Find Services

Manchester Women’s Aid has six refuges and four dispersed properties across Manchester catering for up to 38 families in crisis. We will help in any way we can to facilitate a move-on to permanent housing.

In our ASHA refuge, we can offer accommodation to 3 single women with No Recourse to Public Funds and unsettled immigration status.

Service includes:

• Support groups

• Access the refuge user-directed Move On Health & Wellbeing programme

• Receive signposting to partner services e.g. to family and/or immigration solicitors

• Support to access Children’s Centres/local colleges/community groups and to attend external courses linked to employment, training and education.

How to access: Is this referral for yourself or someone else?

(1) This referral is for someone else:

If you are an agency making a referral for a client, we cannot accept this without a referral form. Please email referrals@manchesterwomensaid.org instead and we will send you a different referral form

(2) This referral is for me:

Please continue with the form by clicking NEXT: https://www.manchesterwomensaid.org/get-help-form

Need help? If you need support filling in the form or have any questions about the support we provide, please call our helpline on 0161 660 7999.

The women’s drop-in at the Pankhurst Centre on a Wednesday from 12-2 pm welcomes women of all ages and backgrounds.

It’s your chance to pop in, free of charge, to a relaxed, friendly environment to meet new friends and have fun.

As well as a delicious and nutritious vegetarian lunch, you can enjoy wellbeing workshops, creative activities and talks and discussions.

There is a family law advice clinic on alternate weeks and a Shelter and Housing Benefits adviser once a month.

How to access:

Drop-in

Call or email us for more information

Our suicide prevention helpline, HOPELINE247, is a free, confidential, non-judgmental space to talk openly about your thoughts of suicide with our trained advisers.

We work with young people, concerned others and professionals via phone, text, email and webchat, every day.

We also offer a range of tools on our website, such as a suicide safety plan, information, and guidance.

How to access:

Call, text or email our HopeLine service during our opening hours, or visit our website for tools and information.

Call: 0800 068 4141

Text: 88247

Email: pat@papyrus-uk.org

We bring people from different cultures and faiths together around a meal, to learn about one another’s experiences, traditions and viewpoints, build understanding, and create spaces where friendships can grow. Peace Feasts celebrate the diversity of our cultures by sharing a meal, listening to great music and exchanging stories that help us to start to see the world through someone else’s eyes.

You can participate in guided group support with others who face similar challenges, available both in person or online.

As part of The Staffline Group, we use our experience to support hundreds of thousands of people each year.

Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, independent living, prison education, starting a business, and support to help employers grow.

Services include:

• Support to find employment

• Skills training,

• Self-employment support

• Website resource

• Interview skills

• Courses / training

• Self employment/business support

How to access:

Contact us via email or phone

Room for Refugees is a discreet and confidential hosting network providing safe matching of refugees and asylum seekers with households across the UK.

The hosting process gives an invaluable opportunity for refugee support agencies to work on cases and stabilise clients so that they are able to re-access public funds or even resolve their case so that the right to live in the UK is granted to them.

We also work with social workers from local authorities seeking loving homes for Unaccompanied Asylum Seeker Children.

Our online system – REFER – lets caseworkers from refugee and migrant support organisations quickly find suitable hosts for their clients. For more information about this process, please view our website.

How to access:

Apply for an online caseworker account using the link at the bottom of the page - https://www.roomforrefugees.com/caseworker-account

Once the account is approved, usually within a day or so, read all the guidance and make your first referral. (For especially urgent vulnerable cases, email home@positiveactionh.org first to say you need an account quickly). We will then assess the referral and search for suitable hosts.

We take old bikes, clean them up and then our volunteers and groups of young people fix them, gaining AQA qualifications in the process. The newly-refurbished bikes are then donated to local families, used in conjunction with the Transport for Greater Manchester or sold with all profits being churned directly back into the Positive Cycles project to buy better equipment and parts.

The workshop is also used by the Oldham Youth Justice Service as part of the unpaid community work of young offenders. The young people are involved in cleaning and fixing donated bikes and making sure they are roadworthy and ready to be resold. In doing this they gain valuable experience and qualifications. We also offer AQA-accredited Bike Maintenance courses to individuals and groups.

How to access:

If you would like to donate an old bike, or purchase a refurbished bike, please get in touch.

Pride Without Borders is our support group for Bristol-based LGBTQ+ people seeking asylum and those with refugee status. We meet every 2 weeks and spend time together. We support and listen to each other and enjoy celebrating our identities and cultures together. We sometimes go to fun nights out and events.

We aim to connect with Bristol’s great LGBTQ+ community. The manager and our great team of volunteers can give you support and advice so you can stay safe and get what you need. This includes help understanding the asylum system, accessing housing and finance, supporting you if your housing is not safe or you are at risk of homelessness.

