Mental Health Practitioners use a social approach to give personalised, one-on-one support. They look at the whole picture and carefully manage everything related to a client’s care and communication, always considering their feelings.

Do you need advice? Do you want to claim asylum? Have you been refused asylum? Are you an asylum seeker who is homeless or without financial support? Are you having issues in your accommodation? Are you a migrant without secure immigration status and are you at risk of homelessness? Have you been trafficked to the UK? We may be able to help.

What we do:

1) We share information and resources so you can understand the asylum system and access your rights for yourself

2) We give advice and casework support when extra help is needed, such as: preventing homelessness; challenging bad decisions by the Home Office; keeping you safe from harm and abuse

What we do not do:

Support not relating to asylum claims or support, or for people with Leave to Remain, this includes: Debt (except NHS overseas patient charges) Benefits (except asylum support) Help applying for bank accounts, driving licenses, or jobs Regulated immigration advice, including: Advice about the content of an asylum claim Completing PIQ forms or ‘Asylum Questionnaires’

How to access BRR advice

If you live in a hotel, speak to a worker from BRR, Borderlands, Mind, Red Cross, The Haven or North Somerset Welcomes Refugees at the hotel. If you do not live in a hotel, visit our Drop-in on Wednesday at 10am in Wellspring Settlement BS5 0AX

Our skilled and experienced advice team support refused asylum seekers, and others in need of protection, with understanding asylum decisions and systems, accessing services and entitlements, liaising with solicitors and health professionals, and applying for Home Office support. Who we can advise: people who are claiming asylum, need to claim asylum, or have been refused asylum. We are not experts in the rights of people who have been granted refugee status, or who are migrants who do not need asylum. However, our Monday drop-in centre is open to non-asylum seeking migrants needing a safe space and a warm welcome, and we may be able to signpost to appropriate services.

We provide intensive and assertive support to a small number of care leavers and children in need, as part of our Intensive Support accommodation and support services working specifically with Unaccompanied Asylum Seeking Young People settling in Bristol and South Gloucestershire.

Bristol Hate Crime and Discrimination Services offer a support service for victims of hate crime in Bristol that is free and confidential. We can support you to cope with the emotional, physical and mental trauma caused by hate crime. We can work with you to look at your options for taking action to resolve your case. We can work with statutory and voluntary agencies on your behalf, to encourage them to take action, to get updates, and to ensure that they do the right thing. We can support you through legal proceedings relating to your case. We can help you make complaints against other agencies. We can make referrals to other services you need. Your caseworker will work with you and on your behalf to get the best outcome for you.

The British Red Cross might be able to help people who have been:
• deceived about work conditions
• threatened and forced to work or carry out activities they don’t want to do
• forced to work to pay off a large debt
• treated badly by others and in ways they did not want to be treated.

How to access
To access this service, email us: antitrafficking@redcross.org.uk

British Red Cross can support you with making family reunion applications.

How to access

Arrange an appointment through phone or email.

The Family Reunion Travel Assistance Service provides financial and practical assistance to refugees wishing to be reunited with their families.

We can give you information about:

• Who Can Apply For Family Reunion
• How To Make The Application; How Much The Process Costs; & How Long The Process Takes
• Receive Your Calls Monday - Friday 9AM - 5PM
• Respond To Your Emails Monday- Friday 9AM - 5PM
• Refer You To British Red Cross Immigration Advisers - Subject To Capacity
• Give You Details Of Other Organisations Who May Be Able To Support You Make The Application
• Use Interpreters If You Need One

We Cannot:
• Make The Family Reunion Or Visa Application For You
• Replace Your Lawyer
• Give You Money towards The Costs Of The Application

How to access

Appointment only, will accept self-referrals

Broughton Hub is a community service in Salford that helps local people access various support. It works with residents, families, and community groups to improve wellbeing and provide information on different services. The Hub offers support for issues like health, housing, education, and employment.

Our activities regularly change so see our website for full list https://www.salford.gov.uk/council-buildings-and-venues/broughton-hub/

How to access

Attend drop in or give us a call

Cascade Family Essentials is a service that helps families in need. They focus on supporting parents and children who may be struggling, often due to difficult situations like poverty or illness. The service provides essential items such as clothing, food, and household goods to help families manage better.

Cascade Family Essentials not only provides material support but also offers practical help. For example, they may assist families in applying for benefits or accessing other services. They aim to empower families, helping them build skills and confidence to improve their circumstances.

