@rainbowhaven.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 05/11/25)
Availability

Appointments (complex issues)

Tuesday and Wednesday

Drop-in

Thursday

Hours: 09:15 - 15:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: On Request

Rainbow Haven

Rainbow Haven - Classes and Activities

Last updated 24/06/25

Rainbow Haven have a variety of activities including:

• ESOL
• Digital skills

• Well-being activities
• Mother and baby groups
• Gardening
• Volunteering opportunities
• Refugee and mentors led work and skills club

How to access:

To learn more about our classes and clubs, please email info@rainbowhaven.org.uk and we’ll get you signed up.

Category:
  • Education and Training
  • Employability
  • English Language
  • Health and Wellbeing
  • Social Activities and Community Groups
  • Volunteering
Referral Type:
  • Referral
  • Self Referral
Tags:
  • Women's Group
Address
113 Abbey Hey Ln, Abbey Hey, Manchester, M18 8TJ
Website
http://www.rainbowhaven.org.uk
Contact Email
info@rainbowhaven.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 24/06/25)
Availability

Notes: By appointment or invitation to a group

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

None available

Women's Health Matters

Rainbow Hearts Group

Last updated 15/07/25

Rainbow Hearts is a weekly group for women seeking asylum in Leeds and is supported by Leeds City Council.​ At Rainbow Hearts, women of all ages come together to give and receive emotional support from other women who have had similar experiences. Health and social support information sessions are offered around topics such as self-care, well-being and healthy eating. We offer creative sessions such as therapeutic art activities, singing and movement.


Rainbow Hearts offer:

• Support with transport

• Interpreters

• Support with learning English

• Access to donated clothes, shoes and bedding

• Breakfast, fresh fruit and other refreshments


Direct Contacts:

Emily Lawson - 07909407814 emily@womenshealthmatters.org.uk

Hala Wadi - 07719819245

hala@womenshealthmatters.org.uk

Aimed At:
  • Women and female identifying only
Category:
  • Advice and Support
  • Education and Training
Referral Type:
  • Referral
  • Self Referral
Tags:
  • Women's Group
Address
St Agnes Church Hall, Stoney Rock Lane, Leeds, LS9 7UQ
Website
https://www.womenshealthmatters.org.uk/rainbow-hearts
Contact Email
info@womenshealthmatters.org.uk
Contact Phone
01132762851
Service Capacity
Service is operating at normal capacity.
(last updated - 15/07/25)
Availability

Tuesdays

Hours: 10:30 - 12:30

Attending Type: Term time only

Eligibility

Immigration Status: Asylum Seeker

Minimum Age: 18

Region: Leeds

Interpreters

Languages: On Request

Rainbow Noir

Rainbow Noir

Last updated 06/11/25

Rainbow Noir is a volunteer-led social group, we celebrate, elevate and advocate for Lesbian, Gay, Bisexual, Trans, Queer and Intersex People of Colour (LGBTQI PoC).

We are committed to creating a space of our own, places to feel safe, where LGBTQI people of colour can meet, hang out, form friendships and find community. We facilitate a bi-monthly social space in person and a lively WhatsApp group chat.

The group is a space for socializing, discussions, activism, community organizing and ensuring a presence and that LGBTQI people of color’s voices are heard in Manchester.


How to access:

Contact us through the form on our website.

Aimed At:
  • LGBTQIA+
Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Address
Website
http://rainbownoirmcr.com/
Contact Email
rainbownoirmcr@gmail.com
Service Capacity
Service is operating at normal capacity.
(last updated - 06/11/25)
Availability

2025 Meet Ups

Hours: 19:00 - 21:30

Notes: The Proud Place

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

Last updated 10/12/25

RAPAR (Refugee and Asylum Participatory Action Research) is a human rights organisation based in Manchester, UK, which is primarily concerned with displaced people, and issues relating to displaced people.

Our casework very often involves us using our interpretation and translation skills to enable communication, for instance in the following areas:

• Deportation

• Education

• Employment

• Family Reunion

• Financial hardship

• Health

• Housing and Destitution

• Learning opportunities

• Volunteering opportunities


How to access:

Call us to make an appointment or leave a message on our website.

Offices are wheelchair accessible

Category:
  • Advice and Support
  • Education and Training
  • Employability
  • Social Activities and Community Groups
  • Volunteering
Tags:
  • Advocacy
  • Family Reunion
Address
RAPAR, 6 Mount Street, Manchester, M2 5NS
Website
http://www.rapar.co.uk/
Contact Phone
0161 834 8221
Service Capacity
Service is operating at normal capacity.
(last updated - 10/12/25)
Availability

Frequency: Weekly

Days: Monday to Friday

Hours: 12:00 - 17:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

Nilaari

RAW Talk

Last updated 05/12/24

A safe, male-only environment where men of color can candidly open up to each other, RAW Talk encourages discussions about emotions, feelings, and subjects that are important to them.

Aimed At:
  • Men and male identifying only
Category:
  • Health and Wellbeing
Address
Website
https://nilaari.co.uk/projects/
Contact Email
nilaari@nilaari.co.uk
Contact Phone
0117 952 5742
Service Capacity
Service is operating at normal capacity.
(last updated - 05/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

None available

REACHE North West

REACHE North West

Last updated 23/06/25

REACHE North West carries out training and offers pastoral support, provides facilities for study and runs additional projects for Refugee Healthcare Professionals (RHPs).

All classes are free for REACHE North West members. In addition, members have access to a number of resources to support their studies:

Services include:

• Pastoral Support
• English Support
• Medical Examination Preparation
• Tutor Support
• Work Placements

How to access:

If you meet the requirements and would like to enquire about joining REACHE, please enquire about membership via: https://reache.org.uk/app/register/

(OR)


Email reache@manchester.ac.uk

Category:
  • Education and Training
  • Employability
Referral Type:
  • Email
Address
Salford Royal Hospital Stott Lane, Salford, M6 8HD
Website
https://www.reache.org.uk/index.html
Contact Email
reache@manchester.ac.uk
Contact Phone
0161 2064201
Service Capacity
Service is operating at normal capacity.
(last updated - 23/06/25)
Availability

Monday - Friday

Hours: 08:30 - 17:00

Eligibility

Immigration Status: All

Region: Greater Manchester

REACHE requires applicants to live in the United Kingdom under a protected status. There are additional professional and educational requirements, which you can view in further detail here: https://www.reache.org.uk/pages/about/how-to-join.html

Interpreters

Languages: No information available

Reel CIC

Reel CIC - Reel Rack

Last updated 18/06/25

We are dedicated to improving the lives of those in our community and provide emergency clothing support and more to those who need it the most.

The REEL Rack, provided clothing & essential items to those who need a helping hand during a difficult time.

How to access:

Contact us via email

Category:
  • Homelessness and Destitution
Tags:
  • Personal Items
Address
Website
http://www.reelcic.co.uk
Contact Email
info@reelcic.co.uk
Contact Phone
07918 800821
Service Capacity
Service is operating at normal capacity.
(last updated - 18/06/25)
Availability

Frequency: Weekly

Days: Tuesday, Wednesday, Thursday

Hours: 10:00 - 16:00

Eligibility

Immigration Status: All

Region: Oldham, Rochdale, Tameside

Interpreters

None available

Refugee Action

Refugee Action - Asylum Crisis Service

Last updated 24/10/25

Our Asylum Crisis Project works with asylum seekers, refused asylum seekers and those seeking to claim asylum, who are based in Greater Manchester, to understand their entitlements to accommodation and support, to access that support and to challenge barriers to that support, through advocacy, appeals and legal challenge.