LGBTQ+ people aged 13 to 25 could join another group called Freedom Youth. You don’t have to be an asylum seeker or refugee.

The Haven is a specialist primary healthcare service for asylum seekers and refugees who are new to Bristol, North Somerset and South Gloucestershire. Our team of staff consists of a GP and nurses who will assess and meet the initial health needs of asylum seekers and new refugees. We also help people to access health services and other services they need.

The Haven can offer:

Help for people to register with a local GP practice

Information about how to use the NHS

Comprehensive and holistic health assessments

Medical management of current health problems

Confidential interpreting during consultations

Vaccinations and screening for transmittable diseases

We regularly work with people who have experienced traumatic events. We have pathways and can sign-post to other helpful services such as counselling and refugee support organisations. Our appointments are long enough to give us time to respond to complex needs. We are able to work with people over several appointments according to their individual needs before discharging them to the care of a GP practice.

Primus Solicitors is an established, niche law firm specialising in UK Immigration and nationality law. We are regulated by the Solicitors Regulation Authority. We also deal with Family law matters, personal injury, civil litigation and debt matters. We also specialise in human rights cases involving ECHR articles and their breaches.

Services include:

• UK Partner Visas

• British Citizenship

• Indefinite Leave to remain (ILR)

• UK Visit Visas

• Appeals

• Immigration Judicial Review

• Asylum applications

• Human Rights applications

• Human Trafficking and Modern Slavery cases

• Immigration Bail

• Deportation

How to access:

Please call or email us for more information

Book your appointment today via: https://primussolicitors.com/contact-2/

The Blossom Project stands as an unwavering beacon of empowerment for refugee women. With a resolute commitment to fostering their growth and self-discovery, we transcend stereotypes and limitations, guiding these remarkable individuals towards a future defined by resilience, creativity, and renewed hope.

Through a kaleidoscope of self-expression avenues, from artistic crafts to cultural exchanges, cooking events to sustainability initiatives, we pave the path for them to embrace their narratives, shatter misconceptions, and flourish against all odds.

Blossom is not just a project; it is a testament to the strength and potential inherent in every refugee woman, igniting a transformation that resonates far beyond their personal journeys.

How to access:

For more information about events and workshops please check our social media: @blossomenactus on Instagram.

If you are on benefits or have a low income, Down to Earth can support you to find a meaningful funeral that is more affordable.

Services Include:

• Information and guidance regarding funerals: Online information and guidance from our team regarding funeral costs and practicalities after a death.

• For professionals: Information on how to refer a client to Down to Earth and our training events for professionals.

UK funeral costs helpline: If you are on a low income and finding it difficult to pay for a funeral that has not yet taken place, we may be able to help.

Please call 020 8983 5055 or complete a referral form via https://qsa.typeform.com/to/SG3k3ccl?typeform-source=quakersocialaction.org.uk

How to access:

Please visit our website

Advice and casework drop-in for refugees, asylum seekers and other migrants. On our drop-in days you can also join our English classes, ask for IT skills support, have a hot drink and meet other people take part in activities, and enjoy a hot lunch.

Social space with activities, lunch, and creche. Food and toiletries, cash payments, bus fares, support to move out of destitution for those with no access or entitlement to other support.

An NHS Mental Health practitioner from the Increasing Access to Psychological Therapies service attends Rainbow Haven once a week to deliver a clinic (by appointment only and only available for those registered with a GP in Manchester borough).

How to access:

Access by drop-in, referrals, self referrals.

IAPT Mental health support is by appointment only.

Rainbow Haven have a variety of activities including:

• ESOL
• Digital skills

• Well-being activities
• Mother and baby groups
• Gardening
• Volunteering opportunities
• Refugee and mentors led work and skills club

How to access:

To learn more about our classes and clubs, please email info@rainbowhaven.org.uk and we’ll get you signed up.

Rainbow Hearts is a weekly group for women seeking asylum in Leeds and is supported by Leeds City Council.​ At Rainbow Hearts, women of all ages come together to give and receive emotional support from other women who have had similar experiences. Health and social support information sessions are offered around topics such as self-care, well-being and healthy eating. We offer creative sessions such as therapeutic art activities, singing and movement.

Rainbow Hearts offer:

• Support with transport

• Interpreters

• Support with learning English

• Access to donated clothes, shoes and bedding

• Breakfast, fresh fruit and other refreshments

Direct Contacts:

Emily Lawson - 07909407814 emily@womenshealthmatters.org.uk

Hala Wadi - 07719819245

hala@womenshealthmatters.org.uk

Rainbow Noir is a volunteer-led social group, we celebrate, elevate and advocate for Lesbian, Gay, Bisexual, Trans, Queer and Intersex People of Colour (LGBTQI PoC).