Cascade Baby Bundles aims to support the parent(s) by providing a ‘Baby Bundle’ gift containing items of clothing, toys and essentials that will help cushion the financial impact of a child on a family experiencing hardship. We provide these bundles for new born babies and children all the way up to age ten.

How to access

Referral sent from professional email address (i.e. GP, school etc.) you can also call the service'

Project CLEAR provides support for asylum seekers with multiple complex needs, which make it particularly difficult to navigate the asylum system and access other support. CLEAR clients typically have experience of more than one of the following: severe mental and/or physical health issues, disabilities, complex immigration history, experience of the criminal justice system, long term rough sleeping, survivors of domestic abuse.

This service is access via an internal referral from BRR advice service.

Support is available for all refugees, asylum seekers, guests and sponsors at hubs across South Gloucestershire. Just drop in, no need to book. THE WEEKLY SUPPORT SESSIONS OFFER HELP WITH Housing Health and well-being Employment Benefits and financial advice Information about services in South Gloucestershire Language skills provision as well as an opportunity to socialise and join in with activities and events.

Our bilingual Community workers welcome, register and be-friend with new women using the service, providing information, guidance and practical support regarding the different activities at the drop-in (including crèche, English classes, arts and crafts etc, training courses). They carry out in-depth needs assessments to identify each woman’s individual needs. Our community workers provide interpretation support on a 1-1 basis and for group workshops and talks. We ensure that all our written information is translated or communicated verbally for those who are illiterate in their first language. Our Community workers currently translate and interpret in three languages; Somali, Chinese and Arabic. We also have volunteer community workers who speak a range of languages.

Our services are available to registered members* only and take place in our weekly Tuesdays, term-time only drop-in centre. All pre-school children are welcome.

*Women and female-identifying only.

Always Heard can provide an Advocate to children and young people who cannot access the local advocacy support they are entitled to. Always Heard provides advice and advocacy for Looked After Children, Care Leavers and young people on the edge of care from 0-25 years old.

How to access

Referrals to Coram Voice can come from social workers, schools, or the young people themselves. They also provide a free helpline for young people to get immediate advice.

Funding of up to £500 for people in crisis where all other avenues have been explored.

ABC has a small pot of money for people who meet the criteria below and this can be applied up to a maximum of £500. Once the application has been made it will be considered by our crisis fund team and the referral partner will be notified of the outcome. At this point ABC may take the steps needed or we may ask the referrer to do so. Please make sure you give as much detail as possible and manage expectations as we predict that there will be a large number of referrals.

Examples of successful applications include:

• Shoes for street homeless person £35 
• Prescription glasses £98 
• Train ticket to medical appointment £24 
• Contribution to legal fees £500 
• Bike trailer for family with 2 children with disabilities £200 
• Leg braces for service user with arthritic knees £12 

How to access

Referral only. Referral partners: BRASP.

To access the ABC Crisis Fund these criteria must be met: 

• The person must be a refugee, asylum seeker/refused asylum seeker/deemed inadmissible 
• In crisis and in need of emergency support 
• Are unable to access this support elsewhere 
• Without this support their mental/physical health or asylum claim will be adversely impacted 

If you have no income and no other way of getting any, together with other partners in Bristol we may be able to provide you with assistance for a short period of time.

Every week we have:

Free English classes from Pre Entry to Entry 3 every week unless otherwise stated in the timetable and one to one reading practice is also available.

Lunch and breakfast provided for registered members.

Free crèche for up to 10 pre-school children 10.00 to 12.00

Information and Advocacy provided by community workers in community languages (Somali, Arabic and Chinese). We also have volunteer community workers who speak a range of languages.

We offer various well-being workshops and activities including arts and crafts.

We have specialist support available for members who are survivors or are currently experiencing violence against women and girls.

A mutual support group made up of local people, asylum seekers and refugees living in the Bury area. We provide general guidance and support for asylum seekers, and a rolling programme of support groups and social opportunities including Women's Groups, Parent Support Group.

How to access

Email us about how to access activities and locations

At Early Essentials we give out newborn baby starter packs that are packed into a Moses basket to pregnant women who are deemed to be in need.

How to access

Through referral from midwife, health visitors, outreach workers, charities or equivalent. Please use this form https://earlyessentials.org.uk/refer '

At Early Essentials we give out newborn baby starter packs that are packed into a Moses basket to pregnant women who are deemed to be in need.