Asylum Crisis also seeks to ensure that the support provided is suitable and adequate for the needs of our clients. Asylum Crisis strives to ensure our clients are aware of and able to access a range of services including legal advice, health and social care, education, community groups, charitable support social and well-being opportunities.

How to access:

Please contact by phone, email or webform: https://www.refugee-action.org.uk/project/asylum-crisis-project-2/ to refer yourself or others.

No drop-in available

Category:
  • Advice and Support
  • Homelessness and Destitution
Referral Type:
  • Phone and Email
Address
179 Royce Road, Manchester, M15 5TJ
Website
https://www.refugee-action.org.uk/project/asylum-crisis-project-2/
Contact Email
ACM@refugee-action.org.uk
Contact Phone
0161 515 3149
Service Capacity
Service is operating at normal capacity.
(last updated - 24/10/25)
Availability

Phone In

Monday, Wednesday, Thursday, Friday

Valid: From 8 Jul 2024

Hours: 09:45 - 13:00

Eligibility

Immigration Status: Refused Asylum Seeker, Asylum Seeker

Region: Greater Manchester

Interpreters

Languages: On Request

Last updated 25/06/25

Refugee Aid (Chorlton) is a charity based in South Manchester. We are all volunteers and work with partner organisations to provide a range of practical items for asylum seekers and refugees across Greater Manchester.

We deliver to the client directly. What we can provide for your clients:

• Good quality (sometimes new) upcycled items for adults, children and babies covering:
• Clothes, shoes, new underwear and socks
• New toiletries
• Small toys, games, DVDs, craft materials and stationery for school/college aged pupils
• Baby equipment e.g. pram, buggy, stroller, Moses basket filled with clothes, toys, sling and new born nappies, bath
• Bikes, with lock & helmet, and scooters. We also provide mechanical help for clients who have a bike that we have provided.


How to access:

Referral only from registered partner agencies.

Referrals come to us from 5 main sources, Manchester Refugee Support Network, M/c City of Sanctuary, Rainbow Haven, Serco and Refugee Action for the refugees and asylum seekers placed in rooms and those who have been already housed in rented accommodation across Greater Manchester.

Category:
  • Homelessness and Destitution
Referral Type:
  • Referral
Tags:
  • Personal Items
Address
Website
https://en-gb.facebook.com/groups/refugeeaidchorlton/
Contact Email
refugeeaidchorlton@gmail.com
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

None available

North East Lincolnshire Council

Refugee and Asylum Seeker Integration Drop-in Service

Last updated 09/07/25

Held in a family friendly social space hosted by North East Lincolnshire Parent Carer Forum who run the Cafe Aspire space.

Friendly and helpful advice and support is available for asylum seekers and refugees in North East Lincolnshire.

Support at the drop-in includes: access to English classes, courses and education, volunteering opportunities, housing advice, employability support and access to technology with Solidaritech.

Welcome House charity based in Hull city centre, British Red Cross, and Target Housing also attend this drop-in.

Other local services attend including North East Lincolnshire Council's Home Options Team.

Category:
  • Advice and Support
  • Education and Training
  • Employability
  • English Language
  • Health and Wellbeing
  • Housing
  • Social Activities and Community Groups
Referral Type:
  • Drop In
Address
Café Aspire, 155–159 Freeman Street, Grimsby, DN32 7AR
Website
https://www.nelincs.gov.uk/health-wellbeing-and-social-care/refugee-integration-scheme/
Contact Email
refugeeservice@nelincs.co.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 09/07/25)
Availability

Wednesdays 12:00-16:00

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available

Refugee Council

Refugee Council - Independent Unaccompanied Asylum- Seeking Children Support Service (IUSS)

Last updated 25/06/25

The Refugee Council’s Children’s Panel provides advice and support to separated (unaccompanied) children and young people seeking asylum. The Children’s Panel is funded by the Home Office but we are a fully independent organisation and provide independent advice.

The Children's Advisor, can offer:

• Advice about the asylum process and related matters to separated children and professionals involved. All Children’s Advisors are registered with the IAA (formerly OISC) at Level 1.

• Advocacy for the young person in the form of acting as appropriate/responsible adult during meetings and interviews (e.g LAC reviews, Home office interviews, age assessments).

• Referrals to other services (e.g immigrations/welfare solicitors, Red Cross family tracing, social clubs).

• A means of linking up different professionals involved in the care and support of separated asylum seeking children and young people.

How to access:

Make a referral through the helpline - 0207 346 1134

Young people can contact the freephone helpline 0808 175 3499 or message via Whatsapp 07888 866 615


Paper referral form available for professionals on request.

Aimed At:
  • Young People
Category:
  • Health and Wellbeing
Referral Type:
  • Phone
  • Self Referral
Tags:
  • Helpline
  • IAA Level 1 (previously OISC)
  • Unaccompanied Children
Address
Website
https://www.refugeecouncil.org.uk/get-support/services/childrens-advice/
Contact Email
children@refugeecouncil.org.uk
Contact Phone
07888 866 615
Contact Phone
0808 175 3499
Contact Phone
020 7346 1134
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Professional Phoneline Monday - Friday

Hours: 09:00 - 17:30

Eligibility

Immigration Status: Refused Asylum Seeker, Asylum Seeker

Maximum Age: 18

Region: National

You can use this service if you are in the UK without a parent or guardian, or any professional supporting a child who is in the UK without a parent or guardian.

Interpreters

Languages: On Request

Refugee Council

Refugee Council - Infoline

Last updated 08/10/25

Infoline is a source of information and support for people seeking asylum.

What is this service? Our team can provide information and support on many topics, including:

• Services who offer help and what they do

• How to find out about the asylum system

• How to find immigration advice

• Getting Home Office housing and financial support (asylum support)

• Problems with Home Office housing and financial support

• What to do if you are asked to leave Home Office accommodation

• Your rights and entitlements

Who can use this service:

• Adults seeking asylum in England
• Adults living in Home Office accommodation in England who have received a decision on their asylum claim.

How to access:

Please call us or use the contact form via: https://www.refugeecouncil.org.uk/get-help/infoline/

Category:
  • Advice and Support
Referral Type:
  • Phone
  • Self Referral
Tags:
  • Helpline
Address
Website
https://www.refugeecouncil.org.uk/get-support/services/infoline/
Contact Phone
0808 196 7272
Service Capacity
Service is operating at normal capacity.
(last updated - 08/10/25)
Availability

Phone line

Mondays & Thursdays

Hours: 09:30 - 12:30

Eligibility

Immigration Status: Asylum Seeker

Minimum Age: 18

Region: National

Interpreters

Languages: Interpreters available in all languages

Refugee Council

Refugee Council - My View

Last updated 25/06/25

My View is a talking therapy service aiming to stabilise and improve the psychological and emotional well-being of separated asylum-seeking children.

What we offer:

• Up to 8-12 one to one therapy sessions - face to face or remote.