We are committed to creating a space of our own, places to feel safe, where LGBTQI people of colour can meet, hang out, form friendships and find community. We facilitate a bi-monthly social space in person and a lively WhatsApp group chat.

The group is a space for socializing, discussions, activism, community organizing and ensuring a presence and that LGBTQI people of color’s voices are heard in Manchester.

How to access:

Contact us through the form on our website.

RAPAR (Refugee and Asylum Participatory Action Research) is a human rights organisation based in Manchester, UK, which is primarily concerned with displaced people, and issues relating to displaced people.

Our casework very often involves us using our interpretation and translation skills to enable communication, for instance in the following areas:

• Deportation

• Education

• Employment

• Family Reunion

• Financial hardship

• Health

• Housing and Destitution

• Learning opportunities

• Volunteering opportunities

How to access:

Email us to make an appointment

Offices are wheelchair accessible

A safe, male-only environment where men of color can candidly open up to each other, RAW Talk encourages discussions about emotions, feelings, and subjects that are important to them.

REACHE North West carries out training and offers pastoral support, provides facilities for study and runs additional projects for Refugee Healthcare Professionals (RHPs).

All classes are free for REACHE North West members. In addition, members have access to a number of resources to support their studies:

Services include:

• Pastoral Support
• English Support
• Medical Examination Preparation
• Tutor Support
• Work Placements

How to access:

If you meet the requirements and would like to enquire about joining REACHE, please enquire about membership via: https://reache.org.uk/app/register/

(OR)

Email reache@manchester.ac.uk

We are dedicated to improving the lives of those in our community and provide emergency clothing support and more to those who need it the most.

The REEL Rack, provided clothing & essential items to those who need a helping hand during a difficult time.

How to access:

Contact us via email

Our Asylum Crisis Project works with asylum seekers, refused asylum seekers and those seeking to claim asylum, who are based in Greater Manchester, to understand their entitlements to accommodation and support, to access that support and to challenge barriers to that support, through advocacy, appeals and legal challenge.

Asylum Crisis also seeks to ensure that the support provided is suitable and adequate for the needs of our clients. Asylum Crisis strives to ensure our clients are aware of and able to access a range of services including legal advice, health and social care, education, community groups, charitable support social and well-being opportunities.

How to access:

Please contact by phone, email or webform: https://www.refugee-action.org.uk/project/asylum-crisis-project-2/ to refer yourself or others.

No drop-in available

A new intensive support model to help lived experience-led organisations deliver immigration advice by getting registered with the Immigration Advice Authority (IAA) (formerly known as the OISC).

Close support for 6-8 grass-roots organisations led by people with lived-experience of migration to grow their service by delivering legal, immigration advice to their clients is now available, free-of-charge, through the Frontline Immigration Advice Project (FIAP).

Service involves:

• One-to-one needs assessments and regular support to help you to get IAA (OISC) registered and/or to raise your levels (for 6 - 8 organisations)

A study group for people with lived experience of migration and second-tier support

Membership of a Centering Lived Experience Co-Design Advisory panel to help shape the project
• Opportunity to become a Refugee Action Volunteer, if you wish, after 6 months of active commitment to the project

A quarterly Lived Experience Immigration Advice Partnership group

How to access:

If you are interested, please complete this expression of interest form:

https://forms.office.com/Pages/ResponsePage.aspx?id=1zUnu91RXUOskZcA_WyehrVFPJfJFDlIhf1VhTr3R9FURDBOMDBRRTkxWTJYV1lLVVkxM1JVRVhIUS4u

If you have any questions, don’t hesitate to get in touch with Dan.

Pathways to Work is a project providing pre-employment support to refugees, asylum seekers and other vulnerable migrants across the UK. This is a digital service and all your sessions will be delivered via Zoom (the video meeting service).

You can join us for:

• An eight-week employability group programme

AND/OR

• 1-2-1 employment support.

This is not an ESOL service but we can signpost you to an ESOL course.

You will need:

• The ability to communicate in English without an interpreter. Your English level needs to be Entry 3 upwards. We can assess your English language level if you are unsure.

• Employment-related aspirations or goals (for example, you want to get a job, work experience, start a training course, explore further education or secure a volunteering opportunity)

How to access:

Complete self-referral form online: https://www.refugee-action.org.uk/pathways-to-work-self-referral-form/

Refugee Aid (Chorlton) is a charity based in South Manchester. We are all volunteers and work with partner organisations to provide a range of practical items for asylum seekers and refugees across Greater Manchester.

We deliver to the client directly. What we can provide for your clients:

• Good quality (sometimes new) upcycled items for adults, children and babies covering:
• Clothes, shoes, new underwear and socks
• New toiletries
• Small toys, games, DVDs, craft materials and stationery for school/college aged pupils
• Baby equipment e.g. pram, buggy, stroller, Moses basket filled with clothes, toys, sling and new born nappies, bath
• Bikes, with lock & helmet, and scooters. We also provide mechanical help for clients who have a bike that we have provided.