How to access

Through referral from midwife, health visitors, outreach workers, charities or equivalent. Please use this form https://earlyessentials.org.uk/refer '

Our creche is the heart of all our services. Refugee women who would otherwise be unable to access our service are able to. The creche is managed by our partner organisation Bristol Refugee Rights. We offer free a crèche for up to 10 pre-school children 10.00 to 12.00.

Our services are available to registered members* only and take place in our weekly Tuesdays, term-time only drop-in centre. All pre-school children are welcome.

*Women and female-identifying only.

Thanks to grants from the National Lottery Community Fund, we’re able to support people in the mainly rural areas of Bath and North East Somerset, North Somerset and Somerset who are dealing with hate crime. Launched in 2015, Every Victim Matters provides a free, specialist casework service for victims of all types of hate crime. Our Outreach Workers recruit and train up a network of local residents and agency workers to become allies. They are also building strong relationships with Diversity Trust and Swan Advocacy to help us deliver training, education and empowerment sessions – and reach out to even more LGBTQ+ and disabled people who face hate crime.

This service is for people who already have Family Reunion visas for their family to enter the UK. We may be able to support with travel assistance for:

- Families of 3 or more

- Unaccompanied minors

- Family member that needs medical assistance to travel

Get help finding missing relatives or family members through our international family tracing service. Our locating services may be able to help you find people you have been separated from because of war, natural disaster or migration.

In our Free Shop asylum seekers and new refugees can shop for any basic living items they are in need of with dignity and choice. Items include clothes, shoes, toiletries, household items, food, and other essentials. Within our shop, we have a Hub where we provide a warm welcome; inform newcomers on what other services and organisations are available to them; and simply sit for a chat for those that want to see a friendly face.

Greater Manchester Law Centre provides free legal advice and representation for issues relating to housing, employment, welfare benefits (Universal Credit, ESA, PIP, DLA for children). They support homeless people, people who are at risk of losing their home living in Greater Manchester, domestic violence survivors . They have contracts to provide advice under Legal Aid for both housing and public law cases (public law cases if you are bringing a legal challenge against a government or public authority). They also provide legal advice on benefits and employment rights.

How to access

Call or email reception@gmlaw.org.uk to arrange appointment

To access BRR's services or find out how we can help, call 07526 352 353 – open 10-1 Monday and Tuesday or leave a voicemail message anytime. Please tell us your name and phone number. We will call you back when we can. If you need an interpreter, tell us which language you speak

The Modern Slavery & Exploitation Helpline is part of leading anti-slavery charity Unseen. We provide information, advice and guidance about any modern slavery issue to: potential victims & survivors, the public, businesses and statutory agencies such as the NHS and the police. Call the UK Modern Slavery & Exploitation helpline on 08000 121 700.

Are you having a difficult time? Would it help to talk to another woman who can help you think things through? Why get in touch? Women contact us for many reasons. They may be feeling distressed, overwhelmed, upset or frightened and need someone to support them and understand how they are feeling. Who can get in touch? Any woman, girl or non-binary person aged 16+ who is in need of a ‘listening ear’ can call us or use the webchat. If your first language isn’t English, the webchat offers automatic translation so you can talk to us in your own language. Whatever you are feeling, or whatever has happened, we will believe you and will be there for you. Helpline number: 0345 458 2914 0117 916 6461 Helpline email: helpline@womankindbristol.org.uk

Who we are

Holy Trinity Church & Community Centre (HTCCC) is a dedicated community hub that partners with Tameside College to deliver educational and enrichment programs, particularly for local, hard-to-reach women.

We offer Pre-Entry level ESOL courses designed to boost confidence and foster connections among women. Our friendly and supportive learning environment covers a broad ESOL curriculum, including phonics, everyday life skills, and health and wellbeing topics. Our ESOL courses are held at HTCCC, where we create an inclusive atmosphere for around 35-40 women each week. We also offer a free crèche to support mothers attending our programs.

How to access

Get in touch with us on 0161 339 0236, or call into the Centre, to find out when our next courses start and how to enrol.

For parents on little or no income, we provide a service of baby clothes and equipment at our office in Manchester. Once a need has been verified, Image is able to offer support through the provision of various items of equipment including: clothes, bedding, bath, cot, buggy/pram, high chair, moses basket, fire guard, travel cot, nappies, breast pump, steriliser, baby bouncer, car seat. Please note there is a small charge for clothes and items of clothing unless you have no recourse to public fund.