• Psycho-social groups

• Creative Wellbeing Techniques

• Psychoeducational workshops for clients upon request (i.e. sleep hygiene, trauma, drug awareness)

• One off 3 crisis sessions

• Workshops for social workers, foster carers, teachers, mental health services and other mainstream service providers (upon request, within our strategic areas) to raise awareness regarding the specific needs of young refugees.

• We can offer support in remote locations

How to access:

Referrals via the form on our website.

Aimed At:
  • Young People
Category:
  • Health and Wellbeing
Referral Type:
  • Phone
  • Self Referral
Tags:
  • Mental Health
Address
Website
https://www.refugeecouncil.org.uk/get-support/services/my-view-childrens-therapy/
Contact Email
children@refugeecouncil.org.uk
Contact Phone
0207 346 1134
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Hours: 09:00 - 17:30

Eligibility

Immigration Status: All

Maximum Age: 18

Region: National

Interpreters

Languages: No information available

Hull City Council

Refugee Integration Service

Last updated 15/07/25

The Refugee Integration Service (RIS) is a programme delivered by Hull City Council.

It is to support individual refugees who have been granted leave to remain during the last 2 years for those aged 16 years and up in Hull.

The support provides access to services such as:

housing, benefits, English skills -ESOL, health and wellbeing, family reunion (referrals to appropriate organisation), employability, integration

The Refugee Integration Service can be contacted using an online form - see website on the right for access.

Category:
  • Advice and Support
  • Homelessness and Destitution
Referral Type:
  • Referral
Address
The Guildhall, Alfred Gelder St, Hull HU1 2AA, Hull, HU1 2AA
Website
https://www.hull.gov.uk/general-advice-support/refugee-integration-service
Service Capacity
Service is operating at normal capacity.
(last updated - 15/07/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Kingston upon Hull

Interpreters

Languages: No information available

Refugee Legal Support (RLS)

Refugee Legal Support (RLS) - For people from Afghanistan

Last updated 06/10/25

Refugee Legal Support works in solidarity with people who migrate. We advocate for the promotion and protection of people’s rights throughout the migration process.

We can support with:

• Family reunification with a family member in the UK; and

• Afghan Relocation and Assistance Policy (ARAP) applications where the applicant is in Afghanistan or the surrounding region.

How to access:

If you would like to register your case in the event we can assist in the future, please complete the client registration form below – please note we cannot consider queries which have not completed a form: https://refugeelegalsupport.org/legal-info/for-people-from-afghanistan/

You can find more information in our FAQs and self-help guides, available in multiple languages.

Category:
  • Immigration Legal Advice
Tags:
  • Family Reunion
Address
Website
https://refugeelegalsupport.org/legal-info/for-people-from-afghanistan/
Contact Email
casework.uk@refugeelegalsupport.org
Service Capacity
Service is operating at normal capacity.
(last updated - 06/10/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

None available

Refugee Welcome Homes

Refugee Lodging Scheme

Last updated 01/10/25

Our aim is to develop supported lodgings for refugees in Bristol where Refugee Welcome Homes provide ongoing support and signposting for both the person who offers the room (we refer to this person as the landlord) and refugee lodger. RWH introduce potential refugee lodgers and landlords to each other, providing both the lodger and the landlord with "light touch" support for the period of between 12-18 months.

Category:
  • Housing
Address
Website
https://www.refugeewelcomehomes.net/refugee-lodging-scheme
Contact Email
support@refugeewelcomehomes.net
Contact Phone
07395 901 365
Service Capacity
Service is operating at normal capacity.
(last updated - 01/10/25)
Availability

No schedules available.

Eligibility

Immigration Status: Refugee or humanitarian protection

Region: Bristol

Interpreters

Languages: No information available

Julian House

Refugee Resettlement Service

Last updated 05/12/24

Using Home Office funding, B&NES Council commission Julian House to resettle people with ‘refugee’ status through the Vulnerable Persons Resettlement Scheme (VPRS). The scheme exists to enable the resettlement of those who have been identified by the United Nations as being the most vulnerable people fleeing persecution, violence, and life-threatening challenges in their countries of origin. We work mostly with families, many of whom have significant medical conditions and/or who have survived torture. The project supports and empowers families to rebuild their lives, move forwards from trauma, and live happily and independently in the UK. We work closely in partnership with local charity Bath Welcomes Refugees amongst other local, regional and national organisation.

Category:
  • Housing
Address
27 Rosewell Court, Kingsmead, Bath, BA1 2AQ
Website
https://www.julianhouse.org.uk/service/refugee-resettlement-service/
Contact Email
refugee-resettlement@julianhouse.org.uk
Contact Phone
07377 809983
Service Capacity
Service is operating at normal capacity.
(last updated - 05/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: South Gloucestershire

Interpreters

None available

Refugees at Home

Refugees at Home

Last updated 15/12/25

Refugees at Home is a UK charity which connects those with a spare room in their home to refugees and people seeking asylum who are in need of somewhere to stay.

We recruit and support volunteer hosts who are willing to offer a temporary home and a helping hand.  Our role is to carefully match each guest and host, to assess and prepare them ready for hosting, to advise on hosting arrangements and accommodation, and to provide ongoing support to hosts throughout each stay.

Who we can help:

We may be able to arrange for short-term, temporary accommodation with one of our volunteer hosts if you-

• Have refugee status

• Have leave to remain

• Are actively engaged in the asylum process (OR)

• Are hoping to come to the UK under the Homes for Ukraine sponsorship scheme


How to access:


Referral via website - https://refugeesathome.org/help-and-information/referrer-application-guide/

You can also apply directly to us if you have refugee status in the UK. Please read our Guest application guide and fill in the application at the end of the guidance via: https://refugeesathome.org/help-and-information/self-referred-guests/

Category:
  • Homelessness and Destitution
Referral Type:
  • Referral
  • Self Referral
Website
http://www.refugeesathome.org
Contact Email
info@refugeesathome.org
Service Capacity
Service is operating at normal capacity.
(last updated - 15/12/25)
Availability

Office Hours

Monday to Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Minimum Age: 18

Region: National

Refugees and asylum seekers must be actively engaged in the asylum process and have a plan to move on from hosting. Hosting is temporary and we expect all guests to be working with professionals, such as their referrer, solicitor and support workers to help progress their case and move on from hosting.

Interpreters

Languages: No information available

Refugees & Mentors

Refugees & Mentors - Employment Courses and Workshops

Last updated 25/06/25

Free short courses and workshops offering pre-employment information and guidance for people recently arrived in the UK, often learning English.

We encourage and support learners to take small steps to improve their employment prospects. To support people to do this, we offer follow up appointments and work closely with other services.

These are the courses and workshops usually offered at Rainbow Haven in Gorton for half a day each week:

• Pre-employment (6 weeks)

• Job Applications and Interview Skills (3 weeks)

• Learning English (3 weeks)

• CV (workshop)

How to access:

If you would like to find out more about courses or workshops email info@refmentors.org.uk

Category:
  • Employability
  • English Language
Referral Type:
  • Self Referral
Address
113 Abbey Hey Ln, Abbey Hey, Manchester, M18 8TJ
Website
https://refmentors.org.uk/courses-and-workshops/
Contact Email
info@refmentors.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Greater Manchester

Interpreters

None available

Refugees & Mentors

Refugees & Mentors - Mentoring Project

Last updated 25/06/25

Refugees & Mentors offers various forms of support, including one-on-one mentoring, workshops, and group sessions. We assist with important tasks such as finding accommodation, understanding the healthcare system, and improving language skills.