How to access:

Referral only from registered partner agencies.

Referrals come to us from 5 main sources, Manchester Refugee Support Network, M/c City of Sanctuary, Rainbow Haven, Serco and Refugee Action for the refugees and asylum seekers placed in rooms and those who have been already housed in rented accommodation across Greater Manchester.

Held in a family friendly social space hosted by North East Lincolnshire Parent Carer Forum who run the Cafe Aspire space.

Friendly and helpful advice and support is available for asylum seekers and refugees in North East Lincolnshire.

Support at the drop-in includes: access to English classes, courses and education, volunteering opportunities, housing advice, employability support and access to technology with Solidaritech.

Welcome House charity based in Hull city centre, British Red Cross, and Target Housing also attend this drop-in.

Other local services attend including North East Lincolnshire Council's Home Options Team.

The Refugee Council’s Children’s Panel provides advice and support to separated (unaccompanied) children and young people seeking asylum. The Children’s Panel is funded by the Home Office but we are a fully independent organisation and provide independent advice.

The Children's Advisor, can offer:

• Advice about the asylum process and related matters to separated children and professionals involved. All Children’s Advisors are registered with the IAA (formerly OISC) at Level 1.

• Advocacy for the young person in the form of acting as appropriate/responsible adult during meetings and interviews (e.g LAC reviews, Home office interviews, age assessments).

• Referrals to other services (e.g immigrations/welfare solicitors, Red Cross family tracing, social clubs).

• A means of linking up different professionals involved in the care and support of separated asylum seeking children and young people.

How to access:

Make a referral through the helpline - 0207 346 1134

Young people can contact the freephone helpline 0808 175 3499 or message via Whatsapp 07888 866 615

Paper referral form available for professionals on request.

Infoline is a source of information and support for people seeking asylum.

What is this service? Our team can provide information and support on many topics, including:

• Services who offer help and what they do

• How to find out about the asylum system

• How to find immigration advice

• Getting Home Office housing and financial support (asylum support)

• Problems with Home Office housing and financial support

• What to do if you are asked to leave Home Office accommodation

• Your rights and entitlements

Who can use this service:

• Adults seeking asylum in England
• Adults living in Home Office accommodation in England who have received a decision on their asylum claim.

How to access:

Please call us or use the contact form via: https://www.refugeecouncil.org.uk/get-help/infoline/

My View is a talking therapy service aiming to stabilise and improve the psychological and emotional well-being of separated asylum-seeking children.

What we offer:

• Up to 8-12 one to one therapy sessions - face to face or remote.

• Psycho-social groups

• Creative Wellbeing Techniques

• Psychoeducational workshops for clients upon request (i.e. sleep hygiene, trauma, drug awareness)

• One off 3 crisis sessions

• Workshops for social workers, foster carers, teachers, mental health services and other mainstream service providers (upon request, within our strategic areas) to raise awareness regarding the specific needs of young refugees.

• We can offer support in remote locations

How to access:

Referrals via the form on our website.

The Refugee Integration Service (RIS) is a programme delivered by Hull City Council.

It is to support individual refugees who have been granted leave to remain during the last 2 years for those aged 16 years and up in Hull.

The support provides access to services such as:

housing, benefits, English skills -ESOL, health and wellbeing, family reunion (referrals to appropriate organisation), employability, integration

The Refugee Integration Service can be contacted using an online form - see website on the right for access.

Refugee Legal Support works in solidarity with people who migrate. We advocate for the promotion and protection of people’s rights throughout the migration process.

We can support with:

• Family reunification with a family member in the UK; and

• Afghan Relocation and Assistance Policy (ARAP) applications where the applicant is in Afghanistan or the surrounding region.

How to access:

If you would like to register your case in the event we can assist in the future, please complete the client registration form below – please note we cannot consider queries which have not completed a form: https://refugeelegalsupport.org/legal-info/for-people-from-afghanistan/

You can find more information in our FAQs and self-help guides, available in multiple languages.

Our aim is to develop supported lodgings for refugees in Bristol where Refugee Welcome Homes provide ongoing support and signposting for both the person who offers the room (we refer to this person as the landlord) and refugee lodger. RWH introduce potential refugee lodgers and landlords to each other, providing both the lodger and the landlord with "light touch" support for the period of between 12-18 months.

