Advice and Support

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Showing 11 of 111 entries

Last updated 06/12/24

The Welcome Centre is now open in Weston Super Mare. Come and see us at 12 Waterloo Street, Weston Super Mare, BS23 1LG Currently open: Mondays 3:30pm – 5pm – Kids’ club (Year 1 – Year 7) Tuesdays 11am – 3pm – Free shop, lunch, tea and coffee, WiFi, signposting Wednesdays 3pm- 6pm – Ukrainian Hub (alternate Wednesdays, see below for dates) Fridays 11am – 3pm – Free shop, lunch, tea and coffee, WiFi, signposting Saturdays 10am – 12 noon – Kids’ club, activities and help for children age 5-11 years old and their parents and carers.

Category:
  • Advice and Support
Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Address
12 Waterloo Street, Weston Super Mare, BS23 1LG
Website
https://rwns.org.uk/how-can-we-help-you/welcome-centre/
Contact Email
support@rwns.org.uk
Service Capacity
Service is operating at normal capacity.
(last updated - 06/12/24)
Availability

Saturdays 10am – 12 noon

Kids’ club, activities and help for children age 5-11 years old and their parents and carers.

Valid: From 4 May 2024

Frequency: Weekly

Days:

Hours: 09:00 - 11:00

Tuesdays 11am – 3pm

Free shop, lunch, tea and coffee, WiFi, signposting

Valid: From 7 May 2024

Frequency: Weekly

Days:

Hours: 10:00 - 14:00

Fridays 11am – 3pm

Free shop, lunch, tea and coffee, WiFi, signposting

Valid: From 3 May 2024

Frequency: Weekly

Days:

Hours: 10:00 - 14:00

Wednesdays 3pm- 6pm

Ukrainian Hub (alternate Wednesdays, check website for dates)

Valid: From 8 May 2024

Frequency: Weekly

Days:

Hours: 14:00 - 17:00

Mondays 3:30pm – 5pm

Kids’ club (Year 1 – Year 7)

Valid: From 6 May 2024

Frequency: Weekly

Days:

Hours: 14:30 - 16:00

Eligibility

Immigration Status: All

Region: North Somerset

Interpreters

Languages: No information available

Bristol Refugee Rights

Welcome Centre

Last updated 26/11/24

For many asylum seekers this social space is a home away from home, especially for those who are insecurely housed, homeless or living in inadequate accommodation. A warm and welcoming social space offering: Tea, coffee and snacks A free hot lunch Haircuts Art table Games An opportunity to meet new people and make friends referrals and signposting to other services in the city No appointment needed Membership Bristol Refugee Rights’ members are people currently in the UK asylum process or who have recently been granted refugee status when they first get in contact. Members must be living in the Bristol area.

Category:
  • Advice and Support
Category:
  • Health and Wellbeing
  • Social Activities and Community Groups
Type:
  • Drop In
Address
Wellspring Settlement, 43 Ducie Road, Bristol, Barton Hill, BS5 0AX
Website
https://www.bristolrefugeerights.org/how-we-help/welcome-centre/
Service Capacity
Service is operating at normal capacity.
(last updated - 26/11/24)
Availability

Thursdays

Valid: From 28 Mar 2024

Frequency: Weekly

Days:

Hours: 10:00 - 13:00

Eligibility

Immigration Status: Asylum Seeker, Refused Asylum Seeker, Refugee or humanitarian protection, Other - without leave to remain

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: No information available

Borderlands

Welcome Centre

Last updated 26/03/25

Our drop-in Welcome Centre offers a safe place for refugees and asylum seekers to meet and provides weekly community meals, signposting support and more.

Mondays 10-12: Register as a member, get advice, signposting support, tea and coffee available.

Social Space every Tuesday from 11am to 2pm: We have board games, art, laptops and a football table available to our members. A hot halal meal is served at 1pm. Our doors close at 2pm.


How to access

Drop in.