Offers a wide range of individualised information, guidance and support, including in regard to:

• Professional roles in the UK

• Career development

• UK industry knowledge

• Job application & interview skills

• Professional bodies

• UK experience

• Industry qualifications

Who provides the service?

Mentors are Jacobs employees, with experience in different sectors and a variety of roles. All volunteers have participated in induction training and are supported by Refugees & Mentors and Jacobs.

How is mentoring provided?

• For up to 5 months
• 5 hours commitment each month
• Face-to-face and virtually, in the day or early evening.

How to access:

To find out more email info@refmentors.org.uk

Category:
  • Employability
Referral Type:
  • Self Referral
Address
Rethink Rebuild Society, Discovery House, Crossley Road, Stockport, SK4 5BH
Website
https://refmentors.org.uk/mentoring-project/
Contact Email
info@refmentors.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Greater Manchester

Interpreters

None available

Refugees & Mentors

Refugees & Mentors - Rainbow Haven Work Club

Last updated 25/06/25

The Work Club offers employment-related information, guidance and support for refugees, vulnerable migrants and people seeking asylum who live in the area of Manchester Local Authority.

Together we offer:

Information and guidance, including; volunteering, finding and applying for jobs, career routes, education and training, recognition of overseas qualifications, learning English and developing individual learning and career plans.

Digital skills appointments in English and Arabic.

To Access:

This service is offered remotely through phone and video appointments and through a drop in. Please contact info@refmentors.org.uk to find out more.

Category:
  • Employability
  • English Language
Referral Type:
  • Self Referral
Tags:
  • Digital Support
Address
113 Abbey Hey Ln, Abbey Hey, Manchester, M18 8TJ
Website
https://refmentors.org.uk/rainbow-haven-workclub/
Contact Email
info@refmentors.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Drop-In

Tuesdays & Thursday

Hours: 09:30 - 02:30

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Greater Manchester

Interpreters

Languages: Arabic

Refugees & Mentors

Refugees & Mentors - Returner Project

Last updated 25/06/25

A specialist service offering support for refugee engineer, architect, IT, telecoms and business service professionals who are restarting their careers in the UK.

Service includes:

• Paid Returner Placements - we’ll do our best to broker a 3-12 month paid placement in your profession. You’ll be paid at least the National Living Wage.
• Build your profile - we help you create a detailed skills portfolio, a UK standard CV and to network.
• Match your skills to roles - we can’t make promises of jobs but we will guide you in how to spot the right roles.
• Guidance and support to join professional bodies.
• Support to find a long term position after a placement.
• Signposting to other organisations.
• Additional support from our Mentoring Project or for Manchester residents, the Rainbow Haven Work Club

How to access:

If you are qualified, have at least 2 years professional experience, and live in Greater Manchester, contact Refugees and Mentors CIC via the contact enquiry form on their website: https://refmentors.org.uk/contact-us/

Category:
  • Employability
Referral Type:
  • Online
  • Self Referral
Address
Rethink Rebuild Society, Discovery House, Crossley Road, Stockport, SK4 5BH
Website
https://refmentors.org.uk/returner-project/
Contact Email
info@refmentors.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Greater Manchester

We support refugee professionals with at least 2 years’ overseas experience in roles related to architecture, business services, IT, telecoms, project management and civil, electrical and mechanical engineering.

Interpreters

None available

Refugee Women Connect

Refugee Women Connect - Drop-in

Last updated 25/06/25

At our drop-ins we offer refreshments, including a meal, opportunities to meet other women, get help and support from staff, volunteers and some other organisations that attend.

When you attend our drop-in we will explain the different ways that we can work with you. This could be by offering you help finding a solicitor, making a phone call, interpreting a letter or providing you with someone who can attend an appointment with you.

We want to help all women be as informed as possible about the things that affect them. Refugee Women Connect runs workshops, activities and classes which will provide you with information on a range of topics.

How to access:

If you need details of when and where our drop-ins run then please contact us.


To find out more about our workshops, activities and classes, check the reception desk at each drop-in or speak to a staff member or volunteer.

Children are always welcome and we have toys for them to play with.

Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Referral Type:
  • Drop In
Tags:
  • Women's Group
Address
Website
https://www.refugeewomenconnect.org.uk/
Contact Email
info@refugeewomenconnect.org.uk
Contact Phone
0151 305 1070
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Refugee & Asylum Support Team Working Hours

Monday - Thursday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Region: Bath and North East Somerset

Women only

Interpreters

Languages: On Request

Last updated 26/11/24

Language & culture classes taught by people of refugee and migrant backgrounds. RefuLingua enables people of refugee and migrant backgrounds to gain employment or work experience through teaching their native language. By providing basic language teacher training and ongoing support, RefuLingua offers our tutors the opportunity to develop new skills, meet new people and gain confidence in a new country.


At the same time, RefuLingua gives host communities the opportunity to recognise and celebrate the skills that people of refugee and migrant background bring to our city, through the eyes of being a student. It challenges the stereotype of refugees as people who just need or receive help, and welcomes them as neighbours, co-contributors and teachers.


How to access

Varies, sign up via the Bridges for Communities website.

Category:
  • Education and Training
  • Employability
Address
Website
https://www.bridgesforcommunities.com/programmes/refulingua/
Contact Email
susannah.gooch@bridgesforcommunities.com
Service Capacity
Service is operating at normal capacity.
(last updated - 26/11/24)
Availability

Varies, sign up via the Bridges for Communities website

Eligibility

Immigration Status: All

Region: Bristol

Interpreters

Languages: No information available

Loaves and Fishes

Renew Stockport / Loaves and Fishes - Stockport

Last updated 21/05/25

This project started in 2013 when Pioneer Minister Ed Leavy believed God was calling him to start a ministry for the homeless of Stockport.

After being told there were no homeless in Stockport by officials, Ed & his team set up a soup kitchen style operation in an empty car park in the middle of Stockport.

The first week 5 people turned up, the following week 50 & these numbers continued to grow until we were offered to set up our operation in several different locations eventually outgrowing all of them due to demand.

Services include:

• We distribute: Clothes, bedding, tents, sleeping bags & emergency food parcels when needed

• We provide: Advocacy and advice for refugees and asylum seekers in Stockport

• We help: We work with local statutory and voluntary organisations to help the homeless into accommodation

• We partner: We work with other charities to provide mental health support and skill building activities

How to access:

For more information please call or email us or complete our Contact Form via: https://www.stockportloavesandfishes.org/contact

Category:
  • Health and Wellbeing
  • Homelessness and Destitution
Referral Type:
  • Drop In
Tags:
  • Mental Health
Address
Stockport Baptist Church, Thomson Street, Stockport, SK3 9DR
Website
https://www.stockportloavesandfishes.org/
Contact Email
info@stockportloavesandfishes.org
Contact Phone
07988624501
Service Capacity
Service is operating at normal capacity.
(last updated - 21/05/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Stockport

Interpreters

Languages: Farsi/Persian

Bridges for Communities

Resettlement Support

Last updated 26/11/24

Welcoming resettled refugee families in Bristol. In partnership with the Bristol City Council, we recruit and train volunteers to help resettled families become independent living in the UK. Volunteers provide befriending support and help with a variety of everyday tasks to see families on the Resettlement Scheme become independent.