Using Home Office funding, B&NES Council commission Julian House to resettle people with ‘refugee’ status through the Vulnerable Persons Resettlement Scheme (VPRS). The scheme exists to enable the resettlement of those who have been identified by the United Nations as being the most vulnerable people fleeing persecution, violence, and life-threatening challenges in their countries of origin. We work mostly with families, many of whom have significant medical conditions and/or who have survived torture. The project supports and empowers families to rebuild their lives, move forwards from trauma, and live happily and independently in the UK. We work closely in partnership with local charity Bath Welcomes Refugees amongst other local, regional and national organisation.

Refugees at Home is a UK charity which connects those with a spare room in their home to refugees and people seeking asylum who are in need of somewhere to stay.

We recruit and support volunteer hosts who are willing to offer a temporary home and a helping hand.  Our role is to carefully match each guest and host, to assess and prepare them ready for hosting, to advise on hosting arrangements and accommodation, and to provide ongoing support to hosts throughout each stay.

Who we can help:

We may be able to arrange for short-term, temporary accommodation with one of our volunteer hosts if you-

• Have refugee status

• Have leave to remain

• Are actively engaged in the asylum process (OR)

• Are hoping to come to the UK under the Homes for Ukraine sponsorship scheme

How to access:

Referral via website - https://refugeesathome.org/help-and-information/referrer-application-guide/

You can also apply directly to us if you have refugee status in the UK. Please read our Guest application guide and fill in the application at the end of the guidance via: https://refugeesathome.org/help-and-information/self-referred-guests/

Free short courses and workshops offering pre-employment information and guidance for people recently arrived in the UK, often learning English.

We encourage and support learners to take small steps to improve their employment prospects. To support people to do this, we offer follow up appointments and work closely with other services.

These are the courses and workshops usually offered at Rainbow Haven in Gorton for half a day each week:

• Pre-employment (6 weeks)

• Job Applications and Interview Skills (3 weeks)

• Learning English (3 weeks)

• CV (workshop)

How to access:

If you would like to find out more about courses or workshops email info@refmentors.org.uk

Refugees & Mentors offers various forms of support, including one-on-one mentoring, workshops, and group sessions. We assist with important tasks such as finding accommodation, understanding the healthcare system, and improving language skills.

Offers a wide range of individualised information, guidance and support, including in regard to:

• Professional roles in the UK

• Career development

• UK industry knowledge

• Job application & interview skills

• Professional bodies

• UK experience

• Industry qualifications

Who provides the service?

Mentors are Jacobs employees, with experience in different sectors and a variety of roles. All volunteers have participated in induction training and are supported by Refugees & Mentors and Jacobs.

How is mentoring provided?

• For up to 5 months
• 5 hours commitment each month
• Face-to-face and virtually, in the day or early evening.

How to access:

To find out more email info@refmentors.org.uk

The Work Club offers employment-related information, guidance and support for refugees, vulnerable migrants and people seeking asylum who live in the area of Manchester Local Authority.

Together we offer:

• Information and guidance, including; volunteering, finding and applying for jobs, career routes, education and training, recognition of overseas qualifications, learning English and developing individual learning and career plans.

• Digital skills appointments in English and Arabic.

To Access:

This service is offered remotely through phone and video appointments and through a drop in. Please contact info@refmentors.org.uk to find out more.

A specialist service offering support for refugee engineer, architect, IT, telecoms and business service professionals who are restarting their careers in the UK.

Service includes:

• Paid Returner Placements - we’ll do our best to broker a 3-12 month paid placement in your profession. You’ll be paid at least the National Living Wage.
• Build your profile - we help you create a detailed skills portfolio, a UK standard CV and to network.
• Match your skills to roles - we can’t make promises of jobs but we will guide you in how to spot the right roles.
• Guidance and support to join professional bodies.
• Support to find a long term position after a placement.
• Signposting to other organisations.
• Additional support from our Mentoring Project or for Manchester residents, the Rainbow Haven Work Club

How to access:

If you are qualified, have at least 2 years professional experience, and live in Greater Manchester, contact Refugees and Mentors CIC via the contact enquiry form on their website: https://refmentors.org.uk/contact-us/

At our drop-ins we offer refreshments, including a meal, opportunities to meet other women, get help and support from staff, volunteers and some other organisations that attend.

When you attend our drop-in we will explain the different ways that we can work with you. This could be by offering you help finding a solicitor, making a phone call, interpreting a letter or providing you with someone who can attend an appointment with you.

We want to help all women be as informed as possible about the things that affect them. Refugee Women Connect runs workshops, activities and classes which will provide you with information on a range of topics.

How to access:

If you need details of when and where our drop-ins run then please contact us.

To find out more about our workshops, activities and classes, check the reception desk at each drop-in or speak to a staff member or volunteer.

Children are always welcome and we have toys for them to play with.