How to access

Will accept self-referrals. For agency referrals - Referral form downloadable at bottom of this page: https://www.imagenet.org.uk/client-services/

Clothing prices can be found here: https://www.pregnancyhelpline.co.uk/userfiles/file/Baby%20Products%20%20Equipment%20Clothing.pdf

Refugee Council advisers work directly with unaccompanied children seeking asylum, providing impartial and independent information, advice and guidance to help them to navigate the asylum and looked after children’s systems. Our advisers also work with professionals, providing advice and guidance on how to best support unaccompanied children. We work with young people in many ways: Providing remote advice and information for young people, carers, professionals and other stakeholders by OISC-registered advisers. Helping young people to understand the asylum system, how to claim asylum and how to access legal representation. Accompanying young people to asylum interviews and immigration tribunal and appeal hearings. We also help with issues such as concerns about placements, getting into school, trying to help locate their family, health issues or simply being someone with whom they can talk when there is no one else they can turn to We meet with children face-to-face as needed. For children arriving at Dover, we provide initial support at the port while children await placement elsewhere.

We are an independent charity dedicated to the development and economic regeneration of the communities of Rochdale.

Our support for refugees and migrants includes ESOL classes, job clubs and guidance, advice, and assistance for settlement in the UK. Moreover, our holistic key worker approach covers areas such as healthcare, employment, housing, education, and training.

KYP also provides a bi-lingual Welfare Advice service for those that struggle to access the support they need due to language barriers.

How to access

Please contact KYP on 01706 630140 for further information or referrals.

Maternity Action is a charity advocating for the rights of pregnant women and new mothers.

Our Women from Abroad project supports migrant women with advice on maternity rights, healthcare access, and financial support. We assist migrant women, including asylum seekers and refugees, who are pregnant or new mothers. We provide support in a variety of ways including online information sheets, peer support and our Maternity Rights Advice Line.

How to access
You can access our services via our Freephone Telephone Helpline or https://maternityaction.org.uk/manchester-maternity-rights-form/ for request call back.

The service addresses multiple forms of violence against women and girls (VAWG) within Black and Minority Ethnic (BME) communities, particularly African and Arab speaking communities. This includes asylum seekers, trafficked women, refugees, and those with no recourse to public funds. The service gives women a safe space to discuss issues that affect them and support each other. We have specialist support available for members who are survivors or are currently experiencing violence against women and girls.

Our mentoring project pairs up refugees and asylum seekers with volunteers over a 6-month period to provide one-to-one emotional and practical support.

Are you seeking asylum or experiencing immigration issues and living with HIV? Claiming asylum or going through the immigration system can be challenging and emotional. It can be especially hard if you are also living with HIV. This specialist service offers you a safe, confidential and supportive space. We offer ongoing emotional and practical support. We have good links with legal professionals and other refugee and asylum support services. We can also offer some financial support at times of destitution and hardship. We know that the immigration system can be difficult but you do have a right to support. We are here to help.

We have launched a dedicated Migrant Women Housing and Support Advice Service for pregnant women and new mothers across the Greater Manchester and Cheshire East region.

We can provide advice on a range of issues including:

• Housing and support for asylum seekers including who qualifies and how to apply
• Advice on what to do if there are delays in receiving Home Office support
• Advice for women who have No Recourse to Public Funds (NRPF)
• Advice on maternity provisions, maternity grants and other payments for migrant and asylum seeking women
• Advice for women who are survivors of trafficking and domestic abuse
• Advice on adding a new dependent to a person’s Home Office support
• Advice for pregnant women who are living in unsuitable Home Office accommodation or in hotels
• Advice about NHS charges for maternity care and children’s care

The service provides free and confidential advice on entitlements to housing and support for migrant and asylum seeking women in Greater Manchester and Cheshire East.

How to access

Call or text 07928 242 870 or email for advice

Our core service, the Mother Companion project, provides migrated Mamas with nurturing, one-to-one support. We form a team of 2-3 Mother Companions around each parent. Mother Companions are all experienced birth workers who volunteer to offer continuity of care throughout the antenatal, birth, and postnatal period. Please visit our website for information on how to refer and FAQs.

The National Bereavement Service provides practical and emotional assistance after a death. If you or a loved one is experiencing loss, you can access free support today.

We are a not-for-profit organisation, and our services are completely free of charge, whether you contact us by phone, email or web-chat.