Category:
  • Advice and Support
  • Health and Wellbeing
Address
Website
https://www.bridgesforcommunities.com/programmes/resettlement/
Contact Email
karen.green@bridgesforcommunities.com
Service Capacity
Service is operating at normal capacity.
(last updated - 26/11/24)
Availability

No schedules available.

Eligibility

Immigration Status: Refugee or humanitarian protection

Region: Bristol

Interpreters

None available

Our Second Home

Residential Programmes

Last updated 27/11/25

At OSH we run residential trips throughout the year in Bristol and London, for young people with refugee/asylum seeker backgrounds aged 14-18. These residential experiences focus on personal development and informal education while also providing practical and creative workshops. The morning may be based around an educational activity, ranging from identity to leadership skills, or a nature walk. In the afternoon there may be workshops run by external facilitators on a combination of creative or practical skills, such as cooking, drama or sport. Each evening is different, we might have movie and music nights, campfires and dancing. Please get in touch if you want to be added to our mailing list to hear about upcoming trips and how to refer!

Aimed At:
  • Young People
Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Address
Website
https://www.oursecondhome.org.uk/whatwedo
Contact Email
info@oursecondhome.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 27/11/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 14

Maximum Age: 18

Region: Bristol

Interpreters

None available

GMCA - Greater Manchester Combined Authority

Restricted Eligibility Support Service (RESS)

Last updated 15/09/25

The Restricted Eligibility Support Service (RESS) is a unique and innovative homelessness prevention and support service. It works with Greater Manchester residents facing immigration-related barriers, helping them to navigate complex systems in order to move on from homelessness, live well and thrive.

RESS is a partnership between the Boaz Trust, Greater Manchester Immigration Aid Unit (GMIAU) and Booth Centre.

It delivers specialist floating support and immigration advice for people who have restricted eligibility for public funds because of their immigration status and are facing, or are at risk of, homelessness.

How to access:

For more information: https://www.greatermanchester-ca.gov.uk/media/9615/ress-overview.pdf

To make a referral: https://form.jotform.com/230722721343043

Category:
  • Homelessness and Destitution
Address
Website
https://www.greatermanchester-ca.gov.uk/what-we-do/homelessness-and-migration/migration-and-inclusion/restricted-eligibility-support-service-ress/
Contact Email
ress-referralsgm@boothcentre.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 15/09/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Greater Manchester

Couples can be referred, as well as single people. Offending history is not a barrier to RESS Floating Support. We will support people who are risk of homelessness or are experiencing homelessness. This support service is not suitable for families

Interpreters

None available

St Luke's Cares Charity Shop

Retail and Warehouse Course

Last updated 29/05/25

A 6–8-week course, 2 class based lessons a week plus work placement in the shop and warehouse. Basic English. Free, open to all, runs 4 times a year, designed to be really flexible so that it can fit in with other commitments. Runs on Mondays, Thursday and Fridays, but you don’t need to commit to all three days. Lunch included. Certa accredited Level 1. Contact us for the schedule. Term time only.

Category:
  • Education and Training
  • Employability
Address
246 Dewsbury Road, Leeds, LS11 6JQ
Website
https://stlukescares.org.uk/charity-shop/
Contact Email
sally@stlukescares.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 29/05/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Leeds

Must be able to provide identity documents

Interpreters

Languages: No information available

Rethink Rebuild Society

Rethink Rebuild Society

Last updated 25/06/25

Rethink Rebuild Society (RR) is a Manchester-based charity that works towards improving the lives of refugees, asylum seekers, and immigrants, in particular but not exclusively Syrians in the UK, helping them become positively established within British society.


Services provided:


Refugee Support- Advice service that provides support with benefits, job searches, and immigration matters. They also provide advice regarding education, housing and employment. Education and training are also provided in computer skills, entrepreneurship, and volunteering opportunities, mainly in English.

Social Inclusion- Education and training in English language and culture

Social Gatherings- They run social gatherings, in particular but not exclusively, for the Syrian community during Eid days and Christmas and Easter holidays

Annual Syrian Day- Their annual 'Syrian Fun Day' is a celebration of Syrian heritage that brings together hundreds of people from all over the country. Typically hosted during the summer, this event is widely attended by guests and dignitaries who enjoy Syrian food and explore a market-style array of clothing, literature, souvenirs, and more.

Monthly Seminars and Movie Screenings- Their monthly seminars and movie screenings address issues pertaining to Syria or Syrians, or refugees, asylum seekers, and immigrants from other countries, and allow for constructive discussion and debate.

Educational Projects- In collaboration with a number of charities and organisations, has already initiated educational projects as well as children and adolescent protection programmes

How to access:

You may drop in and wait for one of their team to help you or call the office to book an appointment before you come.

Category:
  • Advice and Support
  • Education and Training
  • English Language
  • Social Activities and Community Groups
Referral Type:
  • Drop In
Address
Rethink Rebuild Society, First Floor Discovery House, Crossley Road, Manchester, SK4 5BH
Website
https://www.rrsoc.org/
Contact Email
info@rrsoc.org
Contact Phone
0161 222 9779
Contact Phone
07730 194083
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Drop ins

Monday, Thursday, Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Region: Stockport

Interpreters

Languages: Arabic

Revive

Revive - Beswick Hub

Last updated 27/10/25

On a Tuesday, there is a IAA (formerly OISC) accredited Immigration advice drop-in which can include addressing issues such as:

• fee waiver for destitute/failed asylum seekers
• family reunion-new arrivals support
• discretional routes
• settlement protection.

Revive also offers (by appointment only):

• Women’s group arts and craft - every Monday except school or bank holidays (On referral basis)
• Allotment project
• Destitution support: food parcels and other essentials


How to access:

Drop-in or agency referral.

Category:
  • Advice and Support
  • Homelessness and Destitution
  • Immigration Legal Advice - IAA (OISC)
Tags:
  • Family Reunion
  • Food Bank
  • Hot Meals
  • IAA Level 3 (previously OISC)
  • Women's Group
Address
187 Grey Mare Lane, Beswick, Manchester, M11 3ND
Website
https://www.revive-uk.org
Contact Email
info@revive-uk.org
Contact Phone
0161 223 5668
Service Capacity
Service is operating at normal capacity.
(last updated - 27/10/25)
Availability

Drop-in

Tuesdays (once every two weeks)

Hours: 10:00 - 14:30

Notes: May close early if at capacity.

Eligibility

Immigration Status: All

Region: Manchester

Interpreters

Languages: On Request

Revive

Revive - Salford Hub

Last updated 26/03/25

Drop-in service for asylum seekers and refugees covering move-on advice for newly recognised refugees, asylum support, No recourse to public funds, homelessness.