Language & culture classes taught by people of refugee and migrant backgrounds. RefuLingua enables people of refugee and migrant backgrounds to gain employment or work experience through teaching their native language. By providing basic language teacher training and ongoing support, RefuLingua offers our tutors the opportunity to develop new skills, meet new people and gain confidence in a new country.

At the same time, RefuLingua gives host communities the opportunity to recognise and celebrate the skills that people of refugee and migrant background bring to our city, through the eyes of being a student. It challenges the stereotype of refugees as people who just need or receive help, and welcomes them as neighbours, co-contributors and teachers.

How to access

Varies, sign up via the Bridges for Communities website.

This project started in 2013 when Pioneer Minister Ed Leavy believed God was calling him to start a ministry for the homeless of Stockport.

After being told there were no homeless in Stockport by officials, Ed & his team set up a soup kitchen style operation in an empty car park in the middle of Stockport.

The first week 5 people turned up, the following week 50 & these numbers continued to grow until we were offered to set up our operation in several different locations eventually outgrowing all of them due to demand.

Services include:

• We distribute: Clothes, bedding, tents, sleeping bags & emergency food parcels when needed

• We provide: Advocacy and advice for refugees and asylum seekers in Stockport

• We help: We work with local statutory and voluntary organisations to help the homeless into accommodation

• We partner: We work with other charities to provide mental health support and skill building activities

How to access:

For more information please call or email us or complete our Contact Form via: https://www.stockportloavesandfishes.org/contact

Welcoming resettled refugee families in Bristol. In partnership with the Bristol City Council, we recruit and train volunteers to help resettled families become independent living in the UK. Volunteers provide befriending support and help with a variety of everyday tasks to see families on the Resettlement Scheme become independent.

We host residential programmes throughout the year in order to allow our participants to form deeper relationships and to become a part of the OSH family. Our residentials combine informal education and creative workshops with time to relax, unwind and have fun with new friends.

A 6–8-week course, 2 class based lessons a week plus work placement in the shop and warehouse. Basic English. Free, open to all, runs 4 times a year, designed to be really flexible so that it can fit in with other commitments. Runs on Mondays, Thursday and Fridays, but you don’t need to commit to all three days. Lunch included. Certa accredited Level 1. Contact us for the schedule. Term time only.

Rethink Rebuild Society (RR) is a Manchester-based charity that works towards improving the lives of refugees, asylum seekers, and immigrants, in particular but not exclusively Syrians in the UK, helping them become positively established within British society.

Services provided:

• Refugee Support- Advice service that provides support with benefits, job searches, and immigration matters. They also provide advice regarding education, housing and employment. Education and training are also provided in computer skills, entrepreneurship, and volunteering opportunities, mainly in English.

• Social Inclusion- Education and training in English language and culture

• Social Gatherings- They run social gatherings, in particular but not exclusively, for the Syrian community during Eid days and Christmas and Easter holidays

• Annual Syrian Day- Their annual 'Syrian Fun Day' is a celebration of Syrian heritage that brings together hundreds of people from all over the country. Typically hosted during the summer, this event is widely attended by guests and dignitaries who enjoy Syrian food and explore a market-style array of clothing, literature, souvenirs, and more.

• Monthly Seminars and Movie Screenings- Their monthly seminars and movie screenings address issues pertaining to Syria or Syrians, or refugees, asylum seekers, and immigrants from other countries, and allow for constructive discussion and debate.

• Educational Projects- In collaboration with a number of charities and organisations, has already initiated educational projects as well as children and adolescent protection programmes

How to access:

You may drop in and wait for one of their team to help you or call the office to book an appointment before you come.

On a Tuesday, there is a IAA (formerly OISC) accredited Immigration advice drop-in which can include addressing issues such as:

• fee waiver for destitute/failed asylum seekers
• family reunion-new arrivals support
• discretional routes
• settlement protection.

Revive also offers (by appointment only):

• Women’s group arts and craft - every Monday except school or bank holidays (On referral basis)
• Allotment project
• Destitution support: food parcels and other essentials

How to access:

Drop-in or agency referral.

Waiting list for family reunion support is currently 2 months, through the organisation referral form - https://www.revive-uk.org/drop-in-services/

Drop-in service for asylum seekers and refugees covering move-on advice for newly recognised refugees, asylum support, No recourse to public funds, homelessness.

Revive run a variety of activities at their drop in including

• Run non-accredited ESOL classes (Present at hub and register to access.)
• Employability/IT support
• Volunteering programme
• Social club (football, cycling, snooker, table tennis)
• Destitution support: food parcels and other essentials

How to access:

Drop-in or agency referral. Through the organisation referral form - https://www.revive-uk.org/drop-in-services/

An online guide to the UK immigration and asylum system.

Multiple translations available on website.

Toolkit contents include:

• Key guides
• Asylum
• Immigration

How to access:

View online

The Toolkit’s design, technical infrastructure and system is managed by Michael Collins (Coordinator) who also advises on its development.