Services include:

• Quick Guides

• Practical Help: Pre-death Planning, Legal Support, Probate Support, Estate Planning, Finding a Suitable Funeral Director, Will Writing Services, Covering Funeral Costs

• Emotional Help: Grief, Specific Relationships, Supporting Others, Sharing the News, Getting Help & Counselling, Managing Grief, Traumatic Bereavement

• Workplace & Training: Bereavement Training for Professionals, Grief & Employment Support for Employers, Individual Bereavement Training

How to access:

Please call us on 0800 0246 121, email us at info@thenbs.org or complete the contact form via: https://thenbs.org/contact-us

If you have recently been granted leave to remain, we can provide advice and support around rights and entitlements in the move on period, including help with applying for benefits, exploring housing options, information about and support to access healthcare, education and employment, and additional services such as applying for travel documents.

Unseen’s outreach services provides practical and emotional support to survivors living in the community, from accessing health services, to help navigating the immigration and asylum system. Some will be moving on from our safehouses and need support to resettle and integrate. In order to access our services, survivors must first be referred into the National Referral Mechanism by a First Responder. Please see our website for more information.

Bristol Refugee Rights have an outreach team who regularly visit IA hotels in Bristol. We offer signposting and advice on issues relating to asylum claims and asylum support, as well as workshops on integration and knowing your rights. For information such as when we visit, please contact Tara.

Manchester Women’s Aid provides services so that domestic abuse survivors can live a life free from the fear of domestic violence and abuse.

We provide safe and confidential temporary accommodation, play services, advice and support, dedicated case workers and support groups. Their SAHARA Project is designed to work with BAME women and girls, who have been victim of DV&A. The service provides 1:1 outreach support and group work.

We offer counselling as a part of a journey to the survivors who access and complete outreach and group program. SAHARA runs a weekly women's drop in where you can enjoy lunch, get information and advice about legal matters, benefit and housing issues. It is available for all women. SAHARA offers various term-time group work courses (crèche available) to women aged 16+ and children who are experiencing, or have experienced, domestic abuse which run throughout the year. We offer one group in a different language per term.

The Pankhurst Centre women's drop in welcomes women of all ages and backgrounds. The drop in is a women’s only social group which allows women - free of charge and on an informal basis - to meet new friends and have fun. We offer wellbeing workshops and creative activities during some of the drop in sessions, and talks and discussions at others. The drop in allows women to socialise in a safe and supportive environment.

There is a Family Law advice clinic on alternate weeks and a Shelter & Housing Benefits adviser once a month. Lunch is provided and a vegetarian option is always available. We are supported by Sheikh Nazim Helping Hands, a charity who provide lunches for everyone who wants one. The support offered aims to build confidence, self-esteem, awareness of domestic abuse, and impact of domestic abuse on women and children in a safe and supportive environment.

How to access

Call, email or use online referral form: https://pankhursttrust.org/form/referrals-form

IF YOU ARE AN AGENCY MAKING A REFERRAL FOR A CLIENT, WE CANNOT ACCEPT THIS WITHOUT A REFERRAL FORM. PLEASE EMAIL REFERRALS@MANCHESTERWOMENSAID.ORG INSTEAD AND WE WILL SEND YOU A DIFFERENT REFERRAL FORM

We are a charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

Our suicide prevention helpline, HOPELINE247, is a free, confidential, non-judgmental space to talk openly about your thoughts of suicide with our trained advisers. We work with young people, concerned others and professionals via phone, text, email and webchat, every day.

We also offer a range of tools on our website, such as a suicide safety plan, information, and guidance.

How to access

Call, text or email our HopeLine service during our opening hours, or visit our website for tools and information. Textphone number: 07860039967

You can participate in guided group support with others who face similar challenges, available both in person or online.

Pride Without Borders is our support group for Bristol-based LGBTQ+ people seeking asylum and those with refugee status. We meet every 2 weeks and spend time together. We support and listen to each other and enjoy celebrating our identities and cultures together. We sometimes go to fun nights out and events.

We aim to connect with Bristol’s great LGBTQ+ community. The manager and our great team of volunteers can give you support and advice so you can stay safe and get what you need. This includes help understanding the asylum system, accessing housing and finance, supporting you if your housing is not safe or you are at risk of homelessness.

LGBTQ+ people aged 13 to 25 could join another group called Freedom Youth. You don’t have to be an asylum seeker or refugee.

The Haven is a specialist primary healthcare service for asylum seekers and refugees who are new to Bristol, North Somerset and South Gloucestershire. Our team of staff consists of a GP and nurses who will assess and meet the initial health needs of asylum seekers and new refugees. We also help people to access health services and other services they need.