Revive run a variety of activities at their drop in including

• Run non-accredited ESOL classes (Present at hub and register to access.)
• Employability/IT support
• Volunteering programme
• Social club (football, cycling, snooker, table tennis)
• Destitution support: food parcels and other essentials


How to access:

Drop-in or agency referral. Through the organisation referral form - https://www.revive-uk.org/drop-in-services/

Category:
  • Advice and Support
  • English Language
  • Homelessness and Destitution
  • Immigration Legal Advice - IAA (OISC)
Referral Type:
  • Drop In
Tags:
  • Family Reunion
  • Food Bank
  • Hate Crime reporting/support
  • Hot Meals
  • IAA Level 3 (previously OISC)
Address
Spiritan Centre, Northallerton Road, Lower Kersal, Salford, Manchester, M73TD
Website
https://www.revive-uk.org
Contact Email
info@revive-uk.org
Contact Phone
0161 223 5668
Service Capacity
Service is operating at normal capacity.
(last updated - 26/03/25)
Availability

Drop-in

Wednesdays (once every two weeks)

Hours: 10:00 - 14:30

Eligibility

Immigration Status: All

Region: Salford

Interpreters

None available

Right To Remain

Right To Remain - Toolkit

Last updated 07/04/25

An online guide to the UK immigration and asylum system.

Multiple translations available on website.

Toolkit contents include:

• Key guides
• Asylum
• Immigration

How to access:

View online

The Toolkit’s design, technical infrastructure and system is managed by Michael Collins (Coordinator) who also advises on its development.

Category:
  • Advice and Support
Website
https://righttoremain.org.uk/toolkit/
Service Capacity
Service is operating at normal capacity.
(last updated - 07/04/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available, Interpreters available in all languages

Rochdale Borough Council

Rochdale Borough Council - Rochdale jobs

Last updated 05/02/25

Central resource and information website for job seekers in Rochdale.

Services Include:

• Volunteering
• Job search and application support
• Courses / training
• Unpaid work experience
• Paid work experience
• Website resource
• Interview skills

To Access:

To find out more information please email or call

Category:
  • Volunteering
Referral Type:
  • Phone and Email
Address
Number One Riverside, Smith Street, Rochdale, OL16 1XU
Contact Email
jobsandskills@rochdale.gov.uk
Contact Phone
01706 647474
Service Capacity
Service is operating at normal capacity.
(last updated - 05/02/25)
Availability

Office Hours

Monday to Friday

Hours: 08:30 - 17:30

Eligibility

Immigration Status: All

Region: Rochdale

Interpreters

Languages: On Request

Rochdale Council Homelessness Service

Rochdale Council Homelessness Service

Last updated 12/11/24

Rochdale Borough Council provides advice and assistance to people who are homeless or at risk of homelessness. They work with local organisations and services to prevent homelessness and help individuals access safe accommodation.

To Access:

Please phone, email or complete their online referral form: https://www.rochdale.gov.uk/housing/report-someone-risk-homeless

Category:
  • Homelessness and Destitution
Referral Type:
  • Online
  • Phone and Email
Address
Number One Riverside, Smith Street, Rochdale, OL16 1XU
Website
https://www.rochdale.gov.uk/housing/homelessness-prevention
Contact Email
homelessness@rochdale.gov.uk
Contact Phone
0300 303 8548
Service Capacity
Service is operating at normal capacity.
(last updated - 12/11/24)
Availability

Phone Line

Monday, Tuesday, Friday

Hours: 09:00 - 16:45

Wednesday & Thursday

Hours: 13:00 - 16:45

Eligibility

Immigration Status: All

Minimum Age: 16

Region: Rochdale

Interpreters

Languages: No information available

Rochdale Borough Council

Rochdale Friendship Group

Last updated 15/12/25

This service is open to anyone new to the area but primarily focuses on supporting refugees and people seeking sanctuary. We will have interpreters, and support, with free refreshments, and visits from support services when we can. For people and organisations to share their skills, and chat to each other in a safe and inclusive environment. If you know of anyone who would like to come along, there is no charge, just let them know.

Category:
  • Social Activities and Community Groups
  • Volunteering
Address
Rochdale Central Library, Number One Riverside, Smith Street, Rochdale, OL16 1XU
Website
https://www.rochdale.gov.uk/events/event/880/friendship-group---rochdale-central-library
Contact Email
liz.holt@rochdale.gov.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 15/12/25)
Availability

Drop-In

Fridays

Hours: 12:00 - 14:00

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Greater Manchester

Families welcome

Interpreters

Languages: No information available

The Sexual Health Hub

Rochdale Integrated Sexual Health Service

Last updated 09/06/25

Our service is confidential, non-judgemental and for people of all ages, genders, and orientations.

We provide free and confidential sexual health services. This includes information and advice on all types of contraception, STI testing and treatment.

We offer most forms of contraception and screening for sexually transmitted infections, particularly if you have no symptoms and need a check up. If you have symptoms get in touch with us for an appointment at one of our hubs, or call into one of our sit and wait sessions.

To access:

Drop-in (or) book an appointment through our website (or) call us

Category:
  • Health and Wellbeing
Address
3rd Floor Nye Bevan House, Maclure Road,, Rochdale, OL11 1DN
Website
https://www.thesexualhealthhub.co.uk/services-near-you/rochdale/
Contact Phone
0300 303 8565
Service Capacity
Service is operating at normal capacity.
(last updated - 09/06/25)
Availability

Drop-in

Mondays

Hours: 13:00 - 15:00

Wednesdays

Hours: 09:00 - 11:30

Hours: 13:00 - 15:00

Appointments only

Mondays

Hours: 09:00 - 12:00

Tuesdays and Fridays

Hours: 09:00 - 17:00

Thursdays

Hours: 09:00 - 19:00

Eligibility

Immigration Status: All

Region: Rochdale

Interpreters

Languages: No information available

Rochdale Women's Welfare Association (RWWA)

Rochdale Women's Welfare - Women's Support Group

Last updated 25/06/25

A dedicated woman led organisation striving to empower all women, in particular BME women to reach their full potential.

A free and strictly confidential service.

Have you been affected by any of these issues?

• Physical violence

• Emotional violence

• Sexual abuse

• Self harm

• Isolation and control

• Forced marriage

How to access:

For access to support and a safe place to talk, contact us via phone at 01706 860157 or by completing this form: https://www.rwwa.org.uk/contact/

Aimed At:
  • Women and female identifying only
Category:
  • Advice and Support
Tags:
  • Domestic Abuse
Address
18 Trafalgar St, Rochdale, OL16 2EB
Website
https://www.rwwa.org.uk/
Contact Phone
01706 860157
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Opening Hours

Monday to Friday

Hours: 09:00 - 16:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

ROC (Redeeming Our Communities)

ROC (Redeeming Our Communities) - Come Have A Talk - CHAT Hub

Last updated 30/06/25

The CHAT Hub provides a non-clinical, community-based mental health crisis service, delivering immediate support to individuals experiencing emotional distress or self-defined crisis.

Positioned as an alternative to A&E, the CHAT Hub offers a welcoming, therapeutic environment for de-escalation and guidance toward recovery pathways.

The service is built on collaboration with local health, social care, and community partners, emphasising accessibility and person-centred care.

Service Objectives:

• Provide a safe space for individuals in distress without the need for prior appointment.


• De-escalate crises using a trauma-informed and strengths-based approach.


• Connect users with appropriate services for ongoing support, including mental health teams, housing services, and community organisations.


• Build trust through involvement with community leaders and individuals with lived experience.