Category:
  • Advice and Support
Category:
  • Employability
  • Homelessness and Destitution
  • Social Activities and Community Groups
  • Volunteering
Type:
  • Drop In
Address
The Assisi Centre, Lawfords Gate, Bristol, St Jude's, BS5 0RE
Website
https://www.borderlands.uk.com/welcome-centre
Contact Email
helen@borderlands.org.uk
Contact Phone
0117 9040479
Service Capacity
Service is operating at normal capacity.
(last updated - 26/03/25)
Availability

Monday

Hours: 10:00 - 12:00

Tuesday

Hours: 11:00 - 14:00

Eligibility

Immigration Status: All

Region: Bristol, North Somerset, South Gloucestershire

Interpreters

Languages: No information available

WHAG

WHAG - Chester West and Chester - Domestic Abuse Service

Last updated 24/03/25

WHAG offers the Cheshire West and Chester safe accommodation service, this is split across communal refuge, dispersed refuge and community support.

Services include:

• Safe accommodation

• Dispersed safe accommodation & complex needs service

• Domestic abuse group programmes

• Wellbeing Hub

Additional Information:

This accommodation in short term temporary accommodation.

Clients stay in their safe accommodation for up to 14 weeks. During that time, support workers will work with clients to look at what changes they want to make in their life, and draw up an action plan to help achieve these.

Clients and their families are supported during their stay ultimately into their own home where if they remain within CWAC they have a further 12 week resettlement support.

As well as support specific to domestic abuse clients can expect support around, housing, health and wellbeing, budgeting, benefits, parenting and education and return to work if desired.

How to access:

To make a referral fill in a CWAC referral form (via: https://whag.info/wp-content/uploads/2023/02/CWAC-Referral-Form-Jan-22.doc) and email it to: cwacrefuge@whag.info (or) cwacdispersed@whag.info (or) cwaccomplexneeds@whag.info

Priority will be given to those referrals with a CWAC connection.

Category:
  • Advice and Support
Category:
  • Housing
Tags:
  • Domestic Abuse
Address
185 Drake Street, Rochdale, OL11 1EF
Website
https://whag.info/our-projects/domestic-abuse-service/
Contact Email
whag@whag.info
Contact Phone
01706 298 222
Service Capacity
Service is operating at normal capacity.
(last updated - 24/03/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

WHAG

WHAG - Rochdale

Last updated 27/01/25

WHAG provides support for women and young parents with their children who are homeless or who are at risk of homelessness, men, women and children who have experienced domestic abuse.

Services Include:

Female homelessness support-

• Short-term accommodation (female only), Community Outreach Support, Group Programmes

Rose Court is female only accommodation project comprised of 16 flats with staff on site 24 hours a day. This includes Support Workers and waking night Concierge staff. We offer a range of support for women for up to 12 months.

Young parents service-

• Supported accommodation, Dispersed accommodation & Community Outreach Support

Gabriel Court is a 24 hour Supported Accommodation Project and support service with 12 independent flats, for young parents’ (male and female) aged between 16-25. We support those who are homeless, or at risk of homelessness, who are either pregnant or have a young baby under12 months at referral. The maximum length of stay is up to 12 months

ABEN- A bed for every night -

• We currently have 6 dispersed ABEN properties via a contract with Rochdale Borough Council. A Support Worker provides assistance to those in our ABEN service to secure long-term permanent accommodation, including any other support.

Rochdale Safe accommodation -

WHAG provides the Rochdale Safe Accommodation service, which offers communal safe accommodation, resettlement, and support.

Referrals to the safe accommodation service can be addressed via the Rochdale Homeless Team Domestic Abuse Pathway – 0300 3038548.

How to access:

For more information please visit our website.