The Haven can offer:

Help for people to register with a local GP practice

Information about how to use the NHS

Comprehensive and holistic health assessments

Medical management of current health problems

Confidential interpreting during consultations

Vaccinations and screening for transmittable diseases

We regularly work with people who have experienced traumatic events. We have pathways and can sign-post to other helpful services such as counselling and refugee support organisations. Our appointments are long enough to give us time to respond to complex needs. We are able to work with people over several appointments according to their individual needs before discharging them to the care of a GP practice.

If you are on benefits or have a low income, Down to Earth can support you to find a meaningful funeral that is more affordable.

Services Include:

• Information and guidance regarding funerals: Online information and guidance from our team regarding funeral costs and practicalities after a death.

• For professionals: Information on how to refer a client to Down to Earth and our training events for professionals.

UK funeral costs helpline: If you are on a low income and finding it difficult to pay for a funeral that has not yet taken place, we may be able to help.

Please call 020 8983 5055 or complete a referral form via https://qsa.typeform.com/to/SG3k3ccl?typeform-source=quakersocialaction.org.uk

How to access:

Please visit our website

Advice and casework drop-in for refugees, asylum seekers and other migrants. On our drop-in days you can also join our English classes, ask for IT skills support, have a hot drink and meet other people take part in activities, and enjoy a hot lunch. Social space with activities, lunch, and creche. Food and toiletries, cash payments, bus fares, suppport to move out of destitution for those with no access or entitlement to other support. An NHS Mental Health practioner from the Increasing Access to Physchological Therapies service attends Rainbow Haven once a week to deliver a clinic (by appointment only and only available ot those registered witha GP in Manchester borough).

How to access

Access by drop-in, referrals, self referrals. IAPT Mental health support is by appointment only.

Our Asylum Crisis Project works with asylum seekers, refused asylum seekers and those seeking to claim asylum, who are based in Greater Manchester, to understand their entitlements to accommodation and support, to access that support and to challenge barriers to that support, through advocacy, appeals and legal challenge.

Asylum Crisis also seeks to ensure that the support provided is suitable and adequate for the needs of our clients. Asylum Crisis strives to ensure our clients are aware of and able to access a range of services including legal advice, health and social care, education, community groups, charitable support social and well-being opportunities.

How to access

Please contact by phone, email or webform: https://www.refugee-action.org.uk/project/asylum-crisis-project-2/ to refer yourself or others.

No drop-in available

Infoline is an England-wide signposting, information and casework service. The service works with people seeking asylum who are experiencing, or at risk of, crisis and destitution.

The Infoline connects people seeking asylum, and those who have received a decision on an asylum claim and are still in asylum support accommodation, with relevant information and services in order to avoid or reduce crisis and destitution.

Signposting is provided by trained volunteers, who are supervised by experienced advisors.  Our advisors provide a limited advice, short-term advocacy and casework service. Referrals for casework depend on criteria and capacity, and are reviewed weekly.

Who can use the Infoline?

- Adults seeking asylum in England: including people who have not yet submitted an asylum claim, people with an active asylum claim, and people who have received a refusal on an asylum claim and who are unable to return to their country of origin.

- Adults who have been recognised as refugees (or have received Humanitarian Protection) in England and are still living in asylum support accommodation.

What types of enquiries can we help with?

We accept enquiries from people in England relating to:

- avoiding or reducing crisis

- overcoming destitution: accessing essential financial support, finding somewhere safe to stay, accessing essential food and clothes

- where to go for support if you are worried about being sent to Rwanda

- how to access immigration advice and what to do in a crisis

- navigating the asylum support system, including for people not accessing support, and for people in hotels (initial and contingency accommodation)

- what to do if asked to leave asylum support accommodation

- accessing healthcare

- understanding rights and entitlements.

We are a very small team. Please be patient if you find it difficult to reach us.

Welcoming resettled refugee families in Bristol. In partnership with the Bristol City Council, we recruit and train volunteers to help resettled families become independent living in the UK. Volunteers provide befriending support and help with a variety of everyday tasks to see families on the Resettlement Scheme become independent.

On a Tuesday, there is a OISC accredited Immigration advice drop-in which can include addressing issues such as:
• fee waiver for destitute/failed asylum seekers
• family reunion-new arrivals support
• discretional routes
• settlement protection.

Revive also offers (by appointment only):

• Women’s group arts and craft - every Monday except school or bank holidays (On referral basis)
• Allotment project
• Destitution support: food parcels and other essentials

How to access

Drop-in or agency referral.

Waiting list for family reunion support is currently 2 months, through the organisation referral form - https://www.revive-uk.org/drop-in-services/

Drop-in service for asylum seekers and refugees covering move-on advice for newly recognised refugees, asylum support, No recourse to public funds, homelessness.