Central resource and information website for job seekers in Rochdale.

Services Include:

• Volunteering
• Job search and application support
• Courses / training
• Unpaid work experience
• Paid work experience
• Website resource
• Interview skills

To Access:

To find out more information please email or call

Rochdale Borough Council provides advice and assistance to people who are homeless or at risk of homelessness. They work with local organisations and services to prevent homelessness and help individuals access safe accommodation.

To Access:

Please phone, email or complete their online referral form: https://www.rochdale.gov.uk/housing/report-someone-risk-homeless

Our service is confidential, non-judgemental and for people of all ages, genders, and orientations.

We provide free and confidential sexual health services. This includes information and advice on all types of contraception, STI testing and treatment.

We offer most forms of contraception and screening for sexually transmitted infections, particularly if you have no symptoms and need a check up. If you have symptoms get in touch with us for an appointment at one of our hubs, or call into one of our sit and wait sessions.

To access:

Drop-in (or) book an appointment through our website (or) call us

A dedicated woman led organisation striving to empower all women, in particular BME women to reach their full potential.

A free and strictly confidential service.

Have you been affected by any of these issues?

• Physical violence

• Emotional violence

• Sexual abuse

• Self harm

• Isolation and control

• Forced marriage

How to access:

For access to support and a safe place to talk, contact us via phone at 01706 860157 or by completing this form: https://www.rwwa.org.uk/contact/

The CHAT Hub provides a non-clinical, community-based mental health crisis service, delivering immediate support to individuals experiencing emotional distress or self-defined crisis.

Positioned as an alternative to A&E, the CHAT Hub offers a welcoming, therapeutic environment for de-escalation and guidance toward recovery pathways.

The service is built on collaboration with local health, social care, and community partners, emphasising accessibility and person-centred care.

Service Objectives:

• Provide a safe space for individuals in distress without the need for prior appointment.

• De-escalate crises using a trauma-informed and strengths-based approach.

• Connect users with appropriate services for ongoing support, including mental health teams, housing services, and community organisations.

• Build trust through involvement with community leaders and individuals with lived experience.

How to access:

Both drop-in and bookable appointments available

To request a call or to refer yourself or someone else, please fill in this form:

https://forms.office.com/Pages/ResponsePage.aspx?id=nJLdtv9plE2Qce9q7LDqjCLzzstjS3RPjhZy5lsMTjNUM0pBUFpCTUtONE1XRUM1M1YyQU5QQUpPWSQlQCN0PWcu

MAES has classes from Pre-entry to Level 1 in various locations across the city. The adult learning centres with ESOL courses include Sacred Heart Sure Start Children’s Centre

There is an opportunity to get qualifications on some courses. Courses are either two or three sessions per week

How to access:

There are lots of different ESOL courses in Manchester. To join any of them you need to do an assessment with the Manchester ESOL Advice Service.

To apply for an ESOL course, please complete this form: https://www.smartsurvey.co.uk/s/Apply_for_ESOL_Manchester_24_25/

We will use the details you've provided to contact you about an assessment for an ESOL course in Manchester

Many survivors have had horrendous experiences. They are often unable to trust anyone, experience flashbacks and live in constant fear. Our women’s and men’s safehouses provide a welcoming, safe and supportive environment so survivors can begin to get their lives back. Survivors living in our safehouses receive support from a dedicated caseworker to assist with their recovery. In order to access our services, survivors must first be referred into the National Referral Mechanism by a First Responder. Please see our website for more information.

Safe Link Plus provides independent support for anyone who has been a victim of rape and sexual assault. We work alongside the Avon & Somerset Police, Crown Prosecution Service and both voluntary and statutory agencies. We have a team of Independent Sexual Violence Advisors (ISVAs) who support clients as they navigate through the criminal justice process. We also offer short term support for clients that do not wish to engage in the criminal justice process.

Our UK team works to safely reunite child refugees with their families in the UK. 

We specialise in providing free advice and representation to unaccompanied refugee children and separated families in family reunion applications under the Immigration Rules or outside the Rules based on human rights.

In particular, our team will: 

• Advise the child and their family about making an application for entry clearance to the UK

• Advise on the eligibility requirements, time-frames and evidence necessary for applying

• Prepare witness statements with the child, UK-based family members and other relevant parties

• Collect necessary evidence for the application, including expert reports when relevant

• Complete the online application form and any necessary paper forms 

• Monitor the decision-making process of the Home Office and help challenge any unreasonable delays.  

If the application is unsuccessful, our team will: 

• Advise on challenging the Home Office refusal decision in the First Tier Tribunal (Immigration and Asylum Chambers)

• Explain the timeframe and process of an appeal procedure in the UK

• Occasionally represent the child and their family members in the appeal process, alongside a UK barrister

• If the team is unable to represent the child in the appeal process, we will promptly refer them to external immigration lawyers for representation.  