Category:
  • Advice and Support
Category:
  • Homelessness and Destitution
Tags:
  • Domestic Abuse
Address
185 Drake Street, Rochdale, OL11 1EF
Website
https://whag.info/
Contact Email
whag@whag.info
Contact Phone
01706 718 180
Service Capacity
Service is operating at normal capacity.
(last updated - 27/01/25)
Availability
Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

WHAG

WHAG - Wigan - Domestic Abuse Service

Last updated 24/03/25

WHAG offers the Wigan Domestic abuse service, which offers communal safe accommodation, resettlement, and support.

Services include:

• Our Wigan safe accommodation is delivered across two different locations, furnished, and decorated to a high-quality standard. The accommodation is made up of self-contained flats each one has a bedroom, bathroom, sitting room and a small kitchen/dining area.

• During their time within the service, individuals will receive person centred specialist support from trained Domestic abuse workers. Together in collaboration they will agree SMART support plans, focusing on key goals and empowering targets throughout their journey.

• We offer several programmes of support including accredited Domestic abuse training programmes, accessible to those within safe accommodation and to members of the local community.

• WHAG staff are on hand 24 hours a day to provide both practical and emotional support.

• We offer counselling to adults and play therapy for the children, within our services.


How to access:

Referrals can be made by any agencies supporting any individual of family experiencing domestic abuse; self-referrals are also accepted and if additional support is required to complete, please contact the service directly to arrange.

These referrals can be made by completing the referral from: https://whag.info/our-projects/wigan-domestic-abuse/ and emailing it to WiganDAS@whag.info.

Category:
  • Advice and Support
Category:
  • Housing
Tags:
  • Domestic Abuse
Address
185 Drake Street, Rochdale, OL11 1EF
Website
https://whag.info/our-projects/wigan-domestic-abuse/
Contact Email
whag@whag.info
Contact Phone
01706 298 222
Service Capacity
Service is operating at normal capacity.
(last updated - 24/03/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

Languages: No information available

Wigan Council

Wigan Council - Business Support

Last updated 02/12/24

This is a directory of business support services in Wigan.

Services include:

• Believe in Business Festival September 2025 (https://www.wigan.gov.uk/Business/Business-Support/Business-Festival.aspx)

• Free business advice service (https://www.wigan.gov.uk/Business/Business-Support/Advice/Get-free-advice.aspx)

• Digital support for businesses (https://www.wigan.gov.uk/Business/Business-Support/Advice/Digital-support.aspx)

• Running your business (https://www.wigan.gov.uk/Business/Business-Support/Running-your-business/Index.aspx)

• Get business funding (https://www.wigan.gov.uk/Business/Business-Support/Funding/Index.aspx)

Category:
  • Advice and Support
Category:
  • Employability
Address
Team Bolton, Town Hall, Victoria Square, Bolton, BL1 1RU
Website
https://www.wigan.gov.uk/Business/Business-Support/index.aspx
Contact Phone
01942 489190
Service Capacity
Service is operating at normal capacity.
(last updated - 02/12/24)
Availability

Office Hours

Monday to Friday

Hours: 09:00 - 17:00

Eligibility

Immigration Status: All

Region: Wigan

Interpreters

None available

Wirral Change

Wirral Change - Asylum Resettlement Team

Last updated 17/03/25

Our Asylum Resettlement Team provides support to local Asylum Seekers and new Refugees.

The team offers daily support to vulnerable families, assisting with a wide range of needs, including but not limited to:

• School Registrations

• Medical appointment support

• GP Registration 

• Utilities 

• Volunteering

• Advice and Guidance

The team are constantly there to support Asylum Seekers and new Refugees with their day to day needs. The team work effortlessly in improving and adapting surges of newcomers to the Wirral, providing food and essentials.

How to access:

For more information about our services or to speak to the team please use the contact form: https://wirralchange.org.uk/blog/service/welcome-to-wirral/

Not got email? Phone us

Category:
  • Advice and Support
Category:
  • Volunteering
Address
St Laurence's School, St Laurence Drive, Birkenhead, CH41 3JD
Website
https://wirralchange.org.uk/blog/service/welcome-to-wirral/
Contact Email
info@wirralchange.org.uk
Contact Phone
0151 649 8177
Service Capacity
Service is operating at normal capacity.
(last updated - 17/03/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: Wirral

Interpreters

Languages: No information available

Welcome House

Women and children only Community Space at Welcome House.