Revive run a variety of activities at their drop in including

• Run non-accredited ESOL classes (Present at hub and register to access.)
• Employability/IT support
• Volunteering programme
• Social club (football, cycling, snooker, table tennis)
• Destitution support: food parcels and other essentials

How to access

Drop-in or agency referral. Through the organisation referral form - https://www.revive-uk.org/drop-in-services/

Safety4Sisters works to support migrant women across the North West who have experienced gender-based violence and who have no recourse to public funds (NRPF) or state benefits.

They advise women with NRPF: "that you may think there is no way to leave if you are dependent on your husband’s immigration status or you have no recourse to public funds and have no money; We urge you to talk, text or email us and we can help discuss your choices"

They Run a Migrant Women’s Support Group that gives voice to migrant women fleeing abuse. During the school holidays they run weekly trips with the women and children.

Safety4Sisters provides a range of services, including legal advice, emotional support, and access to safe accommodation. For example, they help women understand their rights and guide them through the legal system to seek protection from violence.

Women can access this service directly or through referrals from other organisations, such as charities, health services, or community groups.

To Access:

For more information, please email or call.

Our mission is to provide support and refuge from domestic abuse to women from Black, Asian and minority communities and their children, to improve social inclusion, build confidence and skills, achieve emotional and practical well-being, and enable them to lead independent lives.

If any of these apply to you, please get in touch via our helpline or email:

• I want to leave an abusive situation 

• I think I’m experiencing domestic abuse, but I’m not sure 

• I think I’m experiencing domestic abuse, but I’m not sure 

• I’m part of an organisation and would like to refer somebody

• I want information or support to help with a situation of domestic abuse or forced marriage 

• I want to know more about healthy relationships 

• I’m part of an organisation and would like to refer somebody

Bristol Reporting Solidarity are a group of volunteers at the Patchway Police Station who support migrants when they have to report to the Home Office. We wear badges with a butterfly logo and stand inside Patchway Police Station. We're present while you are signing. We have a QR code that links to a list of additional support across the city.

Working with people who have been severely traumatised can itself be traumatising so supervision can support staff wellbeing and keep them mentally able to continue the work over a period of years. We work with many different charities, local authorities and other agencies across the South West providing training, supervision and consultancy to prevent the vicarious traumatisation of their staff and volunteers.

Our service offers support to Male survivors of sexual trauma; rape, sexual assault, sexual abuse and sexual exploitation.

We work with men (including those with trans identities/ non binary identities- assigned male or female at birth, we are inclusive and would gladly support anyone who feels like their experience pertains to our work) offering 1-to-1 therapy and also group and community activities towards their healing from sexual trauma.

Services Include:

• An in-house ISVA service (independent sexual violence advisor) who support clients from reporting offences to the police all the way through criminal investigations and court processes.

• Run a drop in every Monday, for survivors to meet, chill and get familiar with our service/ space.

• Offer 1-to-1 therapy to secondary beneficiaries, so those who are supporting men who are getting support for their trauma within our service (ie: partners, family members etc).

To Access:

Referrals to our service can be made via: https://www.wearesurvivors.org.uk/online-referral-form/ .Referrals can also be made by calling our office on 0161 236 2182.

If you need help, your first step is a phone call. We’ll talk with you to figure out what kind of assistance you’re looking for, so we know the best way to help you.

The Good Funeral Guide is a not-for-profit organisation that exists to support, empower and represent the interests of dying and bereaved people living in the UK. 

We can help if you need to organise a funeral now, or if you are thinking about making plans for the future, for yourself or for someone else who is approaching the end of their life.  

We can offer information and suggestions if you are doing research on behalf of a friend or family member who has been bereaved.

Services Include:

• Guides for:

-Planning a funeral

-The paperwork of death

-Your legal rights and responsibilities

-Funerals for babies and children

-Grief

• Directory for local funeral directors and burial grounds

How to access:

Please visit our website. Contact us via: https://www.goodfuneralguide.co.uk/contact/

The Good Funeral Guide is run on a part time, voluntary basis and we can’t always be available, but if you need to contact us, please either use the form, or try sending us a message on one of our social media platforms. We will get back to you as soon as possible.

Delivering baby essentials to families in hardship across Greater Manchester.