How to access:

Both drop-in and bookable appointments available

To request a call or to refer yourself or someone else, please fill in this form:

https://forms.office.com/Pages/ResponsePage.aspx?id=nJLdtv9plE2Qce9q7LDqjCLzzstjS3RPjhZy5lsMTjNUM0pBUFpCTUtONE1XRUM1M1YyQU5QQUpPWSQlQCN0PWcu

Category:
  • Health and Wellbeing
Tags:
  • Mental Health
Address
The Forum, Forum Grove, Wythenshawe, Manchester, M22 5RX
Village 135, 3 Hollyhedge Court Road, Wythenshawe, Manchester, M22 4ZP
The Mess Cafe, Lancaster House, Harper Road, Sharston, Wythenshawe, Manchester, M22 4RG
Website
https://roc.uk.com/roc-wellbeing/
Contact Email
chatwyth@gmail.com
Contact Phone
07880247085
07469069637
Service Capacity
Service is operating at normal capacity.
(last updated - 30/06/25)
Availability

Village 135 Drop-in

Tuesday, Wednesday, Thursday

Hours: 10:00 - 15:00

The Mess Cafe Drop-in

Wednesday

Hours: 10:00 - 15:00

The Forum Drop-in

Wednesday

Hours: 10:00 - 15:00

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Wythenshawe

Interpreters

Languages: No information available

Manchester Adult Education Service (MAES)

Sacred Heart Sure Start Children’s Centre - ESOL

Last updated 31/03/25

MAES has classes from Pre-entry to Level 1 in various locations across the city. The adult learning centres with ESOL courses include Sacred Heart Sure Start Children’s Centre

There is an opportunity to get qualifications on some courses. Courses are either two or three sessions per week

How to access:

There are lots of different ESOL courses in Manchester. To join any of them you need to do an assessment with the Manchester ESOL Advice Service.

To apply for an ESOL course, please complete this form: https://www.smartsurvey.co.uk/s/Apply_for_ESOL_Manchester_24_25/

We will use the details you've provided to contact you about an assessment for an ESOL course in Manchester

Category:
  • English Language
Tags:
  • ESOL
Address
Sacred Heart Sure Start Children’s Centre, Glencastle Road, Gorton, Manchester, M18 7NE
Website
https://manadulted.ac.uk/courses/esol/
Contact Email
maes.info@manchester.gov.uk
Contact Phone
0161 219 6733
Service Capacity
Service is operating at normal capacity.
(last updated - 31/03/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Greater Manchester

Interpreters

Languages: No information available

Unseen

Safehouses

Last updated 06/12/24

Many survivors have had horrendous experiences. They are often unable to trust anyone, experience flashbacks and live in constant fear. Our women’s and men’s safehouses provide a welcoming, safe and supportive environment so survivors can begin to get their lives back. Survivors living in our safehouses receive support from a dedicated caseworker to assist with their recovery. In order to access our services, survivors must first be referred into the National Referral Mechanism by a First Responder. Please see our website for more information.

Category:
  • Housing
Address
Website
https://www.unseenuk.org/working-with-survivors/
Service Capacity
Service is operating at normal capacity.
(last updated - 06/12/24)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available

Safe Link Plus

Safe Link Plus

Last updated 16/12/25

Safe Link Plus provides independent support for anyone who has been a victim of rape and sexual assault. We work alongside the Avon & Somerset Police, Crown Prosecution Service and both voluntary and statutory agencies. We have a team of Independent Sexual Violence Advisors (ISVAs) who support clients as they navigate through the criminal justice process. We also offer short term support for clients that do not wish to engage in the criminal justice process.

Category:
  • Advice and Support
Referral Type:
  • Drop In
Website
https://safelinksupport.co.uk/support/
Contact Email
safe.link@safelinksupport.co.uk
Contact Phone
0333 323 1543
Service Capacity
Service is operating at normal capacity.
(last updated - 16/12/25)
Availability

No schedules available.

Eligibility

Immigration Status: Refused Asylum Seeker, Refugee or humanitarian protection, Other - with leave to remain, Other - without leave to remain, Asylum Seeker

Region: National

Interpreters

None available

Safe Passage

Safe Passage UK

Last updated 19/08/25

Our UK team works to safely reunite child refugees with their families in the UK. 

We specialise in providing free advice and representation to unaccompanied refugee children and separated families in family reunion applications under the Immigration Rules or outside the Rules based on human rights.

In particular, our team will: 

• Advise the child and their family about making an application for entry clearance to the UK

• Advise on the eligibility requirements, time-frames and evidence necessary for applying

• Prepare witness statements with the child, UK-based family members and other relevant parties

• Collect necessary evidence for the application, including expert reports when relevant

• Complete the online application form and any necessary paper forms 

• Monitor the decision-making process of the Home Office and help challenge any unreasonable delays.  

If the application is unsuccessful, our team will: 

• Advise on challenging the Home Office refusal decision in the First Tier Tribunal (Immigration and Asylum Chambers)

• Explain the timeframe and process of an appeal procedure in the UK

• Occasionally represent the child and their family members in the appeal process, alongside a UK barrister

• If the team is unable to represent the child in the appeal process, we will promptly refer them to external immigration lawyers for representation.  

How to access:

Please call or email us for more information.

For urgent out of hours media enquiries please contact: +447517805753

If you would like to receive help from our legal team with your application for refugee family reunion, please download this form: https://www.safepassage.org.uk/s/Enquiries-form-2021-9s7y.docx and emailing us the completed form to uklegal@safepassage.org.uk

Tags:
  • Family Reunion
  • IAA Level 3 (previously OISC)
Website
https://www.safepassage.org.uk/safe-passage-uk
Contact Email
info@safepassage.org.uk
Contact Phone
+447756879276
Service Capacity
Service is operating at normal capacity.
(last updated - 19/08/25)
Availability

Office Hours

Monday to Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: No information available

Womankind

Safer Women's Project

Last updated 21/01/25

The service offers free, specialist counselling for women who are refugees, trafficked or seeking asylum. Based in central Bristol, all of our counsellors are female, qualified and have specialist experience in working with trauma. For women who do not speak English we have trusted and confidential interpreters who can support the counselling sessions. The Safer Women’s Project is currently open to new referrals. To make a referral for yourself or someone else, please complete our Safer Women’s Project Referral Form. Alternatively, please contact our helpline on 0117 9166461 / 0345 4582914 or email helpline@womankindbristol.org.uk.

Aimed At:
  • Women and female identifying only
Category:
  • Health and Wellbeing
Address
Website
https://www.womankindbristol.org.uk/safer-womens-project/
Contact Email
helpline@womankindbristol.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 21/01/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Bristol

Interpreters

Languages: No information available

Last updated 09/10/25

Doctors of the World have produced an info sheet to inform people of their right to free GP care. It has been translated into Albanian, Bengali, Farsi, French, Portuguese, Spanish, Turkish and Urdu.


Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter - reception should not ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.

Category:
  • Health and Wellbeing
Website
https://www.doctorsoftheworld.org.uk/wp-content/uploads/import-from-old-site/files/Combined_translations.pdf
Service Capacity
Service is operating at normal capacity.
(last updated - 09/10/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Interpreters

Languages: Spanish, Portuguese, French, Bengali, Turkish, Farsi/Persian, Urdu, Albanian

Safety for Sisters

Safety for Sisters - Abonsh House

Last updated 25/06/25

Abonsh House is our specialist refuge based in Greater Manchester, providing short-term accommodation for up to four single migrant women with no recourse to public funds, who are experiencing gender-based violence.