Last updated 28/04/25

THURSDAY 10:00-16:00 WOMEN AND CHILDREN ONLY. A safe and calm space to receive general support and socialise with other women.

Single Mum's drop-in 1030-11:30
Hull Help for Refugees clothes stall 12:00-14:00
Hull Domestic Abuse Partnership drop-in 11:00-14:00
Free hot lunch 12:30-13:30

English Classes
Entry 2 exam preparation
(certified workers education association) 10:00-12:00
Beginners 10:30-12:30
Intermediate 10:30-12:30

Aimed At:
  • Children, families and new mothers
  • Women and female identifying only
Category:
  • Advice and Support
Address
3 Wright Street, Hull, HU2 8HU
Contact Email
hello@welcomehousehull.org.uk
Contact Phone
01482 205880
Service Capacity
Service is operating at normal capacity.
(last updated - 28/04/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: National

Women and children only.

Interpreters

Languages: On Request

Wood Street Mission

Wood Street Mission

Last updated 12/11/24

Wood Street Mission helps support families living on a low income in Manchester and Salford, with practical support and services.

We can help families with children’s clothes, toys, bedding, baby equipment and toiletries through our Family Basics service, from our base here in Manchester City Centre. Families can come along to our Book Clubs, to pick up books to take home and have a fun morning together each school holiday.

Our SmartStart project can help with school uniform and other school kit, and at Christmas we can help with gifts for the children.

To access:

Families need to be referred to Wood Street by a professional who knows their circumstances well. Read their Family Referral Guidelines: https://www.woodstreetmission.org.uk/wp-content/uploads/2024/04/Referral-and-Assessment-Guidance-2024.docx .


Then fill in their Family Referral Form: https://www.woodstreetmission.org.uk/wp-content/uploads/2024/06/Referral-and-Assesssment-Form-2024.docx .

Send the form by email to referrals@woodstreetmission.org.uk

Category:
  • Advice and Support
Category:
  • Homelessness and Destitution
Type:
  • Referral
Tags:
  • Personal Items
Address
26 Wood Street, Manchester, M3 3EF
Website
https://www.woodstreetmission.org.uk/
Contact Email
referrals@woodstreetmission.org.uk
Contact Phone
0161 834 3140
Service Capacity
Service is operating at normal capacity.
(last updated - 12/11/24)
Availability

Appointment Only

Tuesday to Thursday

Hours: 09:30 - 12:30

Eligibility

Immigration Status: All

Region: Manchester, Salford

Interpreters

None available

Work Rights Centre (WoRC)

Work Rights Centre (WoRC)

Last updated 10/04/25

We are a charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility.

We do this with:


• Free legal advice that changes lives by supporting people to recover unpaid wages, fight workplace discrimination, and secure their immigration status.


• Information and tools that empower people to understand and assert their rights.


• Campaigns that challenge the systemic causes of injustice in the long-term with research, parliamentary advocacy, and strategic litigation.

How to access:

Our advice is free and confidential. If your employer is mistreating you, or if you need help to understand or secure your immigration status, fill out this form: https://www.workrightscentre.org/get-help/

A member of our team will contact you and book a consultation.

If you prefer to speak to someone, please call or email us.

Category:
  • Advice and Support
Category:
  • Immigration Legal Advice - IAA (OISC)
Tags:
  • IAA Level 3 (previously OISC)
Address
Website
https://www.workrightscentre.org/
Contact Email
contact@workrightscentre.org
Contact Phone
+443004000100
Service Capacity
Service is operating at normal capacity.
(last updated - 10/04/25)
Availability

No schedules available.

Eligibility

Immigration Status: All

Region: London, Manchester

Interpreters

Languages: No information available