How to access:

Please call or email us for more information.

For urgent out of hours media enquiries please contact: +447517805753

If you would like to receive help from our legal team with your application for refugee family reunion, please download this form: https://www.safepassage.org.uk/s/Enquiries-form-2021-9s7y.docx and emailing us the completed form to uklegal@safepassage.org.uk

The service offers free, specialist counselling for women who are refugees, trafficked or seeking asylum. Based in central Bristol, all of our counsellors are female, qualified and have specialist experience in working with trauma. For women who do not speak English we have trusted and confidential interpreters who can support the counselling sessions. The Safer Women’s Project is currently open to new referrals. To make a referral for yourself or someone else, please complete our Safer Women’s Project Referral Form. Alternatively, please contact our helpline on 0117 9166461 / 0345 4582914 or email helpline@womankindbristol.org.uk.

Abonsh House is our specialist refuge based in Greater Manchester, providing short-term accommodation for up to four single migrant women with no recourse to public funds, who are experiencing gender-based violence.

• This includes single migrant women who have overstayed their visa conditions and those who are undocumented.

• Women residing in the refuge have access to intensive and specialist practical and emotional support to recover from their experience of gender-based violence.

• Once women have recourse to public funds, they will be supported to move on from Abonsh House, either to another refuge/specialist accommodation provider or by presenting at the Local Authority housing department.

How to access:

To make a referral into Abonsh House, please contact our team via info@safety4sisters.org. You will be provided with a referral form to complete and submit, which will be triaged by the management team. We will aim to respond to you as soon as we can.  We will consider national referrals into Abonsh House, but we will prioritise referrals from within Greater Manchester. 

Please note, we are a small team, and we receive a high number of referrals. Agencies and professionals should have exhausted all other routes to safety with the women they are supporting, prior to referring into Abonsh house. 

We provide specialist advocacy support to migrant women who are facing any form of gender-based violence, including but not limited to:

• Domestic Abuse

• Sexual Abuse 

• Coercive control and emotional abuse 

• Financial abuse

• Honour-based violence

• Forced Marriage

• Immigration Abuse

How to access:

If you are a professional and wish to make a referral to Safety4Sisters, please download and complete our agency referral form: https://www.safety4sisters.org/s/S4S-Updated-Referral-Form.docx

Email it to info@safety4sisters.org. We will aim to respond to you as soon as we can.

If you are a woman that wishes to access our support, please contact our helpline between the hours of 10am – 4pm. 

If you are at risk or feel in danger, please contact the police by calling 999 immediately. 

Our mission is to provide support and refuge from domestic abuse to women from Black, Asian and minority communities and their children, to improve social inclusion, build confidence and skills, achieve emotional and practical well-being, and enable them to lead independent lives.

If any of these apply to you, please get in touch via our helpline or email:

• I want to leave an abusive situation 
• I think I’m experiencing domestic abuse, but I’m not sure 
• I think I’m experiencing domestic abuse, but I’m not sure 
• I’m part of an organisation and would like to refer somebody
• I want information or support to help with a situation of domestic abuse or forced marriage 
• I want to know more about healthy relationships 
• I’m part of an organisation and would like to refer somebody

How to access:

Call us today on 0161 945 4187 or email us on help@saheli.org.uk

We’re able to talk with you in a range of languages and we offer judgement-free, culturally appropriate support for you, your friends or your colleagues. 

Age UK Salford offers direct support and services to improve the opportunities, health and wellbeing of older people and carers.

Volunteering:

Age UK Salford relies on volunteers to help us offer vital services in the local community.

To request a Volunteer Application Pack, please complete your details on the request form and we will be in touch: https://www.ageuk.org.uk/salford/get-involved/volunteer/volunteer-with-us/

Services include:

• Information and Advice: Offers a free and confidential information and advice service for older people, their families and carers.

• IT Drop-in: IT Support for beginners to the advanced. Advice about sending emails, booking appointments and other online services.

• Age Well in the Community: Enables Salford residents 60 plus to become better connected to people and places in their neighbourhood. The Team are running Coffee & Company hubs to enable Salford residents to meet others and access information to help them stay connected and age well.

For more information about the groups. Contact: Francesca Restelli on 07510 769366 or email at: francescarestelli@ageuksalford.org.uk

• Critchley Community Hub: You can enjoy a variety of group-based learning activities. If you would like to call ahead before attending. Contact the centre on: 0161 359 3410.

How to access:

For more information please check our website

To get in touch, please call us or complete this contact form and we will contact you back: https://www.ageuk.org.uk/salford/about-us/contact-us/