We have been funded to provide the following items:
• Nappies/Pull ups sizes 0-6,
• Wipes Baby or kids bath wash Shampoo
• Baby food 6m+ Formula milk stage 1 or 2 only Blue top milk
• Calpol / Teething gel

Please note we do not provide food for babies over 12 months or stage 3 formula milk. We can provide blue top milk or milk alternative as per NHS guidance, and make a referral to a foodbank if the family need food.

We have limited stocks of clothing available for newborn – 18 months old children but these are not guaranteed.

Please ask and we will see what we can do. At the moment we do not have any prams or moses baskets or stair gates. If the items are for a family in urgent situations in need of these items (fleeing DV, temp accommodation, asylum seeker/refugee etc) please ask our team and we may be able to source the items for you.

Thanks to the National Lottery Community Fund, our team now has a small capacity to help clients 1:1 or in peer support groups aimed at women with children under school age.

We currently run peer support groups in Longsight and Gorton, and we will have groups in Salford and North Manchester by Spring 2022.

To access:

Due to really high demand, we have changed to a professional referral only system. If you need help, please contact any one who knows you in a professional capacity such as Health Visitor, Support worker, Social worker, Early Help team, midwife, housing team or even someone at Citizens Advice Manchester or Salford. Social activities are drop in.

To make a referral: https://visitfromthestork.co.uk/stork-support-make-a-referral/

Wai Yin Society is a community organisation based in Manchester that supports Chinese and other ethnic minority communities. Their aim is to improve the lives of individuals and families through various services, focusing on integration, education, and social support.

The society works with a diverse group of people, including immigrants, refugees, and long-term residents, particularly from the Chinese community.

Referrals to Wai Yin Society can come from local agencies, schools, or individuals seeking assistance. They also collaborate with other organisations to enhance their services and reach more people in need.

Services include:

• Education, Training and Employment Support

• Women and Parenting Project

• Youth Services

• Older People Services

• Mental Health Support

• Crisis Support Services

• Food Bank Services

• Macmillan Cancer Support

• General Advice- We accept telephone bookings

• Volunteering Services

• Hate Crime Reporting

Police Drop-in: The Greater Manchester Police in partnership with the Wai Yin Society to set up a regular Call in Centre for the Chinese community.

This service is set to help members of the Chinese community to find out more about policing issues in their area, to voice their concerns to police officers, or even to report a crime. A Cantonese and Mandarin translator will be present to assist with any language difficulties.

The service will be held on the first Tuesday of every month between 3:00pm to 5:00pm at the Wai Yin Society.

Our Welcome Centre is at the beating heart of BHN - a welcoming, intercultural space, where those with insecure immigration status and lived experience of being a refugee and/or asylum seeker can come and be part of a supportive, safe and cohesive community. The Welcome Centre is built around a delicious hot lunch, but also offers breakfast, teas and coffees, creative activities (games, art, music, sewing), English classes and even a barbershop! We deliver additional services in partnership with Herbalists without Borders, Ashley Community Housing, SARI and the mental health charity MIND. Our Advice Team (which offers case support work and advocacy) also meets with accommodated members at the Welcome Centre.

The Welcome Centre is now open in Weston Super Mare. Come and see us at 12 Waterloo Street, Weston Super Mare, BS23 1LG Currently open: Mondays 3:30pm – 5pm – Kids’ club (Year 1 – Year 7) Tuesdays 11am – 3pm – Free shop, lunch, tea and coffee, WiFi, signposting Wednesdays 3pm- 6pm – Ukrainian Hub (alternate Wednesdays, see below for dates) Fridays 11am – 3pm – Free shop, lunch, tea and coffee, WiFi, signposting Saturdays 10am – 12 noon – Kids’ club, activities and help for children age 5-11 years old and their parents and carers.

For many asylum seekers this social space is a home away from home, especially for those who are insecurely housed, homeless or living in inadequate accommodation. A warm and welcoming social space offering: Tea, coffee and snacks A free hot lunch Haircuts Art table Games An opportunity to meet new people and make friends referrals and signposting to other services in the city No appointment needed Membership Bristol Refugee Rights’ members are people currently in the UK asylum process or who have recently been granted refugee status when they first get in contact. Members must be living in the Bristol area.

Our drop-in Welcome Centre offers a safe place for refugees and asylum seekers to meet and provides weekly community meals, signposting support and more.

Mondays 10-12: Register as a member, get advice, signposting support, tea and coffee available.

Social Space every Tuesday from 11am to 2pm: We have board games, art, laptops and a football table available to our members. A hot halal meal is served at 1pm. Our doors close at 2pm.

How to access

Drop in.