• This includes single migrant women who have overstayed their visa conditions and those who are undocumented.

• Women residing in the refuge have access to intensive and specialist practical and emotional support to recover from their experience of gender-based violence.

• Once women have recourse to public funds, they will be supported to move on from Abonsh House, either to another refuge/specialist accommodation provider or by presenting at the Local Authority housing department.

How to access:

To make a referral into Abonsh House, please contact our team via info@safety4sisters.org. You will be provided with a referral form to complete and submit, which will be triaged by the management team. We will aim to respond to you as soon as we can.  We will consider national referrals into Abonsh House, but we will prioritise referrals from within Greater Manchester. 

Please note, we are a small team, and we receive a high number of referrals. Agencies and professionals should have exhausted all other routes to safety with the women they are supporting, prior to referring into Abonsh house. 

Accommodation Status:
  • Not Accommodated
Aimed At:
  • Women and female identifying only
Category:
  • Housing
Tags:
  • Domestic Abuse
Address
Safety4Sisters, Zion Community Resource Centre, 339 Stretford Road, Manchester, M15 4ZY
Website
https://www.safety4sisters.org/abonsh-house
Contact Email
info@safety4sisters.org
Contact Phone
0161 464 9505
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Greater Manchester

For migrant women with no recourse to public funds, who are experiencing gender-based violence

Interpreters

Languages: No information available

Safety for Sisters

Safety for Sisters - Violence Against Women and Girls Advocacy

Last updated 25/06/25

We provide specialist advocacy support to migrant women who are facing any form of gender-based violence, including but not limited to:

• Domestic Abuse

• Sexual Abuse 

• Coercive control and emotional abuse 

• Financial abuse

• Honour-based violence

• Forced Marriage

• Immigration Abuse

How to access:

If you are a professional and wish to make a referral to Safety4Sisters, please download and complete our agency referral form: https://www.safety4sisters.org/s/S4S-Updated-Referral-Form.docx

Email it to info@safety4sisters.org. We will aim to respond to you as soon as we can.

If you are a woman that wishes to access our support, please contact our helpline between the hours of 10am – 4pm. 

If you are at risk or feel in danger, please contact the police by calling 999 immediately. 

Category:
  • Advice and Support
Referral Type:
  • Phone and Email
  • Referral
Tags:
  • Domestic Abuse
  • Women's Group
Address
Safety4Sisters, Zion Community Resource Centre, 339 Stretford Road, Manchester, M15 4ZY
Website
https://www.safety4sisters.org/
Contact Email
info@safety4sisters.org
Contact Phone
0161 464 9505
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Helpline

Monday to Friday

Hours: 09:30 - 16:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

Saheli

Saheli

Last updated 10/12/25

Our mission is to provide support and refuge from domestic abuse to women from Black, Asian and minority communities and their children, to improve social inclusion, build confidence and skills, achieve emotional and practical well-being, and enable them to lead independent lives.

If any of these apply to you, please get in touch via our helpline or email:

• I want to leave an abusive situation 
• I think I’m experiencing domestic abuse, but I’m not sure 
• I think I’m experiencing domestic abuse, but I’m not sure 
• I’m part of an organisation and would like to refer somebody
• I want information or support to help with a situation of domestic abuse or forced marriage 
• I want to know more about healthy relationships 
• I’m part of an organisation and would like to refer somebody

How to access:

Call us today on 0161 945 4187 or email us on help@saheli.org.uk

We’re able to talk with you in a range of languages and we offer judgement-free, culturally appropriate support for you, your friends or your colleagues. 

Category:
  • Advice and Support
Tags:
  • Domestic Abuse
  • Helpline
Address
PO Box 44, SDO, Manchester, M20 4BJ
Website
http://saheli.org.uk
Contact Email
help@saheli.org.uk
Contact Phone
0161 945 4187
Service Capacity
Service is operating at normal capacity.
(last updated - 10/12/25)
Availability

Helpline

Monday to Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: Hindi, Urdu, Punjabi

Salford Age UK

Salford Age UK

Last updated 03/02/25

Age UK Salford offers direct support and services to improve the opportunities, health and wellbeing of older people and carers.

Volunteering:

Age UK Salford relies on volunteers to help us offer vital services in the local community.

To request a Volunteer Application Pack, please complete your details on the request form and we will be in touch: https://www.ageuk.org.uk/salford/get-involved/volunteer/volunteer-with-us/

Services include:

• Information and Advice: Offers a free and confidential information and advice service for older people, their families and carers.

• IT Drop-in: IT Support for beginners to the advanced. Advice about sending emails, booking appointments and other online services.

• Age Well in the Community: Enables Salford residents 60 plus to become better connected to people and places in their neighbourhood. The Team are running Coffee & Company hubs to enable Salford residents to meet others and access information to help them stay connected and age well.

For more information about the groups. Contact: Francesca Restelli on 07510 769366 or email at: francescarestelli@ageuksalford.org.uk

• Critchley Community Hub: You can enjoy a variety of group-based learning activities. If you would like to call ahead before attending. Contact the centre on: 0161 359 3410.

How to access:

For more information please check our website

To get in touch, please call us or complete this contact form and we will contact you back: https://www.ageuk.org.uk/salford/about-us/contact-us/

Category:
  • Social Activities and Community Groups
  • Volunteering
Address
108 Church Street, Eccles, Salford, M30 0LH
Website
https://www.ageuk.org.uk/salford/
Contact Phone
0161 788 7300
Service Capacity
Service is operating at normal capacity.
(last updated - 03/02/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Salford

Interpreters

None available

Salford Assist

Salford Assist

Last updated 25/06/25

Salford Assist is a Salford City Council scheme that can offer short term support to people who are in a crisis, emergency or major disaster situation. These situations can mean that you are unable to meet the basic needs of yourself or your family.

Salford Assist doesn’t offer cash payments, but would consider your immediate needs and try to help with essential items such as:

• a referral for baby milk, nappies or food for your baby and your family

• essential furniture items, for example a bed, or white goods

• shopping vouchers

• help with emergency supply of gas or electric where there is no heating in the household

• advice and referrals to another service, agency or fund

• council tax support

• copies of birth certificates for homeless people.

All other options for support should be investigated before an application is made. The scheme is linked to other support services including homelessness prevention, debt advice, welfare rights, money management skills, affordable loans and council tax.


How to access:

Applying is easy. Please contact the team by phone or complete an online application form if you meet some simple criteria via: https://contactus.salford.gov.uk/?formtype=SA

Category:
  • Homelessness and Destitution
Referral Type:
  • Self Referral
Tags:
  • Personal Items
Address
Website
https://www.salford.gov.uk/advice-and-support/salford-assist/
Contact Email
salfordassist@salford.gov.uk
Contact Phone
0800 694 3695
Service Capacity
Service is operating at normal capacity.
(last updated - 25/06/25)
Availability

Helpline

Monday to Friday

Hours: 10:00 - 12:00

Hours: 14:00 - 16:00

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Salford

You will need to: have a six month local connection with Salford, show you don't have access to sufficient income or savings or receive a qualifying means tested benefit and be prepared to apply for support from other agencies where appropriate

Interpreters

Languages: On Request